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Huxley Optical

4.9 (14 reviews)
Open 11:00 am - 6:00 pm

Services - Huxley Optical

Eyewear fitting

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4 years ago

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6 years ago

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4 years ago

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3 years ago

Great customer service, kind, & helpful, great selection of glasses! Thanks for helping me with my sunglass also!

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6 years ago

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8 years ago

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10 years ago

Super friendly and helpful staff. Very patient. Affordable prices and willing to customize the lenses.

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Review Highlights - Huxley Optical

and Ryan are experts in their field and they care about their customers.

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Northwest Eye

Northwest Eye

2.4
(17 reviews)
0.3 mi

I ordered glasses from a frame I tried on in store. Unfortunately the frame I received, which was…read moreordered in another color, did not fit the same. I did not have a chance to try on the ordered frame prior to receiving the finished product. The one I received was slightly bigger which meant it was resting on my cheeks and loose. I went to return the glasses after a half day of wear and was told about their no return policy which I was not made aware of prior to purchase - and was essentially told I was imagining the difference in frame size (at Wayzata location) even when holding them side by side (I was told I was holding them to make them look that way). After the Wayzata location called the manager at Golden Valley I was told I could return them with a 30% restocking fee. These glasses were over $900. So I was to pay $300 for glasses that did not fit the same as the frame I tried on and believed I was ordering. After I made a call to the manager, who was at the Golden Valley location, they did agree to take them back. I also shared that they gaslit my (elderly) mother on how her glasses were fitting a few years ago at the Maple Grove location. I had defended them to my mother as a patient of 20(ish) years but after today they lost a customer. Millimeters matter in eye care/eyewear. The Golden Valley location that I returned them to agreed that even the "same" frames can absolutely have size differences and that can alter fit. Please do better for your patients.

I had a negative experience with this business. I booked in for a super inflamed pinguecula. By the…read moretime I was able to get an appointment the inflammation had gone down. The nurse I had was lovey. Dr. Sheffer however, was super condescending, flippant, and rushed me a lot. She said things like "why were you so stressed out about this??" After I had shown her a photo of the growth that is touching my iris and was bright red for weeks.. I'm 30 years old and don't have the other risk factors associated with this condition. She simultaneously told me that this condition is "so common" but that "only immigrants or people who move here from the equator" have anything to worry about when it comes to this condition worsening. She told me that if the pinguecula flared up again I could just call and send photos and she could prescribe me steroid drops as that's the only thing that can be done about this condition. One and a half months later, it's bad again and I just called and went back and forth with her nurse Tatianna (again very sweet and helpful) only to hear that I'm expected to make another appointment because there's nothing abnormal on my file even though I was diagnosed by Dr. Scheffer with a pinguecula and she saw my photos of how bad it had been. Extremely disappointed and would not recommend this practice.

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Booking your next eye appointment just got even simpler with Northwest Eye's online scheduler!
Booking your next eye appointment just got even simpler with Northwest Eye's online scheduler!
I had an amazing time at Northwest Eye today! The optical folks took great care of me.
I had an amazing time at Northwest Eye today! The optical folks took great care of me.
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Huxley Optical - opticians - Updated June 2026

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