I have been coming here for years and drive a distance to come here. I have never had luck with…read morecontacts or glasses until I came here. Staff is amazing, they have the latest technology, and they are very knowledgeable. They truly are here to help and I have never left unhappy! You have zero reason to look for another location because this is the place!

They were great. No eye drops to dilate the pupils. They took computer photos of my eyes and…read moreshowed me a close up of my retina and so on. Explained "floaters" in the eye and other issues well. And the staff was friendly and gave me their opinion of the frames I was trying on (when I asked). They also took my insurance.

Time to find a new clinic after coming for several years. I contacted them 10 min before my appt,…read moreon my way a thunderstorm hit, cars pulled over, traffic slowed, visibility was terrible. I explained this and said it's possible I'm a couple minutes late, in which the woman on the phone asked, and she used the word EXACTLY how many minutes late...I don't know? She tells me if I'm 10 minutes late I have to reschedule. No friendliness, no concern or empathy. I should have turned around then. I understand policy, but a little friendly customer service would have gone a long way. During my appt I said I didn't want my eyes dilated, I don't know the driving conditions, this doctor turns on the sales pitch. Says there's a machine to use instead but doesn't disclose that there's an additional fee until I ask. I decline, he tells me I can drive with my eyes dilated (eyes are already sensitive dilated, let's throw a thunderstorm in the mix). I decline, I don't feel I need this as I had them dilated under a year ago and all was good, he then says he'll use a "light" solution to dilate them. At this point, I just gave in. At the end as I'm in the parking lot, a front desk woman comes out yelling my name to call me back. She said I had a copay I still owe, when I asked why they wouldn't tell me this at the start of the appt or collect it then, she just said it's not how it's done...so embarrass the customer is how it's done, okay, got it. This place is a joke.

Beware I was scheduled with my first appointment at 4:00 PM arrived at 4:03 PM after a rain storm,…read moreconstruction and coming from my health care job. "The Doctor" and a reception lady greeted me very rudely! I was told "You have NO insurance!" This was NOT TRUE and I gave this information to the scheduler on the phone the day prior. Apparently, I was scheduled after this " billing person " had left for the day and the scheduler didn't enter the information. I was told I had to reschedule and I decline. I told them both my insurance was given prior and I was delayed 3 minutes due to the construction and the rain storm. VERY RUDE ANGRY DOCTOR and this was my 1st impression.

I went to Shopko Optical in Vadnais Heights this weekend. I got the absolute best customer service…read morefrom Dun! She was very helpful and pleasant. I'll certainly go there again!

I needed to replace my glasses and decided to stop by this beautiful new store. The staff were…read morewelcoming and very helpful. A big thanks to Emma for helping me pick out two new pairs!

Employees at this location are helpful and knowledgeable. The selection of plants is top notch. The…read morepharmacy also does a nice job! Thank you Woodbury Costco!!

Purchased gas before attempting to go in the store. I lost my costco card. Walked back to pumps…read more Thankfully someone turned it in. The store seems smaller than Burnsville Costco. It wasn't overly busy either. My score of the day was 50# bag of sidewalk salt for 97 cents. I put 2 in the cart. Not really needed until next year, but I have a garage. Found springtime jingle jangle snack mix, sweet and salty snack mix and Kirkland benadryl for 4.99. I stop at my company office in Woodbury about once a month. With 94 East open again, it's easy to get to.

Received a call from LensCrafter almost 2 weeks after this debacle and was told that I can come in…read morefor a refitting free of cost. I did go and got the correct brand listed by the doctor on the prescription, so adding a star for that. Although I had already used my last year's prescription to order the correct contact brand but meh, will keep the paper as a reminder for this experience.

Update: 3 stars to 1. Picked up my new glasses on 12/1 between 12-2pm. New frames but it was still…read morescratched. I know it's not their fault but come'on. I tried to wear it the night I got it to Slander but not even a mile outside, I saw streaks of lights or rays coming out of every light sources. From lamps and car lights. Today 12/3 between 12-1pm, I brought it back and Tom accused me of taking my glasses home the first time around when it was him who I gave my glasses to to replace the frame.Then he said he couldn't replicate my problem. I also heard him and an eye tech laughing about my problem behind the counter. I told them it was AT NIGHT. NIGHT. Geez. They don't listen at all and WAS MAKING FUN OF ME. This Tom guy gave me an attitude the first second he saw me. I don't understand why. It is not my fault for having to visit this place this many times. On 10/09, I ordered 2 pair of glasses. One was to be ordered because they didn't have it in stock. The lady told me it'll come in a week. Within 2 days, 10/11, they texted me that my glasses were ready. For some odd reason, my phone received it but I don't remembered seeing it. For a whole month not a single person bothered to text or call me again to pick up glasses. The whole time I thought it they were just busy. That's why I waited a whole month. I eventually picked it up. But here comes the sus part. After I got home from picking it up, I noticed that one of the frame was all scratched up on the front. I immediately brought it back the next day. The dude told me they did not have it in stock and it will take at least a week. I then realized that they MUST'VE used the DISPLAY FRAME instead of ordering the new frame a month ago. That's how they got my glasses done in 2 days. Now, it's all just speculation but everything kinda adds up. Hopefully my new frame will be scratch free!

Great experience at Vantage Point Eyes. The staff was friendly, the clinic was clean, and the…read moredoctor explained everything clearly. The exam was thorough, and I felt well taken care of. Highly recommend!

I'm being seen for post concussion vision issues. I feel I'm getting top notch care and starting to…read more"see" some changes as my treatment continues...

Exceptional experience, overall the staff is friendly and knowledgeable. I have a weird…read moreprescription and I really appreciated how the staff worked as a team to ensure I had the best options for my prescription. A special thank you to Emily who smiled while patiently answering ALL my questions. She took care to consult with her colleagues on the intricacies of my prescription and frame choice, explained the lens types for each plan, and presented the myriad of pricing options I requested. After we finished, she was kind enough to adjust and clean my current glasses. I can't wait to pick-up my glasses!

Always takes way too long, every time no matter how many people are working. People were falling…read moreasleep in the waiting area.

It was that time of year again.. time to get an eye and contacts exam and buy new everything. I…read morealways dread this because my prescription is so awful and changes every year, so I always need a new contact prescription and new glasses. On top of that, I hate wearing glasses because even after paying extra for the thinner lens, my lenses are so thick that I look ridiculous wearing them. This year was different. My insurance changed so I looked for a new eye care place near our home in Maplewood. I came across this location and chose it because they had Saturday hours and good deals through my insurance. My eye exam was quick and painless, and I came out with a new glasses and contacts prescription. I went to pick our glasses. Instead of searching through a ton of mediocre frames and waiting in line for what seems forever to get someone to assist you, I was helped quickly by someone that understands my style and need for a frame that goes well with my thick lenses. She walked me through all of my options and got me the cheapest set of the best glasses possible (anti reflective, thinner lenses, the whole 9 yards). After ordering them, I was led to the counter where I also ordered contacts and was given a rebate form to send in once I received them. A week later, my contacts arrived at my home and less than two weeks later, my glasses arrived. They are amazing! For literally years, probably 15 to give perspective, I've only worn glasses at night because I hate how I couldn't see as well with them and how bad they looked on me. Now I wear them whenever my eyes are tired or just for fun! It's so nice to be able to give my eyes a break, especially when I work overnights or long hours in the hospital. I highly recommend this place. They have a huge selection of awesome glasses, service is quick and painful, and the staff are all super nice and eager to help. So glad I came here!

I was here about 1-2 months ago and it was only the 2nd time i have ever had my eyes checked. I…read moreseen Dr Herde, she was amazing, very nice and professional. Sara her assistant was awesome at getting my exam started and ready for Dr. Herde to come in and take over. Sandy at the front desk also made getting paperwork done easy and efficient. Thank you to you all. I will defiantly be back yearly

I've been going to Eye Care Center- Maplewood for probably 10+ years and my parents even longer…read more Every Optometrist I've seen over the years has been great! Recently, I saw Karlee Seawell, O.D. She was on time, knowledgeable and personable. I would recommend anyone to see her! They send text reminders to remind you to schedule appointments and you can schedule directly through texting, which is convenient for scheduling Easy free parking, friendly staff, give great suggestions on glasses/products to help your concerns

We use to be a patients here. All the doctors and staffs are really nice. Our insurance changed and…read moreI didn't come here for awhile. Just cam back today 3/19/25 and ask to schedule the appointment with my new insurance. The from deck is very mean. Thank feel like she think I came to begging her. I wish I remember her name but she work with Emily the other front desk. To be honest o don't want to do business with them. I come here and we pay for why she treat me that way. She act like I am a beggar. Poor service and I will tell all my friends about that

Wonderful experience here the staff was fantastic everything went smoothly and quickly; I love my…read morenew glasses Just read one of the negative reviews I had an opposite experience and I'm on Medicare. I would highly recommend them

A VERY rare practice and eye frame optical shop: just 15 minutes from downtown St Paul. Dr Alan…read moreLee (35+/-), educated at Univ of Wisconsin Madison Med School and the New England School of Optometry Boston, handles eye EMERGENCIES, macular degeneration, diabetic retinopathy, glaucoma, pink eye, foreign object removal etc etc. I needed to have a very complex eye lense made because of an elevator accident 5 years ago. So it took a lot of research to find a SKILLED optician with full medical training. I wanted to AVOID at all cost going to a MASS MERCHANT like Pearle Vision, etc etc. I was shocked to find Dr Alan Lee's shop and practice so close to 94 East on White Bear Lake Road, and it was SPACIOUS modern with a carefully planned broad selection of glass frames from designer to moderate. (They also carry contact lenses.) I have a background years ago in fashion merchandising ( BloomingdalesNYC right out of college), and i found the selection surprisingly very good. Dr Lee majored in biology and neurobiology at U of Wisconsin Madison Med School and received his Doctor of Optometry in Boston at the highly respected New England College of Optometry. He was relaxed, friendly, not rushed and carefully checked all details of my prescription and exact placement of the various complex components of my special lenses. He has an assistant to help and appointments are advised. They accept all insurance and i had zero problems with this process. I received my new frames and lenses in less than 2 weeks. This is a rare find.