Great experience. From check-in through ordering glasses, everything went smoothly and everything…read morewas explained thoroughly. Received glasses in 10 days. Very pleased with my experience.

I stopped in to have a pair of glasses repaired. The associate was friendly and professional. He…read moretried to solder the glasses but it didn't work.the lobby was clean, spacious and had a great selection of magazines laid out on a coffee table.I would reccomed them to folks in Springfield.

I don't blame Eye-Mart for this, but I broke two pairs of prescription glasses during the pandemic…read moreshutdown and Eye-Mart was, of course, closed. Apparently liquor stores were considered "essential" businesses, whereas vision centers were not. I drove around for over a month wearing readers I bought from Krogers. Not good. When they reopened, for some reason they couldn't see me and I could barely see them (haha) so I booked an appointment for June 27 (almost a full month later). Meanwhile, I still couldn't see, so I requested a copy of my scrip from Eye-Mart and ordered a pair online from Warby Parker. Note to self: Never order from Warby Parker again. Their glasses are way too pricey and they leave it up to you to file a claim with your vision plan. Not good. Zenni, on the other hand, is dirt cheap, but I found that out too late. Eye-Mart loves VSP. Tell them that you have it and they'll shine your shoes and give you champagne and hors d'oeuvres while you wait. Just kidding, but not by much. There's a new eye exam in the pre-screen that is absolutely worth it. Shortly afterwards, I was seen by a doctor for the full vision exam. No complaints at all there. My scrip was over 2 years expired, so it was time. Figured I'd buy a pair while I was there, even though I didn't really have to. I forget what the frames cost, but by the time they loaded up (upsold) the lenses, the glasses tallied up to close to $600. Thanks to my vision plan, my out-of-pocket was only $101. But get this -- the other day I went to Zenni online and I got a pair with magnetic clip-on sunshades for $119. No vision plan, no nothing. And then I bought another pair the next day that was according to my prescription for only $63. Again, no claim to my vision plan. I will continue to go to Eye-Mart for my vision exams, but I don't think I'll buy glasses from them anymore.

Long wait times even when you have an appointment.I have waited an hour past my appointment time…read more They have really gone down hill since taken over.

Welcoming atmosphere, clean and friendly caring staff…read more Everyone was super kind, greeting upon entry, screenings, exam with doctor and choosing frames and talking about contacts. Way to bring back customer service CEC!!!

Let me start with Kendall. She was the one who set me up in my exam room. She was so friendly,…read moreprofessional and just down right relatable. This establishment is incredibly lucky to have this young lady. I've never felt so comfortable in my eye doctor's office, until now. I will definitely be coming back because the staff here is so friendly. My last eye doctor did not treat me with the respect Comprehensive Eye Care's staff did. I felt heard, understood and respected. This is so rare. Dr. Derksen is the best eye doctor I've ever encountered. She explained things to me so I could understand what's going on with my sight. I can't give enough praise to this office. From the check in process to the check out process, everyone you encounter here greats you with a warm welcome. I'm incredibly impressed with how amazing this office is!

Very professional and takes time with you and very kind. Excellent place for items and more.read more

From the owner: We specialize in full-service, personalized eyecare for patients of all ages. Our doctors and…read moreoptometric professionals have the technical knowledge and expertise to cater to your eye care needs. We offer comprehensive eye exams, diagnosis, and treatment of eye diseases, dry eye treatment, LASIK co-management, designer eyeglasses, sunglasses, contact lenses, and contact lens fitting.