So disappointed. We have been customers for years, and got an email regarding a sidewalk sale. I found a nice frame, and went into the shop to purchase the glasses. My husband was also looking for frames. We barely opened the door and the salesperson yelled "YOU NEED A MASK BEFORE COMING IN!". Last time I checked, there is no mask mandate for an eyeglass shop in NJ. She was with a customer and went on and on with the customer complaining about how it wasn't fair that she had to work like this on a sale day, and how only one customer should be allowed in at a time. The customer she was dealing with was not wearing a mask when we walked in, but after she barked at us, she put her mask on. My husband is a doctor, and we are both fully vaccinated. However, this is not the point. My husband and I felt like we were being scolded for NO REASON. When we turned to leave she shouted at us "I'm done now" and I said "that's ok". Then she said to the customer "See? then they get mad". We have spent thousands of dollars at this store and recommended it to so many people. One of my friends came in and had the same terrible experience and unhelpful service as we did, however not with masking. We always have dealt with Trish in the past who is WONDERFUL. We have dealt with this person once before and didn't have a good experience, but came back due to Trish and the great selection at EyeChic. What a bad experience. EyeChic should do themselves a favor and get rid of this "salesperson". We will not be back, unfortunately. Perhaps some education about NJ Covid protocols and common courtesy and manners are in order here. A simple "We'd appreciate it if you would wear a mask" would have been appropriate and not off-putting, and complaining to customers about your working conditions is unprofessional and unacceptable. What a shame; we will miss Trish and her excellent service, taste, and professionalism. We went to Pearle in Freehold and purchased our glasses there, with extraordinary friendly, kind, and professional service. read more