Summary: Dr. Vu is communicative and nice to chat with. Front staff is overall fine and personable. Eye exam was comprehensive. This review will be linear. I found the practice via VSP and chose it based on Yelp. One requirement was that they have digital retinal imaging (DRI) because I didn't want a dilation. Jokes on me because he understandably recommended a dilation after doing the DRI. There is a convenient online appointment system. I was able to call and talk to an assistant to confirm that my VSP covered a normal and advanced eye screening. They called me to confirm my appointment 2 days before. On the day of the front staff greeted me and gave me a form to fill out since I was a new patient. They borrowed my glasses to check my prescription in the meantime. The front staff did say things in my vicinity that made me raise an eyebrow, but nothing to worth a demerit. Overall they were friendly. The normal screening involved the pressure test, periphery test, and the prescription test (that barn or christmas tree image). The advanced screening was for the DRI. Waited for maybe 10 minutes, then Dr. Vu and I had a chat. He did the usual optical tests to check my prescription along with a color blindness test. Most notably he did a red-green (duochrome test) which I have never taken before. He also found a minor issue I had and proposed two options explaining that since it was minor, he let me choose lol. After the exam, one of the front staff did lead me to glasses to prompt me about getting glasses, but I pushed back and the conversation ended there. I requested a printed prescription and I was given one. A follow up appointment was made for the dilation where front staff informed me that I would need to bring sunglasses, but if not they would provide those funny looking rollup/disposable sunglasses. Overall a pretty good experience. read more

Me and my entire family (a family of 4) had been coming here for years before it was bought out by Dr. Vu and Dr. Do. Probably a total of 15-20 years or so. I really like Dr. Vu, I think he gives you the attention and detail you deserve. But to be honest, I HATE his front desk staff. Ever since they got bought out, the quality service has plummeted. What used to be a caring, and very detail oriented family practice, turned into a cold and careless business due to the front desk staff. They don't pay attention to cost savings/rebates, they're extremely rude, and they don't go above and beyond with contact order defects like other optometrist offices do. I ordered prescription sunglasses once and I said give me my usual thickness of lenses and they were definitely not the same as my other ones, it was thicker, I compared once I got home. And I spent a LOT of money on them, I've wasted so much money there because their front staff isn't as detail oriented as before they were bought out. I've never worn those sunglasses because they're FAR too heavy. And I remember specifically asking them about that since I have such bad eyesight. I said I've always been told I can't do wire frames because it shows the thickness of lenses and they said no that's not true, you can.... Aaaand look what happened. They were indeed wrong and made me waste money. I tried to endure it for a couple years since I usually only go once a year, but I had had enough, I was so disappointed that I had to switch practices after giving them my business for 15-20 years. My family as well had stopped going to them due to the front desk staff and how awful they were. We all live in different places, and we all made that decision separately from eachother. And that says something. It's quite a shame that it has caused them to lose such business. I wish them luck, but they need a reorganization. read more

So far they have taken care of my entire family pretty well. We have been coming here for about 3 years now. They even fixed a pair of glasses that we bought somewhere else until our new pair came in. The front desk is nice. read more

I've been a patient of Dr. Vu for more than twenty years. During this time, Dr. Vu and staff provided comprehensive exams and detailed explanations. Highly recommend Eye Wellness Optometry. read more

This wonderful team of eyecare professionals was recommended to me a decade ago, and I've been with Dr. Do and Dr. Vu ever since. They have established a professional practice with up-to-date technology that includes personal attention for each patient. My husband and I have very different vision concerns and they have helped us both before and throughout the pandemic years. The location is near a landmark Fountain Valley intersection (Brookhurst/Ellis) and parking is ample and convenient in their lot. Call or go online to book an appointment. The Eye Wellness Optometry team will be happy to assist. Either Dr. Do or Dr. Vu will be a perfect choice. read more

I haven't been to an optometrist since middle school but recently got VSP insurance through my organization. Thought my vision was pretty good so never really needed to get it checked out until the past couple years where I've noticed it's been hard focusing on text on the computer screen during work - so booked an appointment here to finally see what's going on. Dr. Vu was absolutely delightful! He was really friendly and made me feel comfortable as a patient (have healthcare anxiety). He explained everything in a way I could understand and answered all of the questions I had. Ended up getting glasses which was what I wanted. My vision is pretty good to get by most of the time but for those times I just want to see clearly I can put them on. Amanda (one of the front office peeps) was super awesome with scheduling the appointment and helping me pick out frames. She was very patient with me going through two dozen different frames haha. Overall had a great experience here and looking forward to come back next time! read more

Walked in because I ama VSP memeber on a Sat afternoon. Two girls at the front. One asked if I had appt. I said no because I just wanted to look at glasses as I already had an appt. This girl totally gave off a snobby bitchy vibe like u dont belong here. Like my money wasnt good enough because I didnt get my prescription here. Anyways, the other girl was nice, but it felt like a pushy sell. I will go else where with my business. read more

Doctor Vu is an excellent doctor. I had an I emergency and he was able to get me in immediately after understanding the nature of my problem. In addition to that hes so patient kind understanding and really gives you great advice for continued great eye care. read more

I have seen Dr. Vu for years now. I have preferred to under-correct my prescription due to a history of my glasses being uncomfortable--something about vision being too clear and headaches from wearing them too long. He has always worked with me through what is best for my vision. He is very thorough in explaining everything so his patients understand just what the tests are and what we are looking at for eye health. You can tell he is sincere in his recommendations. The office team never disappoints me--even when there are new additions to the staff. Everyone here is polite and professional. My only complaint would be the selection of eyewear--in all these years, I have yet to find a pair from the office that I liked or is suited for my face. Wish there were more selections or selections suited for low nose bridges. This was also my first year paying fully out of pocket, so a little shocked at how expensive eye exams could cost. But with the amount of care the doctor and staff put into the services, I suppose it's ok! read more

Dr. Tony Vu is amazing! He took his time listening to my concerns and was so thorough, using the latest technology. Turns out my pain was a scratched cornea. Dr. Tony Vu has also been taking care monitoring my husbands eyes for glaucoma (runs in his family). The staff are so friendly, welcoming, professional and knowledgeable. You won't ever feel under pressure to buy anything. Once you visit Eye Wellness Optometry, you will never go anywhere else. We have been patients since 2016. read more

Friendly staff and very helpful. Also courteous whenever I call in to the office to make an appointment or ask about the status of my glasses that I have ordered. Always willing to help w/ any of my needs. Dr. Do has been my optometrist for a few years now. In fact, she sees almost my entire family! She explains things in a very understandable way and encourages me to ask any questions about the tests performed during my yearly check-up visits. I highly recommend this office! read more

this has been the worst experience I have ever had when getting glasses first off it took 7 weeks to get my glasses the first time, I received my glasses and as soon as I put them on I knew they were not a good prescription and told the person fitting them and received an attitude as if I was the problem I explained that is was a coke bottle effect and the bifocal line was way too low and was told that's where I requested the line to be ok!!! wore them for a week and made a new appointment dropped off my glasses now going on three weeks called and asked for the status of my glasses was told there were out for rework called back over a week later then was told they never sent them out because I needed to see the doctor again I was never informed of this finally seen the doctor again he gave me some nonsense the lenses where to big he redone my prescription sent them out finally received them same lenses and frames and they worked bottom line it took almost eight weeks and felt as if I was using medical I was not being treated well PRETTY PISSED OFF !!! read more

I really miss Dr. Koyama. He was fabulous, and did whatever it took to fix things, without wanting to continue charging you, his patient. Today was so frustrating. Dr. Do has had trouble with my progressive prescription. I understand that sometimes it can be challenging. Today, I was made to feel like I was a problem and an inconvenience, even though this is their specialty. Their optician was very unkind as well. You want me to pay extra, when it's your mistake? It was just unbelievable. I've never left an eye appointment in tears like I did today. read more

I drive from Irvine because of their outstanding service and selection of glasses. I highly recommend this office.

Dr. Do was my first optometrist back when I first needed glasses and she was working at LensCrafters in Tustin, a 5 min drive from my house. She made the experience easy and was so helpful and patient and explained everything to me even with all my questions. When she moved to Fountain Valley at Eye Wellness Optometry, it was an easy decision to move/stay with her even though now it is a 30 min commute to that office. She is that good!!! The technicians and office staff are pleasant as well. read more

I had been seeing Dr. Koyama since I was in my early twenties. He definitely earned his retirement. My first appointment since his leaving was Friday with Dr. Do. It was wonderful. My daughter also had an appointment and commented on how happy she was with her experience as well. I highly recommend putting your eye care needs in their competent and caring hands. read more