my first visit to Eye Joa this morning was very positive. And although they didn't cover my…read moreinsurance, I was so impressed with their professionalism and how lovely Sarah at the counter and Dr . Sarah who examined my eyes took care of me, I decided to pay out of pocket. They made me feel so special and made sure my new lenses would be razor sharp even though I bought my frames elsewhere. I felt compelled to write this because I experienced something special.

Impeccable service and a wide range of frames to choose from. They shape your lenses in house and…read moreare very precise. The only place that has gotten it right the first time and I've worn glasses since I was a teenager. Highly recommend.

The optometrist is horrible - I don't remember his name but he is of short stature with brown…read morehair/eyes. He spent less than 2 minutes examining my eyes and didn't seem to care of my concerns of managing my severe myopia. He also kept looking at his computer to monitor football games scoring which is unnerving for me as his patient. My glasses took forever to come as they blamed my insurance for delaying the manufacturing of the lenses but I was not able to get into contact with my insurance nor were they so that was frustrating. The glasses then came with more than a month delay and the lenses were coke bottle lenses though I paid extra for high index. The staff there tried to blame it on the frames which is odd to me as I've had frames of similar design and the lenses were never as thick as the one they made. A second order of glasses was made with a delay AGAIN and the lenses still came out the same. I then decided do order contact lenses instead and they were nice to offer extra lenses to apologize for the past delays and mistakes so three stars for them. If I could rate the optometrist himself, I would give him a 0. Your eyes are important. Find an optometrist who thinks the same

The owner was so nice to us. After explaining our budget, she walked us through how to pick up a…read morenew frame within it. She is actually trying to help us as much as possible. I can see it. My husband broke his glasses so we requested to get a new one at the same day. She did make it. In addition. I like their doctor. He is very nice and careful to new patients. He explained a lot to us when my husband wore a new pair. He even checked if it is too tight for my husband 's head. This is the most wonderful experience we ever had with eye wear stores. We will definitely go to it next year.

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!

I've been going to Briggs for the last 7 years. They are super friendly, prompt and have a great…read moreselection of frames. One of the biggest things I'd say is their philosophy of eyecare first. My wife had a pair of glasses from an optician in another city. After examining her, Dr. Brice told her that she no longer needed glasses. Most opticians would keep her in glasses to sell her a new pair of frames - not Dr. Brice and Briggs. Great folks to work with!

The doctors are great and the staff is generally courteous. The offices are nice…read more However, if you are trying to make glasses or sunglasses that are perhaps not the most straightforward - like aviators with a high base curve, their lab seems to struggle with craftsmanship in making them. I have use these same frames (I have a couple) to make lenses with almost the same prescription with other offices and the results have been great. The sunglasses I received from this office had a noticeable "fishbowl" effect. My other pair with the same exact frames and almost the same prescription were cut and produced very nicely with no problems. What actually bothered me was the response when I raised this concern. They repeatedly said this is due to my prescription and the curve of my frames even as I showed them the much better crafted lenses in my other identical frame - demonstrating it was possible to produce lenses for this frame without the problems that it had. When I asked if they could ask the lab to produce quality similar to the pair I had they basically said no. In other offices, without my even having to make that request, the staff told me they noticed the curve of the lenses and that they would personally call the lab and direct them to ensure the lenses were produced without the fishbowl effect and fitting the curvature of the frames well. Briggs needs to hold its lab to higher standards and to offer that level of advocacy for its customers - it's pretty basic for opticians to do that as they work with their eyeglass labs. Unfortunately that type of response means I will have to switch back to the office I used to go to even though it is in Roswell, 30 minutes away. At least I will get better crafted eyeglasses.

This location is great!…read more I generally like MyEyeDr because they have one integrated system so no matter what location you go to, they can see your past history. Each doctor I've seen has been great. I don't know how someone could be a "bad" eye doctor LOL. The differentiating factor is the front desk staff. They are really strict about being late, and the cutoff is usually 15 minutes. Last year at another nearby location, I even called in advance and because I was 16 minutes late, they said I had to reschedule. And there was no other appointment for weeks. This year I was late as well. However, this location was so nice. They looked at the schedule, and asked the doctor if he could try to squeeze me in. Of course they advised that I would have to sit and wait 30-45 minutes if I wanted to take the chance. I had time so I didn't mind. In the meantime, I looked for new frames. If y'all wear glasses- you know this process can take a long time. About 30 minutes later the doctor was able to see me. I got my exam, and my new prescription. Since I couldn't find new frames I liked that were in my price range, I just opted to get new lenses for my existing frames. They had a great selection in a variety of price ranges- I just happened to like all the ones that were ridiculous haha. When I went back to get my glasses, they were still super helpful and friendly. I called and no on answered (probably busy on another line) and they even called me back! I have never had such excellent service at a MyEyeDr location before.

Not very happy with the service I received today. I received a text that the reading glasses I…read morepicked up were ready. So i went during my lunch period to grab them. At the front desk, they asked me to put them on and everything was blurry at about a distance of 1 foot from my face. Additionally, I tried looking at my phone and it looked distorted in my hand, like it was bending. While waiting the 2 weeks to pick up the glasses I tried a pair of over the counter readers with the same script and had no issues. The only reason I went with these was because the Dr told me it accounted for an astigmatism. I let them know that I was unable to see properly and they took the glasses back to check. When the lady came back, she said, the prescription is what the Dr prescribed. I explained the issues with them and she seemed to blow me off. She said that I would have to be retested. I explained that I can only do appointments on the weekend due to the lack of timing requesting time off as this is not considered an emergency situation. Unfortunately the soonest appointment is April 20th. She scheduled me and said nothing. There was awkwardness at the counter and I asked, did you schedule me. She said yes. So I guess I was done since she said nothing and I left. It was a level of rudeness that I have rarely seen in a customer service oriented business. At no time did they express any concern or care that this mistake is quite inconvenient. They weren't pleasant, apologetic or sympathetic. Mistakes with orders happen, what upset me was the lack of customer service by the front desk staff. They truly deserve to be sacked. In fact, I spoke to the gentleman who helped me order them, who no longer works there and he mentioned that my experience isn't uncommon with the front desk staff. In fact he said the two woman at the front desk were part of the reason he left the company. I will try to resolve the issue with this company but ultimately, I have very little faith. If I have too, I will take the frames and go elsewhere and end up paying out of pocket for a new exam and lenses. I will update this post based on the resolution. UPDATE: I went today to pick up the pair of glasses to give it a few days of letting my eyes adjust to see if they work out. I checked google and yelp to see what time they were open. I get here and they are closed and it's, "by appointment only". Yelp even stated that the hours were updated a month ago. This place is absolutely garbage. It needs new management or shut down. The last 6 months of reviews are horrendous. They can't get their hours correct online and their front desk staff are like the mean girls club. Once I pick up the glasses I'm done. I will encourage everyone I know never to give this company business.

This is a very busy practice - always has been - and Dr Johnson and the staff are very capable of…read morehandling that volume - in fact, I do not recall ever having an appointment that was late - 01/14/2025, was no exception - i was seen for initial tests very quickly and on time - then i was sent back to the waiting room where i did sit for a bit longer than usual - and when in the exam room with Dr Johnson, we were interrupted on x3 separate occasions by the staff (again, highly unusual) HERE IS WHAT HAPPENED - there was an elderly patient who was in the middle of a potential medical emergency that Dr Johnson had discovered during the patient's visit - and Dr Johnson and the staff were doing whatever was needed to get the patient the treatment they needed - and the patient was not cooperating (due to costs i think) - so while they were trying to see me for my routine annual eye exam, they were serving the needs of a patient who was at risk and really did not understand it - and here is what was amazing to me - not only did they get the patient the care they needed, but they completed my exam, including ALL of the tests, and stayed until my visit with the optician (Aquiel - who is a whole other level of amazing on her own!) was complete - see, this was now after regular business hours - Dr Johnson and the staff continued to offer apologies for "my inconvenience" - which really was not much - this is a people centric practice (and they have updated their lineup of high end frames) - i highly recommend!

X I use to attend…read moreOptometry school in the early 90's so I know the importance of good vision. Dr Johnson is a very experienced optometrist and has a very nice bed side manor to examine your eyes. He incorporates high tech in the examination that eliminates the need for dilation but you can still get that if you prefer. Anyway. the whole process from paperwork,exam, etc. to picking out your frames is efficient and professional from the staff. Also, there is a wide selection of frames at different prices. I advise making an appointment ahead to save on wait time. I recommend Gwinnett Eye Clinic for eye exams in Gwinnett.

I just gotten a brand-new glass for myself but needed a little adjustment. I thought all new…read moreglasses needed a little adjustment. Their response was my face is not even so we can't do anything. These people are ignorant or just lazy. They think I'm stupid. Go to the one off Peachtree Industrial Blvd. They took care of me. I'm not going to this location ever again.

I've had nothing but positive experiences at Bethel. Great service, efficient appointments, and…read moregreat selection of frames. Bethel makes going to the eye doctor a pleasant experience!

Amazing customer service from Scott! He was extremely helpful and patient while I was selecting my…read moreframes.

faith was absolutely fantastic! friendly and explained everything perfectly for me. it was my first…read moretime visiting this eye doctor and i everything went so smooth! definitely will be back.

They refused to sign the Georgia State form required for an online renewal of my drivers license…read morebecause the exam was "too long ago" (6 months ago). The form has the exam date on it which is current and well within the state requirement. There is no reason to do this other than to get me to pay for another test. It's an absurd denial.

I came in on a Friday afternoon and received wonderful service from Rob…read more I was in and out in 15 minutes. Thank you!!!

I can't say enough about Dr. Mark Gottlieb I started seeing him almost 30 years ago after going to…read morea large well known heavily advertised Optical Eye Dr Chain. Yes I got my glasses the same day but even after being reexamined by them I wasn't happy with my vision! I found Dr Mark Gottlieb by luck! I say luck because I just happened to go into his old office and told them what happened. They had a cancelation and I was able to get right in! The first major change I noticed was Dr. Gottlieb spent at least 4-5 times as much time examining me as the other big co Dr. Did The real difference was my prescription change and my vision improvement Wow! ( Happy Dance) Since then I have sent lits of friends and coworkers! The best example of why you should try Dr Mark A. Gottlieb, I referred a Coworker & friend Don E. He also noticed a big change and has since moved to Pensacola Florida But he still travels 6 + hours to still see Dr Mark A. Gottlieb because he has had no luck in finding the quality of Dr and the care and effort he puts into his patients. One last note I heard a patient that was here that had seen other Eye Doctors and the emergency room about an issue they were having Dr Gottlieb quickly diagnosed the problem that needed to be urgently addressed! Bottom line try him!

I love the folks at Clarkson but the initial paperwork in order to be seen is onerous at best. I…read moreunderstand corporate CYA but needing to know my urinary functions to examine my eyes is beyond belief as well as some of the other superfluous questions. a total waste of my time and your valuables employees time. This would be a five star review except for the time wasted filling out BS paperwork for reasons unknown. And forget attempting to contact corporate, no one picks up the phone. My best to all the folks at Clarkson, which was much better when it was a private entity, walk in, see the doc, pay on your way out, kiss (keep it simple stupid) theory in practice.