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    Lindauer Robin OD

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Lindauer Robin OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Hayden Vision Source

    Hayden Vision Source

    2.9(13 reviews)
    0.3 mi

    I've visited this office twice. My first visit was fairly typical for a new patient; however, they…read moreconducted an eye test that was not covered by my insurance--and failed to inform me of that beforehand. I found it odd that this wasn't disclosed, whether by oversight or intention. During my most recent visit, I requested to opt out of that same eye test due to it not being covered. I was informed that if I declined, the doctors would not see me and I would be charged as a no-show. This policy was never clearly communicated, which I found both surprising and misleading. Another issue arose when I needed a new prescription but wanted to keep my existing frames. I was told there would be a handling fee. This was a first for me--I've never encountered a handling fee simply for using my own frames. While my insurance does cover part of the cost for new frames with a prescription change, I prefer to reuse my current frames to save money, especially since I have multiple pairs including sunglasses and computer glasses. The staff's communication left a lot to be desired. When I raised my concerns, I was told, "You are more than welcome to see another provider in town; we are not forcing you to stay here." They're right--and I will be doing just that. Hopefully the doctors see there is an issue with their staff and communication.

    Two years of great service. Front desk to everyone. I receive some eye glass work from the VA but I…read moreget my prescriptions here. I highly recommend. 5 stars. Easy parking.

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    Lindauer Robin OD - optometrists - Updated June 2026

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