My rating is two stars only because my first purchase experience raises the average - this last…read moreexperience is about the worst Customer Service experience I've had. After stopping at the store to buy glasses, and hadn't received them after more than 10 days, I reached out to customer service. The third CS person in the session told me (after asking me to repeat and verify all my customer details shared with the first two agents), that the last order was the one I made in 2022 (same information I got logging into the portal). After I suggested the store mgr call me during their business hours, they said they'd have the mgr call me. Still waiting for a call....

Been trying to work with Davis Visio and Warby Parker for several weeks now to get insurance…read morebenefits. When we (wife and I) went to the store, sales reps told us that they couldn't directly facilitate insurance benefits but all we had to do was contact Davis Vision and we would receive the benefits. That went nowhere so contacted Warby Parker directly. First (didn't have the date & dollar amounts available at that phone call) was told we could retroactively apply for insurance benefits but today was just told that because we received a 15% discount for buying two pairs ($1071.00 total after "discount") we could not get insurance benefits. He suggested buying 2 more pairs without a discount and we'd be able to apply insurance benefits. I questioned that that doesn't make sense, we are not trying to get $$ from Warby Parker but that they need to submit insurance paperwork for us to get the insurance $$. Bottom line, were not given correct info at retail location and then given the run-around by Davis Visio and Warby Parker :(

One of the very few independent (read non-Luxottica) eyeglass stores in the region. Consequently,…read moreyou have access to several lines that are a bit more unique...and a bit more expensive. As one of the reviewers notes, they typically only have one optician covering the counter, but they are both very knowledgeable and helpful. With them sharing the Dunn Bros. space, I'm sure that they get a lot of browsers, but they always seemed to be very helpful when we entered. I bought a new pair of eyeglasses and sunglasses and am very satisfied with the quality and fittings. They will validate parking for the Lawson Ramp.

Why did I get my eye exam and buy my new glasses and contacts here?…read more1. Independent store. 2. Near my downtown neighborhood. 3. Very pleasant browsing several times while getting coffee at Dunn Bros. who share the space. Excellent eye exam. Fun frame slection session. Frame prices: average, to $$$ but there are nice frames at a discount when buying new glasses. Recommend.

Always Amazing Service! Been going there for over 10+ years…read more Everyone that walks in is special to them. They give out a beautiful Rose at the end of your appointment. They are somewhat expensive but unique in styles that are amazing. If you want one of a kind and to be treated with excellence try them

I recently was looking for fabulous glasses. I went to the NewBrighton location. They were having…read moretheir tent sale on frames. My sister came along as well. We had such a fun time looking for funky glasses and sunglasses. The staff were amazing!!! I can't remember all their names but as far as I could tell they all were so helpful to everyone. They helped us both find glasses that were fun and looked great! I found 3 pairs as well as my sister did too. As I was getting checked out, I kept staring at the woman that was helping me. She had the coolest glasses on (Tom Fords). I tried them on and fell in love ( not on sale).This pair was usually out of my price range but I have good eye insurance that covered majority of them. So, I walked out with 4 pairs of glasses. I also had an exam that day. It was a great experience. I felt like I finally got the exact prescription I needed. A+++++ rating for the whole shoppe

So happy to have found my new local optometrist. Super easy online scheduling which I love. Very…read morefriendly staff. Super clean and modern office. Great glasses selection! Highly recommend.

Having worn glasses and contacts for almost my entire life, I've been to a lot of eye clinics…read more.. Look + See is definitely one of the best clinics I've encountered so far. The staff are very friendly and knowledgeable. I feel confident I'm getting the best care for my eyes! I see Dr. VanMeter for my regular eye exams. She takes the time to listen to me and makes sure I'm happy with my prescription. She always manages to dig up some samples for me, despite my not-too-common prescription. The exam rooms are spotless. It's a nice, quiet setting that's perfect for folks who experience appointment anxiety. This past year was my first time ordering glasses from the store, and I'd definitely order again. The staff were extremely helpful with my indecisiveness about the frames. They had great suggestions, and I ended up with a pair I love. I initially had some issues with the fit, and they encouraged me to return as many times as necessary to ensure I was comfortable with them. Their selection of frames are on the expensive side, but they seem to be worth the price. Things to note: There's a parking garage in the same building. You can access it through the alley to the left of the clinic. They have convenient online scheduling. They also offer an online contact ordering system, but it's a little confusing to use. I typically ask staff to order my contacts for me after my appointments.

Lillian whos the first person you see is the sweetest girl on the planet. Everyone, especially her…read morekeeps me coming to this particular place whether i'm living far away or move closer i still would come here.

The Roseville location made an error when ordering frames for my child. He is 13 and he had chosen…read morea black frame. The one that arrived were red and made any acne even more noticeable. They acknowledged their error and of course agreed to correct it. That was until the store manager, Alvin heard about it. He called me at work and tried to convince me to take the incorrect glasses. When I refused he became very disrespectful, condescending and rude. He told me that I would have to wait indefinitely for the frames my child wanted because they weren't in stock anyway. I tried ask why we had to wait indefinitely and Alvin yelled at me. He said that he has already told me enough times and that he had waisted enough time on me. I said, "well maybe I'm just stupid.." Alvin interrupted me to say," I think you found the right word". I went to Pearl vision Roseville after work to try to talk to a different employee. Alvin insisted on talking to me, even though I was already speaking to a different employee and I told him I was not comfortable talking to him. I ended up asking for a copy of my prescription and I left. Alvin did tell me that I would have to wait 30 days before I could go to another store. More than 30 days later, I went to Pearl vision West St Paul. That is where I learned that my insurance had been billed for glasses for my child, and that he would not be eligible for another pair for 2 years. They assured me that they could find a way around it, and ordered the black frames that my child wanted. The next day they called and left a voicemail saying they tried but they were not able to order glasses for my child. I then called Pearl vision Roseville to try to speak with Dr Meyer as he is owner of the store. I wanted to give him the opportunity do the right thing. But Alvin answered and told me that I couldn't talk to him, then he hung up on me. I called back and spoke to a very friendly employee. I asked that person to ask Dr Meyer to call me at his convenience when he was back in the office the following Monday. I didn't receive a phone call from DR Meyer. I stopped in Pearl vision Roseville to see if I could speak with Dr Meyer. I hoped to straighten it out without going to the state and filing a fraud investigation. I approached an employee who was not helping anyone. Unfortunately Alvin was there. He was with a customer, but he stood up, came across the room and started yelling at me. He said that I must leave immediately and threatened to call the police. Fortunately my child recorded that whole interaction. I wish I had made contact with Dr Meyer. He seems to be a good guy. My 2 sons and I have been customers of his for years. I believe he would have resolved the problem simply by getting my kid the glasses he had been charged for. A very simple solution. And I would have been happy. But Alvin prevented that. And now I am stuck with no glasses for my child, even though my insurance has been changed for it. So I have no choice but to file a fraud investigation. Since my child has state insurance, the fraud is against the state. Alvin is rude, condescending and disrespectful. I am not sure what the motivation is behind this. Is it because we have state insurance and he won't make any extra on up charges? Is it because I challenged him as a woman? I really have no idea but I am very uncomfortable and fearful that he has access to my information.

This Sunglass Hut does not accept their own Sunglass Hut gift cards. By ANY measurement this is…read morecomplete BS.

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Roseville Sunglass Hut at 900 Rosedale Ctr to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Unfortunately I can't remember her name but the lady helping me pick out glasses and fitting them…read morewas awesome and very helpful. I've had glasses for about 5 years and these are so far the most comfortable. Wish I knew of this place sooner. Highly recommend. Use to go to pearl vision but too many issues with them and the three locations I have went to had a terrible selection of glasses.

It had been 23 years since I had an eye exam. Dr. Reznicow has been in business for 51 years…read more Amazing. He is very good. The clinic is very good. I recommend it.

So this is a discount liquidation store. They basically buy pallets of merchandise and sell it…read morearound 70% off what the full retail price would be. You never know what they will have because the inventory changes daily. You will find everything from clothes to toys to house hold furniture. The customer service is very friendly. One complaint a lot of people have is the time it takes to check out. Sometimes you can wait for almost 45 mins to get through the line. That is not the fault of people who work there. They do a fast job with ringing everything up and bagging it. People are buying cart fulls of items which takes time. I always like to shop here when I'm in the area so you should give it a try also

Make sure you have lots of time and patience before coming here. The nature of this store is pretty…read morechaotic. People line up before they open at noon. The checkout line is often long and takes awhile. Inventory is hit or miss, but the prices are low and can make it worth it. Unless they post it on Facebook and you know it's there, don't come here hoping to find something specific. The employees are also hit or miss. I've had very lovely folks, but also people who are very rude.