Had an appointment at 2:00 and the doors were locked. The receptionist pulled up and let me in 10…read moreminutes late. I think the receptionist is also the eye doctor. Had to wear rubber gloves and a mask. Office was dirty and had no air conditioning. This place is very unprofessional and something is not right seemed really shady.

Dr. Sung Or has been treating me for glaucoma, and macular degeneration for over a year. The…read moreoffice is small, but the service is very friendly and personal. I have had 4 visits and he recently explained in detail all aspects of cataract surgery, highlighting the benefits and the options available. His receptionist is also very friendly, helpful and concerned with the patients.

The staff is polite and kind, and Dr. Shell is pleasant and thorough. My mother went here when she…read morehad problems after her cataract surgery and he assisted her through the issues. She's got glaucoma now and he shows us the different scans and how they have been changing. They are simply an old-school, patient-first medical practice.

Always excellent service from everyone!!!!! Thank you so much! I have very complex eye diseases…read moreand trust Dr. Zeser!!

Was so disappointed with this local business. I went in and had insurance to use, had the brand in…read moremind, the girl in charge of glass fittings refused any service (clearly they weren't making enough$). I went to another local eye business, they gladly helped me get the exact pair I wanted. Now I will be forever loyal. I did not see the Dr. but feel he should know.

Buyer Beware. I highly recommend NOT using America's Best. First Eyeglasses: Screws kept coming…read moreloose and eventually frame broke. Second Eyeglasses: Not the same prescription, I have problem wearing. Third Eyeglasses: I bought frames to put the the first eyeglass lenses in and whoever did the work put a screw in that was totally different in style and color from the other screws. It wouldn't tighten down. It was not stripped, it was the wrong size. I will never go back to America's Best.

I really needed new glasses after not having a good pair for a while after getting out of the…read morehospital for a rare condition. I made an appointment at Americas Best in Springfield, and this was the best experience I have ever. The store was clean, well kept, and everyone was super nice. Roberta and Tammy were so kind with helping me, and accommodated me with my wheelchair. The Optometrist was also great. He doubled checked my vision, and made sure my eye were healthy. He was very thorough, but also quick! There was a pair of glasses I wanted that I had bought years ago, and Roberta called a store in Arizona to get me the last pair in the country! She went above and beyond for me. Tammy could relate to what to what I was going through, and treated me like family. Thank you all for being so kind, and understanding my situation. It means so much to me.

Very knowledgeable, very caring doctor. Doctor Or is very thorough in his preparation,…read moremeasurements, surgery done worry free and making sure your eyes are the best possible. The doctors staff at the office also is very attentive and helpful working together to help its patients. Just a great experience here.

Dr David Or DO was extremely helpful to myself and my family. Staff is very friendly and…read morepleasant...they also stayed late to help me at times when I had difficulty getting to the office. It was greatly appreciated.

I would rate them a 10 if I could. Love my Dr., Love staff and selection of glasses . I've…read more been coming there for 25 years and it's always a pleasure to see everyone.

The staff and doctors here are wonderful. They take their time, answer your questions, and treat…read moreyou as a member of the family.

Very helpful and knowledgeable. I would highly recommend. The doctor found a problem during one…read morevisit and quickly referred me to a specialist .

I don't wear prescription glasses, but I bought a pair of non-prescription sunglasses that I love…read morefrom this business. I often have trouble finding frames that fit my face, but this practice carries an excellent selection of attractive, stylish, out-of-the-ordinary sunglasses. They have a larger selection of frames for regular glasses that are equally stylish and attractive: the selection is varied enough so that whatever the shape of your face, you should be able to find options that look great. These are not your ordinary optometrist's office frames, but rather a carefully curated selection of cool frames that will keep me coming back to see what's new. I haven't yet had an appointment with Dr. Eckhart for an eye exam, but I am told that she is pleasant, thorough, careful and doesn't skimp on time with her patients. Highly recommended!

Not a fan of the employee (manager?) of this store. Prescription seems to be correct. after having…read morethe glasses fitted when they were first picked up, I have been back to the store 3 times for additional adjustments. The manager barely listens to what I say, makes an adjustment then hands them right back as if I'm wasting his time. other technicians have physically checked the glasses while I'm wearing them to spot areas that may need adjustment. He was also no help when I was choosing new frames. I have already spent my insurance benefit for this year. I will definitely go somewhere else next year. In the meantime, I'll find YouTube videos and adjust them myself

The customer service was wonderful at this Pearl Vision location from all 3 people I interacted…read morewith. Starting with the receptionist (Brittany), continuing with the doctor (Katie Barnes), and the manager (Steven Lovell). They were all professional, friendly, and extremely helpful. I can honestly this is the first time an eye exam and purchasing glasses has been an enjoyable visit. And I loved the glasses they helped me pick out and the prescription was spot on, I can see!