As long-time patients of Dr. Sims, we're heartbroken to see the false statements being shared about…read moreher. Dr. Sims has been an honest, caring, and dedicated provider for more than 20 years. She has not committed any wrongdoing -- in fact, she's been the victim of serious financial and professional misconduct by a silent business partner who locked her out of her own practice and withheld staff pay. Dr. Sims has always put her patients first and continues to do so despite these challenges. Those of us who know her stand firmly behind her integrity and decades of excellent care. -- Loyal Patient of Dr. Sims

Worst experience ever. I will never go here again. The receptionist was extremely rude. I never met…read morethe doctor as I left but the receptionist made him sound extremely rude saying he refused to do an eye exam without dilation. They should have mentioned this on the phone. She said it's his policy. We'll he lost my business as a left and went somewhere else the next day. I was very happy with the amazing doctor that I saw. He said the machine is just as good if not better than dilation and that should be up to the paying customer. I do not recommend anyone wasting there time or money at this place. And the very rude receptionist should not be employed if she doesn't want to be there. Too many people looking for a job that will be nice and welcoming. She just sighed and couldn't be friendly at all.​

When my doctor told me to get an eye exam, I found that most of my family uses this location and…read moreare happy with the results. I now see why that is. I was greeted as soon as I came through the door and everything was set in motion. Heidy was my guide and it was a brisk paced tour de optics with 3 different exams and the eyeglass ordering process. I described to Heidy what I wanted and she found me 3 different options in under a minute. Made my choice, put in my order and did not have to pay a cent as it was all covered by my insurance. A quick and painless experience customized to your pace and designed for your comfort. I'll be back in a year for my checkup.

Excellent and friendly customer service. The office smells so good! I've been to another…read morelocation, but liked this one the best. I didn't feel my eye exam was as extensive as ones I've had in the past, though it was sufficient. I plan to return again.

I had a great experience with getting an eye exam at this location. I've never had a comprehensive…read moreeye exam before - yes, I am one of those types that never go to an eye doctor for anything since I don't have prescription eye glasses, but it is always recommended to get an eye exam to know where your vision's health stands...so, I finally made an appt. to see Dr. Kim. The staff was very nice getting me all settled in, and I felt comfortable during the entire appointment. Dr. Kim is awesome, and she was very informative about my current vision status and answered all my questions that I had about the health of my eyes. During my time here, I did look around for glasses in their showroom. My advice is, come like 30 mins. earlier than your appt. time to shop around if you're looking to purchase glasses here because they do have a great selection of glasses/sunglasses from a variety of brands. My sister took forever trying to decide what pair she wanted from her top 5 picks :P I will definitely be coming here again for my next eye exam visit. :)

First of all, the staff is amazing. They really work hard to get everything right. I had a…read moreproblem with my computer glasses, but the doctor re-examined me at no cost and got the prescription perfect. This particular Lenscrafters is especially good.

I had a great experience at America's Best. I recently had an eye exam across the street at the…read moreestablishment that starts with a "V". I spent $300 for an exam and 1 pair of glasses. To my despair I lost them within 3 months (my very first set of glasses). Fast forward and I now have vision insurance through my company and America's Best is a provider in my area. In having insurance I could not take advantage of the 2 for $69 but that was ok with me. I got two pairs of great frames and lenses for $130. I was not haggled into buying upgraded lenses like I was dupped into across the street. As a matter of fact the technician saw my previous order and said there was no reason to have purchased the upgraded lenses with my minimal prescription. I'm hoping when I receive my glasses in 2 weeks in happy with the quality but as of right now I feel I've gotten a good deal.

Every time I come here, they make me want to never get contacts or glasses ever again…read more They have that contact care eye club, my mom gote that as a minor in 2019, so I didn't know how long it lasts. I got a contact appointment in 2024, and it was free which means still covered by the care program. Just went in today for an appointment I scheduled 3 days ago, and was asked if I wanted to just pay for the appointment, 120 or renew the program, 150, I already saved 200 for my contacts as I'm paycheck to paycheck, I don't have another 150, I don't the receptionist no one told me that it ended at any point, she said it ended in 2024 and someone should have told me. Well no one did as it still worked, why did no one tell me when i called to make the appointment ? "I'm not sure but your gonna have to decided". Rude. Everytime I order contacts and get them sent in store no one calls, last time I waited 3 weeks, called and was told, they were sitting there for a week already. Receptionist staff needs to be fired and replaced, they never do they're job and always give attitude, never got a sorry for that experience, had to just cancel my appointment because now I have to cough up 150, extremely disappointed in the receptionists (who's a grown adult women), behavior.

Doctor David and all the staff are really professional! They…read moredo everything with passion, kindness an professionalism too in a proper and clear manner also for a foreign people as me! I'm Italian! Highly recommended!

I love supporting the small shops out there. The staff treats you like family. Speaking of the…read morestaff, they have been there for years and stayed in when the new doctor took over. I agree, this is not your big chain store but you have a great selection of frames and contacts to choose from. They take most insurance plans and will work with your plan coverage to maximize your coverage. They have been around for a while for a reason, friendly service and quality.

I'm going on 2nd procedure and 4th appointment for dry eye. The doctors are nice, staff is…read moreadequate, but if I'm definitely not impressed with the results. Little things make the difference. Example, doctor wanted me to tape my eye closed for the weekend after an unsuccessful procedure , instead of offering a partial roll of 99 cent tape to take home he pointed out that I need to go to the store to purchase a small roll. You would think that the doctor would just say take this tape and and keep it closed or offer it for purchase instead of sending me to the store. And to be clear, this office is very expensive. Fortunately, I have wonderful insurance and the stem cell treatment was fully covered, but come on, they couldn't offer a small roll of medical tape for patient convenience.

If I could put a zero I would, the worst experience I have ever been through…read more I can say without a doubt that they do not care about the customer. I am extremely disappointed in the staff unreturned phone calls, Dr Fazio and the cataract surgery the light adjusting they push on you, and the miss information giving to me, that led to extreme cost neurologist, MRI, and many other test. 10 1/2 months later I still have blurry vision and my eyesight has decline. I went to make an appointment today I they want to charge me!! They definitely do not have the patient in mind just a money grab.

I hate having to wear glasses, but it's what happens when you get old…read more.. I've been to multiple vision doctors and Visionworks is similar to them. I have VSP insurance, which they accept and it offers some additional perks/discounts I wouldn't get elsewhere. Setting up an appointment was a breeze, which I did online. When you walk in the joint, they greet you and send you the area you need to be in (i.e. I had an eye exam appointment so i was sent to the desk that handles that). There wasn't a long wait and the checkup was quick and easy. After getting all that done, I got handed off to a different person that helps with choosing glasses to fit your needs. They confirm your insurance and what coverage you get and advise of any pricing and options so you can pick and choose what you want. If you don't have insurance coverage or already used it, they also have specials they run. Took about 2 weeks to get my glasses, which is pretty normal. I came in and picked them up and they can make adjsutments for you to make sure they are comfortable from both a fit and prescription standpoint. They also give you a guarantee that allows you to swap out your glasses in a certain timeframe if they don't work fo you. Visionworks makes it easy so I'll continue to patronize their business for my vision needs.

The new staff is not nice at all! They're making you feel not welcome and rushed to get rid of you!read more

Always greeted by smiling cheerful staff. Short wait for appointments. Can't praise Dr Worrell…read moreenough for her professionalism, thoroughness & ability to answer all questions. Highly recommend!

Great place for both my children and I to get eye exams…read more My two sons, who are five and almost 8 now see Dr. Lee, and she is fantastic. I had my five year-old's appointment today, I'm glad they open at 8 AM because we were in and out of there with him getting to daycare by 9 AM. My five-year-old is very energetic. I feel like everyone who saw him did a great job directing his energy at the task at hand. It is not easy to give a five year-old an eye exam, but I felt like they did everything they normally do with me and didn't find it daunting to make sure he was paying attention. I really appreciate it how they took the time to answer all his questions and just genuinely seemed to find him interesting and not annoying. Dr. Lee did a good job keeping up a study stream of speech to occupy his attention while conducting the exam. At the end of the day, his eyesight fell into the realm of normal, but it was really great to have this full check since it is a very quick one of the pediatrician. I really appreciate how they automatically make an appointment for you next year at the same time. In the waiting room they have toys, I actually think the toys were new because I didn't see them at my older son's check last year. It was a great addition because my younger son happily played with the toys until he was called back, which wasn't that much time at all. If you are looking for an Eye Doctor for either yourself or the kids, I highly recommend this one.

Shopping for glasses is at the top of my list of things I hate most to do. On a whim today, we…read morestopped by Optics Soho. And boy am I glad I did! I was quickly and warmly greeted by Allison and Neil and told I could help myself to look around and try on frames. I had walked almost the whole store when Emmanuel, the optician emerged. He could tell this was not something I enjoyed. He offered to help select some frames, which I graciously accepted. He asked a few questions about what I liked and didn't like and then presented me with a tray of options. One of which was EXACTLY the frame I had described to my husband I would want if I was designing my own- tortoise at the top of the frame and pink at the bottom. It was like they were made for me. We had shopped all the chain value priced eyewear stores thinking those would deliver the best value. In the end, because this shop took our eye insurance, I also purchased them for well below the low cost eyewear. I could not be happier with the staff, the care they took, and the selection Optics Soho offered. They have a new customer for life! I'll post pics when the final pair arrives.

We have used the store for many years and given them a lot of business through frames, eye exams,…read morenew lenses and then doing them again when our prescriptions change. So far, our experiences have been very positive, but recently we spent a lot of money there, and when we went to pick up the glasses, they just handed them to us without so much as a case. I have some extras at home, but I remember that the cases they provided in the past have been nice. So I went back and explained that this was bothersome to me, and given the amount we spent, it seemed like a small ask. They explained that since we didn't buy the frame there, even though that particular redo cost over $1,200 (yes, very expensive) they don't give a case. I explained that this was a unique situation where the original case was lost as were the glasses that precipitated us coming in. It didn't matter to them, so I walked out and will not be going back. Which is a shame because we like the Doctor and both the people that are front of house. Oh well. Penny wise and pound foolish. The case probably cost them $20 max, but now we will just move our business up the street to someone who values our business.

To start they are a "safe" site. Mask wearing protecting staff and clients. Frame cleaning…read moreextraordinaire and absolutely friendly, competent professionals on all levels. For me, the strength of anyone's reputation is their ability to garner accolades but also when individually and as a business they can admit errors and offer solutions. Visionary Eye Care did both. I am very impressed with their integrity. Not often found! They will have my eye care business from now on. My optician was Timothy. Easy to talk to and professional as expected. A good human being. I also need to give a shout out to Reagan. She was there for the assist. And because I don't recall the name of the other optician that sits across from Timothy, but she has always been gracious and of service. It's a full service, friendly professional eyewear business that deserves support. They have mine!

I've lived in Tampa for 25 years and I've been to a half dozen optometrists over the years . For…read morethe last 7 years Visionary has been the optometry home for myself and my family. You will not find a more welcoming staff, a more elegant office, or a more adorable English Bulldog mascot (Nelly) . Both Dr. Cook(s) go above and beyond to provide the most thorough eye exams I have ever had in my life, but they also explain the results and go through the imaging with you so you have a more informed understanding of your vision health. Not to mention that their patients receive a spa like experience with fabulous massage chairs in the lobby, a selection of complimentary speciality coffees, and excellent service from when you walk in to when you leave. I actually look forward to my appointments. Give them try. I promise you will thank me later!