I've been using Stahls for a few years now and have probably had 3 or 4 exams (the in house docs…read morehave always been great, esp Dr. Haley) lenses changouts, new frames, sunglass attachments, etc. The staff is friendly and I feel pretty much at home there. I know right where the bathrooms are! Comfy chairs for waiting and a lot of interesting frames and a cool exhibit of glasses through the ages. Enough cool visuals to keep your attention while you wait. The front desk crew have nice, attentive folks. I'm writing this rare review because I and Stahls became the victim of Murphy's law during my last lenses order. Twice, the lab sent over some Coke bottle bottoms. Stahls had to eat those. and I feel bad about that. So, they went to a different lab. This all took about 2 months. I recognize some "Karens" out there would blow their top, stage a nice hissy and storm out. Not me. First, I could clearly see they were working hard to correct the situation. Second, I guess I've developed some patience over the years. I've been in that situation many times in my career: trying to make things right with the customer. It's no cakewalk folks and you really should try to walk a mile or two in their shoes. Finally, the "right" lenses came in. I had ordered the magnetic sunglass clip on (which is awesome, btw) but I had ordered brown and they came back dark grey with mirrored(!) lenses. Frankly, I had no desire for either. In retrospect, however, the mirrored lenses make me look like Morphius, so I now think they are kind of boss. I had ordered some pretty close to top of the line stuff, so the bill was hefty. I made a healthy down payment and left thinking "these guys have already lost money on me so I'm not going to hound them". I had every right to, but that is MY disposition (and I wish more people had it). So, on the way home, I noticed that I thought the lenses were getting darker. When I got home on this sunny day, I discovered the lab had sent then transition lenses (which I used to deplore but they have gotten MUCH better since the 80's and 90's). I did NOT order that. So, I called Debi and explained my situation. Basically, color wise I guess, nothing was right. Let's just say this: Stahls bent over backwards to make me happy and in the end, they did and I am. Very happy. I applaud them. NOT the type of service and care you would get at most boutiques and certainly not the service and care you would get with a chain (which is NONE, ZERO, NADA). Debi and her crew understand old fashioned customer service and will make it right. Those kind of businesses are getting to be, so unfortunately, few and far between. I'm grateful to have them as my eyesight partner. I wish them the best and hope you will step inside their cozy office and ask some questions. They won't pressure you. However, they will probably find something for you that you didn't know you needed! You need it now though! Exceptional customer service. Cannot recommend enough.

I first ord of be called e 10th ered my glasses on December 18, 2023 and according to them…read moremanufacturers were not giving them glasses after one year of waiting still no glasses. So I reorder with a different manufacturer and now it's been 6 months. So basically a year + and nothing. I bet my insurance got charged

My daughter had an eye exam with a local doctors office but if we ordered glasses there, it could…read morehave taken 2-3 weeks. I gave Eye Guys a call and was greeted with friendly service and informed they had an on-site lab. We were in a bit of a time crunch with our upcoming spring break travel so it was important that we get glasses sooner than later. I took my daughter after school to try on and order glasses. I didn't catch the name of the woman who helped us but she was GREAT! She talked to my daughter about her likes and dislikes and then helped her chose the perfect pair. They were reasonably priced and ready the next day. Would highly recommend!

I've been a patient of Dr. Larry at Eyeguys for years along with my wife and 2 young kids for 8+…read moreyears now. We couldn't be more happy with their team's customer service, their great attitudes and Dr. Larry's care and knowledge. Every pair of RX frames that I've gotten...it's always been such a stress-free experience. They truly are a community-minded service provider. WE love Eyeguys!

I have been visiting eye doctors for over 50 years. This place is incredible! The office is…read morebeautiful, filled with wonderful people, super friendly, and they work as a team! I had so much fun and every aspect of the business was well thought out and executed to perfection. As a community small business banker, this business gets all the intangibles done right! 10 out of 10 review. Finally, the Doctor/Owner is a consummate professional. EVERY Great small town like CDA needs businesses like this. Thank you!!!

I like Dr. Garn. Nice guy. He's got a really nice office and his staff is wonderful. Doesn't get 5…read morestars cause I'm not completely satisfied with my glasses and contacts. Things are still a little fuzzy, but was told that was the best they can do for me.

While poking myself in the eye is not something that I would recommend to anyone, the entire team…read moreat Blink Eyecare were incredible, and I am grateful! I originally was turned away from another local eye clinic when trying to get an appointment via their triage line, and then in desperation, walking in, both receptionists there were brusk and borderline rude, making it seem as if it was a favor to get me scheduled for later that week. My issue was much more time-sensitive; I had lacerated my cornea. I ended up going to Providence Urgent Care in Spokane Valley, and they were also exceptional. They got me taken care of to the best of their expertise, then ended up getting me an appointment later that morning at Blink. The physician I saw at Urgent Care told me how great everyone at Blink Eyecare is; he shared that it is where he and his family go. Everyone from the receptionist to the optometrist whom I saw was kind, caring, professional, efficient, and made a less-than-ideal situation much better. They took care of me quickly and explained everything clearly as they addressed my needs. They assessed my injury, cleaned my eye, and were able to provide a contact lens band-aid with medicine to help heal my cornea. The optometrist communicated with me throughout the entire visit, and the receptionists scheduled me for a follow-up appointment 48 hours later. Once again, everyone was fantastic at the follow-up visit, and I can tell from all interactions that Blink Eyecare is a terrific business and service within our community.

The good: Everyone was incredibly friendly! Every interaction I had from the front office staff, to…read morethe technician who started my exam, to the doctor, and the woman who helped me pick out glasses, was pleasant. The customer service was genuinely excellent. The not-so-good: Before my appointment, I was told they couldn't provide an accurate breakdown of what my insurance would cover until I arrived. I have good vision insurance, and my annual exam should only require a copay. While the exam itself was covered with the copay, I was also charged $100 for a contact lens fitting. At every previous optometrist I've seen, that fitting has been billed to my insurance and covered, so this was an unexpected expense. The doctor also recommended dilating my eyes. I mentioned that previous optometrists have told me my pupils naturally dilate enough that it usually isn't necessary. He said he'd like to dilate them at a future visit just to be thorough. I then asked whether they offered retinal imaging instead, since I've had other offices include that as part of the exam. They do have the machine, but I was told it would cost an additional $40. Overall, I had a positive experience with the people and felt well cared for during the exam. However, I left feeling like there were several unexpected add-on charges throughout the visit. While the staff was wonderful, the overall experience left me feeling a bit nickeled-and-dimed, and unfortunately that makes me hesitant to return.

When I initially got my glasses the service was great and the employees were very kind, but when I…read morewent to pick up my glasses there was only one person there and they took over 30 minutes with another costumer when I only needed her to grab the glasses and have me sign a paper the interaction only lasted 30 seconds and she couldn't take 30 seconds from another costumer even tho I know she damn well could have.

The time you are just standing waiting for someone to see you is ridiculous. Simply picking up a…read morepair of previously ordered glasses, not even doing an eye exam, should take 5 minutes max. Not 20 minutes waiting and then another 20 minutes "picking them up". Absolutely ridiculous. I can see the box with my name on them on the shelf. I don't even need to pay because I already did. This is just ridiculous!!!

I wanted to get new eyeglasses and have the testing done by an Optometrist who had not treated me…read morebefore. What a pleasure to have all of my needs met at this office! Dr. Melissa Barnhart did more than I have experienced with other such practitioners. The staff were pleasant and equally professional. I can recommend that the public get service at this office.

Dr Sirott was thorough and very personable. I took advantage of updating my lenses through Vision…read moreInstitute Northwest

We called the day before to schedule a routine eye exam and were routed to a call center…read morerepresentative who was able to get us an appointment for the following day. Unfortunately, that was the only part of the experience that went smoothly. Upon arrival, the front desk attendant was not particularly pleasant, and we were immediately told that our vision insurance was not accepted--despite no mention of this during the scheduling call. We were then told they would "honor" or match pricing, but that there was no optometrist on site. Instead, the exam would be conducted via telehealth. This was never disclosed when the appointment was scheduled. We expected an in-person eye exam, including a slit lamp examination to assess overall eye health, not a virtual visit. Had this information been provided upfront, we would not have wasted our time coming in. The lack of transparency, combined with the dismissive front-desk interaction and the lower standard of care than we're accustomed to, made this a very disappointing experience. This is not the level of quality eye care we expect, and we will not be returning.

I had a great experience.Jessica was awesome friendly knowledgeable personable. I got two pairs of…read moreglasses in no time. Fantastic experience.

I had my first exam with O.D. Jonathan Glennie and Kyla at Garland Vision who were both so…read morewonderful. I wish I had come here sooner! Kyla was awesome with the first part of my eye exam. She explained each procedure as well as what the tests were for. I that love GVS has the option to use an optos machine (around $42 sliding scale) that takes a picture of the back of your eye to check your eye health if you don't want to get your eyes dilated. I hate having weird vision for 2-3 hours so I opted to pay for the optos imaging which took less than a minute! They also have a different machine to check eye pressure that isn't the puff of air :) O.D. Glennie was super kind during my eye exam and also answered all the questions and concerns I had. I chose to do a contact lenses consultation which cost me $70 ($60 once you become a recurring patient) they also have potential rebates for contact lenses. All in all I got out of there with insurance for $123 ($70 consult + $25 co pay + $26 sliding scale for optos and tax ) Just some info I asked about as well (as of 11/22/2024) They take State insurance: - Community health (for patients 20 and younger) - Coordinated care (but not AM better) Cost without insurance: $207 eye exam with dilation or $247 if you opt for the optos machine instead of dilation

Had a routine eye exam here & the whole staff is SO friendly! I usually have a lot of anxiety at…read moreeye appointments but the staff made me feel so at ease and relaxed here. From the receptionist to the exam person to the eye dr, everyone was so lovely and patient. I also was told the medical reason behind why I need to wear glasses, i've had them my entire life and never knew before going here! Informative care given in an easy to understand way. Very affordable price points for glasses and the exam as well. Highly recommend!