Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

I haven't had my eye check in longer than I care to mention. I was up front about this…read more From the moment I walked in here, I felt very taken care of! Their paperwork explained very thoroughly what to expect during my visit, what my insurance would, and would not cover, and what other diagnostic test they offer to better know the health of my eyes. There was a lot of up and down sitting, and going from room to room, but it was all kind of necessary. I didn't feel "cattle herded" though. Dr. Tran was so personal, professional, and pleasant! She made the testing seem so effortless, talking with me in between the exams she was performing. Compared to other eye exams I have went to in the past, this place stands out for impeccable customer service they offer. Will recommend to anyone I get the chance to

Had my annual exam with Dr. Alex Marshal yesterday, and again, was very happy with the service. He…read moreexplains what changes are going on with my eyes, and reassured me that there were no concerns that he found after doing the many checks needed. I moved from that area over 5 years ago, and there is another Pearl vision closer, but I am happy going out of my way to see Dr. Marshal and the friendly staff on Lincoln Avenue.

Dr. Alex Marshal is absolutely knowalagable in his business. I've been wearing glasses for 20+…read moreyears and contacts for 18+ years, so got to see many eye doctors over the years. The last 12 years I have been Only coming in to see Dr. Alex Marshal for his expertise. My contacts are always matched perfect before I leave. Big line of glasses for all and lenses installed on site. Friendly ladies, Willie and May, always confirm my appointment, as at times we all forget and call for follow-ups. I drive 45 minutes as this place is everything you need for your eye care! Thank you all!

Dr. Hapner is truly outstanding. He is exceptionally knowledgeable, professional, and genuinely…read morecaring. His expertise made a meaningful difference for my family. My mother was experiencing an eye infection, and he addressed it promptly and effectively--she felt relief right away. He also got both of my parents' eye prescriptions correct on the very first visit, which they greatly appreciated. They were extremely happy with their care. I would also like to commend the front desk staff for being so accommodating and helpful in arranging a quick appointment, especially since my parents were visiting from out of town. Thank you to Dr. Hapner and the entire team for such excellent care and support.

Been coming to this place for a few years. They seem to be very busy especially in the weekends. If…read moreyou have an appointment expect to be seen an hour or more after your set time. This beats having an appointment. On another note, I came to pick up my contacts and the lady tells me it's going to be a while! I get it they are busy but how difficult is to ask for my name look for the box of contacts and just hand them to me? instead she tells me to have a sit and it's going to be a while. Not really get why she will have me waiting to deliver one box of contacts. Not cool

Fair, honest, and thorough. Those are the words I'd use to describe Dr. Chikaraishi…read more Let's be honest, most medical professions have become assembly line operations. You're in, you get sped through a set of procedures, and you're sent on your way. Not here. This guy gave me one of the most thorough eye exams ever, and really "dialed" in my prescription. I'd recommend him to anyone.

I saw Dr. Mark for the first time today. He was so nice and took plenty of time, the process didn't…read morefeel rushed or like you're a station on an assembly line. He took time to explain everything and he listened. He's very approachable, professional and did a thorough exam. The office is simple, clean and comfortable. The staff is super nice and helpful with insurance questions or selecting a pair of glasses. An all around good experience!

I recently had new eyeglass prescriptions done form Pearle Vision…read more Alvi(store manager) assisted me, and while we had adjustments madw with the precription, it all was corrected. Alvi was a great help! Their customer service is very good. Grace L Virgilio

Gabriel and Elvi are fantastic. They were so accommodating and helped me find amazing prescription…read moreglasses. They are very knowledgeable and take time to make sure you are happy. I also purchased Ray Ban sun glasses that are sharp. They have all different type of frames to choose from as well. I highly recommend going to Pearl Vision in Skokie! Sam R

Individualized, excellent care from an independent provider rather than a chain. I have a…read morechallenging refraction, and the lenses I got from New Vision are the best I've had in years. I'm thrilled to be able to see well again, and I felt listened to and cared for throughout the process. Highly recommend.

I can't recommend Pat and Tammy here. They are kind, experienced, and caring. You'll receive…read moreexcellent service from people that really know what they're doing. A very good local gem of an eye clinic that I highly recommend you check out.

Dr. Askar is phenomenal! He's so smart and explains everything so well. He takes his time and…read moreanswers any questions you might have. I always went to the basic pearl vision but I'll never go back now that I found his practice. I feel heard and seen with my concerns. 20/10.. can't recommend him enough!!

Been going here forever love the new doctor ver easy to work with and lots of knowledge for…read morechoosing glasses and contacts

I came in today for another exam and got fitted for a spare pair of glasses. Dr. Fostiak was so…read morevery kind and made me feel comfortable during the exam. We chatted about eye conditions as we grow older, and why Costco is always busy and chaotic. This is the location they moved to from Lincolnwood Town Center. They offer a wide range of selections. The store was clean and organized, and the staff was friendly and helpful. Indoor parking is available, which is a plus.

They screwed up my contact order numerous times. Twice they failed to call or inform me when they…read morearrived. Falsely claiming they did call me, but I showed them my call and text history..not ... they ordered my contacts wrong two times so between my initial exam and getting my order after their screw ups I made over 7 trips. Here's an idea, if after two weeks you don't hear from a client awaiting contacts..try again. Wasted times. It's awful non service. They don't care at all. The optometrists who did a good exam even came out to try to apologize but it was too little too late.

It was due to the excellent reviews here that I went to Skokie Optical, not realizing that when…read moreRosen took it over it lost all the aspects that made it such a fantastic optical place. They only take appointments here on Mondays, and the lab is no longer being used. We booked our appointments 2 weeks out, only to have someone call us a week before the appointment in August to reschedule to a week later. When we got there, we were warmly welcomed and the optometrist did a decent job. We had decent optical insurance. I used to work in the optical industry many years ago, and I found Rosen's model remarkably similar in its predatory nature. Rather than point us to the frames and lenses that would receive the most coverage through our insurance, the optician pointed us to the most expensive lenses our personal money could buy. We bought 1 pair of single vision lenses and 1 pair of progressives through the insurance, plus 1 pair of single vision lenses out of pocket. After the insurance was applied, the out of pocket for the insurance-paid glasses and those I purchased out of pocket were nearly identical--upwards of $300 each. Tack on another $600 out of pocket for the progressives after insurance was applied and the glasses were $1200+. When I asked the optician to convert the lenses over to what was covered, she argued that the total amount we'd save was a mere $40, which was disingenuous at best because that was the difference in out of pocket cost, per lens, but my insurance covered a higher proportion of the insured lenses than the specialty ones. When I asked what was remarkably better about the upgraded lenses, the optician said "you can see better out of them" with absolutely no further explanation about how, qualitatively, they improved vision. The bonus was when the single vision glasses took over 3 weeks to arrive. When I called to ask about them, they said this was standard timing for all glasses throughout the industry, which I know is false because even 20 years ago with an external lab glasses were delivered within a week unless they were really specialized, like glass trifocals. The progressives took 6 weeks apparently because the first make didn't pass inspection. We will not be back to Rosen and resume our search for an ethical optical place for next year. What a racket.

They handled everything and have a doctor onsite. They have an on-site lab, which is getting very…read morerare these days. I had contacts the same day of my exam and glasses within a couple of days. Eddy and his wife are very friendly make you feel welcome. I couldn't be happier with my new glasses.