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Beavercreek, OH

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Eye-Mart

2.2 (10 reviews)
Ultra High-EndEyewear & Opticians
Closed • Closed

Services - Eye-Mart

Eyewear fitting

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6 years ago

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13 years ago

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12 years ago

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11 years ago

The nachos and cheese was horrible and the ambience was weird. I would not recommend.

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10 years ago

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Stanton Optical - Store Interior at Stanton Optical store in Beavercreek, OH 45431

Stanton Optical

1.7(78 reviews)
0.6 mi
•$$

Where do I start? My frames broke after about 15 months of very light use. So I called the Stanton…read morephone number, which goes to a call center of reps that sound like English is their 2nd language. They had a hard time understanding my issue. Then, every time they tried to transfer me to my local store (in Beavercreek OH) the call would roll to voicemail. After two days of this, and two days of them telling me they've requested someone from the store call me, I was able to get the to give me the store's direct number. I called the store directly around 20 times in two days and was never ever to get someone to pick up. Here's where it really gets good. I finally give up and drive to the store (about 30 miles) just to see if they still carry my frame and how long the warranty lasts. They carry the frame, but the warranty is only for 12 months. After stating my disappointment I'm their service the manager did honor my warranty. That is the ONLY reason I didn't give one star. So, after finding out they had the frames I then had to come back the next day to get my lenses put in the new frames and the glasses fitted to my face. A nice woman started the fitting, then passed my off to a rude man. I would start explaining how I the fit was off, then he'd cut me off and say "yeah, I see what they need... just give them to me". Then he handed me off to a 3rd person. This older man made several comments about how I had a "crooked face" as he made adjustments. To top things off, I check out the phone problem I called their direct line while I was standing near one. The ringers on all of the phones were OFF. A light blinks, then it eventually rolls to the call center. Their voicemail light was also lit with who know how many messages. All in all, I recommend you avoid this place like the plague. The cost savings isn't worth the trouble.

So, let's begin by getting this out of the way. my insurance is through Blue Vision (Eye Med)…read morewhich has fairly restrictive limits and can be less than useful at times, but it's definitely a major provider, right? Right...but it makes it more difficult to be profitable running a shit show, so some don't accept it. Stanton Optical in Beavercreek definitely qualifies as a shit show. First impression when walking in, it felt dirty...the carpet, some of the glasses on the displays were out of place, and there were no other customers in there, what's the excuse for that besides lazy employees? And then we finalized the paperwork on the insurance and they told me they don't accept it, so I inquire why? The answer I received and the manner in which it was delivered was off, and then another person started chiming in with half cocked input that was not required, which was a hard stop. Do not talk down to people like we don't understand how these things work, that's the not issue at hand, is it? This is definitely a business whose model Is predicated on subpar service, operates on bait and switch (read the complaints) and caters to a very specific clientele. Avoid, their low review rating is still too high.

Photos
Stanton Optical - Store Interior at Stanton Optical store in Beavercreek, OH 45431

Store Interior at Stanton Optical store in Beavercreek, OH 45431

Stanton Optical - Store Interior at Stanton Optical store in Beavercreek, OH 45431

Store Interior at Stanton Optical store in Beavercreek, OH 45431

Stanton Optical - Store Interior at Stanton Optical store in Beavercreek, OH 45431

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Store Interior at Stanton Optical store in Beavercreek, OH 45431

LensCrafters

LensCrafters

3.1(28 reviews)
0.3 mi
•$$$$

Found out I had glaucoma last August 2023 and laser eye surgery. My private optometrist office…read moresaid my insurance wouldn't pay for another pair of glasses even though I was not seeing clearly on the computer at my job. I decided to pay out of pocket and go to LensCrafters. Haven't been to a LensCrafters since I was in High school. A coworker told me to go to Stanton Optical but they were only rated a 1.5! You do get what you pay for! Went to LensCrafters in Fairfield Commons Mall due to the reviews! Was met at the door and person that assisted me was very polite, knowledgeable and looked up my insurance. My insurance paid half which is better than nothing and the process was so easy and no hassle. Got my glasses in one week and again was greeted at the door and assisted to try on my new glasses. Have had them a few days and absolutely love them! I can finally see clearly and got all the transition, bifocals, blue'ing and scratch protection. No hassle and great service! They have a new customer for life!

Went to beavercreek oh store to select a pair of glasses and take care of insurance and stuff for a…read moreprice. Went back to store 3 days later for eye exam . Immediately I was told they couldn't find the paperwork, nuthing was saved from the first visit, they (at first) couldn't tell who actually took care of me...bla, bla, bla! Of course the ole bait and switch showed itself for the second time . They pulled the same scam on me last time we did buisness with them. Further, I requested a call from the manager and of course they failed to call...couldn't care less about their customer. Pitiful customer service, will not honor their own proposals. Can't wait to share my experience (again) with the Beavercreek Ohio Lenscrafters. They added roughly 250.00 on the glasses I selected. BEWARE OF THE BAIT AND SWITCH PRICING!!!

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LensCrafters
LensCrafters
LensCrafters

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Visionary Optometry

Visionary Optometry

3.7(6 reviews)
9.9 mi

I brought my old frames to use with new lenses a month after my exam. The optician remembered me…read moreand even remembered what style of frames I was looking for! She had found an appropriate style for me, so I ended up purchasing them instead. I have always been happy with this office, and that shows really nice customer service.

I purchased glasses here several years ago at the time everything was fine except for a few missed…read morecalls which I understand... then several months later I had a problem with the lens, and they took care of it but still had a misunderstanding with communication!! then in January as I was cleaning them, they fell apart? I stopped in to see if they could fix them and of course, they were out of warranty... so they said they were on back order till March, but they would let me know if they came in earlier. I called to see what was happening and she said someone called me in January and I hadn't returned their call, so she said your glasses are here! so, I checked my phone before I got there and they did leave a message and I did return the call that day...When I got there, I wanted to show them my phone messages but they were not interested... So, I asked how much I owed and she said nothing and I was like OK, so I picked up the glasses in a plastic bag, and they were the broken pair... Now I did raise my voice as I think a lot of people would because why would you not call me back after a month of me using old glasses that I told them I had a hard time seeing with ... The lady in the back came out and told me to quiet down or leave but I just wanted to explain my side of the story but was told to LEAVE!! So over a month later and still no new frames... Of course, I will go somewhere and get a new pair, but I think this could have had a different ending If the customer (me) could have had a chance to tell his side of the story... Bruce

Eye-Mart - opticians - Updated November 2026

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