I had never been to this office before; I usually go to their co-office in Dayton. I'm glad I went…read more The receptionist was friendly. (Sorry, I forgot her name) The pre-tester person, a man, was friendly, personable, explained the tests to me and understood my feelings about being claustrophobic in the room. He left the door open and moved the eye equipment out from away from me while I waited for the doctor. (Sorry, I forgot his name). Dr. Jones was flexible and understanding about the claustrophobia and let me have the door slightly open for my comfort. She was patient and thorough. She explained everything to me and answered my questions. The optician who I worked with to check me out, Gwen,...she was very friendly and just overall positive. I walked in a little nervous since I had never been there. Thanks to everyone for making my first visit pleasant.

They called me a week before an appointment to cancel. The appointment had been scheduled for 6…read moremonths. The stated reason was that they do not accept that insurance. I asked why I wasn't told this 6 months ago when we scheduled the appointment. All they could say is that the call center should have done that. I could have scheduled an appointment at another optometrist, but now I'll likely have to wait another 6 months to see a different office. Looking at the other reviews, it looks like they do this to a lot of other folks too.

Was so disappointed with this local business. I went in and had insurance to use, had the brand in…read moremind, the girl in charge of glass fittings refused any service (clearly they weren't making enough$). I went to another local eye business, they gladly helped me get the exact pair I wanted. Now I will be forever loyal. I did not see the Dr. but feel he should know.

Always excellent service from everyone!!!!! Thank you so much! I have very complex eye diseases…read moreand trust Dr. Zeser!!

New customer here - wish I'd found this place decades ago!! From the nice and very efficient…read morereceptionist to the magic woman who put drops in my eyes without me noticing it - the entire staff made it a wonderful experience. Dr. Christine was extremely thorough and professional. The best part was picking out frames. She asked what I was looking for and I said honesty. She delivered! Very helpful in finding frames that fit and flattered my face. The whole team there are fantastic. I could not imagine anything better!

They say they offer emergency care, but that's a lie. Don't call here if you're having an eye…read moreemergency because they don't care nor will they see you.

Had an appointment at 2:00 and the doors were locked. The receptionist pulled up and let me in 10…read moreminutes late. I think the receptionist is also the eye doctor. Had to wear rubber gloves and a mask. Office was dirty and had no air conditioning. This place is very unprofessional and something is not right seemed really shady.

Dr. Sung Or has been treating me for glaucoma, and macular degeneration for over a year. The…read moreoffice is small, but the service is very friendly and personal. I have had 4 visits and he recently explained in detail all aspects of cataract surgery, highlighting the benefits and the options available. His receptionist is also very friendly, helpful and concerned with the patients.

I have been going to Nova for 15+ years and have always been very happy with:…read more-Doctors' (White and Montecalvo) knowledge and professionalism -Wait times -Technologies used -Prices (good, maybe not great but paying for quality) One can possibly nitpick little things but they're little things! Highly recommend!

From the time you are checked in for your appointment, to the time you check out, the doctor and…read moresupporting staff are terrific! I love that the exam utilizes current technology, and I was informed on each test.

I have been a patient of Dr. Rose for about 10 years now. She is thorough and gentle with her…read moreexaminations. I wouldn't trust my old peepers to anybody but her. She is a great doctor and a great person. Don't remember how I met her but I'm glad I did.

Everyone wants to know why I drive an hour to see Dr. Knowles. Because he is the best. And those of…read moreyou who know me, know I had severe eye issues several years ago...about six surgeries in a six month period. Why would I entrust my eyes to anyone else? And I could tell he cared about my condition and improving my sight. Besides, with the size of my folder, how could a new Doctor devote the time to read all that and understand my needs? Also, the offices are really nice, and staff is the best. And you never have to wait hours, even if they're working you in. This is my eye doctor for life...or until he retires. Then I will be sad.

Talked into getting the expensive lens replacement, one eye was ok, other not as good. No…read morepersonality, doesn't listen to concerns. Not great aftercare. It's just get as many through the doors as possible as fast as possible! Totally not recommended!! Did not get the results promised!

I dropped in on a weekend to have my glasses adjusted. After a short wait my glasses were…read moresatisfactorily adjusted. Staff was friendly and helpful.

Could not give them zero, they don't deserve a star at all…read more Do not go here! THEY LIE!! They said they could fill out Bureau of Motor vehicles paperwork for eye exam within 24-48 hours. Charged me extra for that paperwork and I am past a week waiting . when I call they give a different excuse No doctor on site... NO Doctor at all. The Doctor that signs eye exam only exists on computer they are not qualified on site. This illegal Filing complaint with Ohio Attorney General and Department of Health BEWARE

staff wonderful knowable patient and informative. Now exam with new technology. I dropped the…read moreresistance and made the appointment. The Technicians using the various diagnostic tools. they flowed helpful answered questions. They gave me clarity regarding different tools and my result. then 1:1 converstions live with Dr. hayes awesome. I was so impressed and not stressed nor made to fell talked down to bc I didn't understan. Respectful. The various equipment used such a breeze. that why I keep going back!!

My fiancée came in here and was charged an extra $60 for a contact lens exam that never happened…read moreand she never asked for. The doctor rudely dismissed her when she brought up concerns over the charge. Super deceptive practices that I have never seen at any other myeyedr location.

Very friendly and helpful staff. As a new patient I was in and out quickly and felt very welcomed…read moreand comfortable.

I have been going here since 2005, so I LOVE Dr Snyder and their staff. However, today was the…read moreFIRST time ever that I was VERY DISAPPOINTED in their selection of women's frames. Most of what they had were plain-Jane, dull gold or silver. VERY FEW (three pair) had any kind of embellishments or bling. They hade a wide selection of those cat-eye styles, which I really dislike & wont wear. I almost didn't buy my frames there and won't the next time. I will take my Rx and go elsewhere. They found a pair in their back room that I lOVED and I got the order made for my new glasses. I hope they see this and get a wider selection ib b/c I dont want to change.