Always excellent service from everyone!!!!! Thank you so much! I have very complex eye diseases…read moreand trust Dr. Zeser!!

Was so disappointed with this local business. I went in and had insurance to use, had the brand in…read moremind, the girl in charge of glass fittings refused any service (clearly they weren't making enough$). I went to another local eye business, they gladly helped me get the exact pair I wanted. Now I will be forever loyal. I did not see the Dr. but feel he should know.

I cannot say enough about the kindness and professionalism of the entire staff. When my glasses…read morearrived the first time, my prescription was filled incorrectly. Gemini Eye Care was willing to give me a 50% refund when I returned, This is how business should be conducted. I am forever grateful and will certainly be returning the next time I need lenses. Kudos to all the folks at GeminiII

Had an excellent experience ! Heather was nice and really helpful! Frames were good quality and…read morewill be back !

Had an appointment at 2:00 and the doors were locked. The receptionist pulled up and let me in 10…read moreminutes late. I think the receptionist is also the eye doctor. Had to wear rubber gloves and a mask. Office was dirty and had no air conditioning. This place is very unprofessional and something is not right seemed really shady.

Dr. Sung Or has been treating me for glaucoma, and macular degeneration for over a year. The…read moreoffice is small, but the service is very friendly and personal. I have had 4 visits and he recently explained in detail all aspects of cataract surgery, highlighting the benefits and the options available. His receptionist is also very friendly, helpful and concerned with the patients.

I brought my old frames to use with new lenses a month after my exam. The optician remembered me…read moreand even remembered what style of frames I was looking for! She had found an appropriate style for me, so I ended up purchasing them instead. I have always been happy with this office, and that shows really nice customer service.

I purchased glasses here several years ago at the time everything was fine except for a few missed…read morecalls which I understand... then several months later I had a problem with the lens, and they took care of it but still had a misunderstanding with communication!! then in January as I was cleaning them, they fell apart? I stopped in to see if they could fix them and of course, they were out of warranty... so they said they were on back order till March, but they would let me know if they came in earlier. I called to see what was happening and she said someone called me in January and I hadn't returned their call, so she said your glasses are here! so, I checked my phone before I got there and they did leave a message and I did return the call that day...When I got there, I wanted to show them my phone messages but they were not interested... So, I asked how much I owed and she said nothing and I was like OK, so I picked up the glasses in a plastic bag, and they were the broken pair... Now I did raise my voice as I think a lot of people would because why would you not call me back after a month of me using old glasses that I told them I had a hard time seeing with ... The lady in the back came out and told me to quiet down or leave but I just wanted to explain my side of the story but was told to LEAVE!! So over a month later and still no new frames... Of course, I will go somewhere and get a new pair, but I think this could have had a different ending If the customer (me) could have had a chance to tell his side of the story... Bruce

Let me start with Kendall. She was the one who set me up in my exam room. She was so friendly,…read moreprofessional and just down right relatable. This establishment is incredibly lucky to have this young lady. I've never felt so comfortable in my eye doctor's office, until now. I will definitely be coming back because the staff here is so friendly. My last eye doctor did not treat me with the respect Comprehensive Eye Care's staff did. I felt heard, understood and respected. This is so rare. Dr. Derksen is the best eye doctor I've ever encountered. She explained things to me so I could understand what's going on with my sight. I can't give enough praise to this office. From the check in process to the check out process, everyone you encounter here greats you with a warm welcome. I'm incredibly impressed with how amazing this office is!

Welcoming atmosphere, clean and friendly caring staff…read more Everyone was super kind, greeting upon entry, screenings, exam with doctor and choosing frames and talking about contacts. Way to bring back customer service CEC!!!

Very helpful and knowledgeable. I would highly recommend. The doctor found a problem during one…read morevisit and quickly referred me to a specialist .

I don't wear prescription glasses, but I bought a pair of non-prescription sunglasses that I love…read morefrom this business. I often have trouble finding frames that fit my face, but this practice carries an excellent selection of attractive, stylish, out-of-the-ordinary sunglasses. They have a larger selection of frames for regular glasses that are equally stylish and attractive: the selection is varied enough so that whatever the shape of your face, you should be able to find options that look great. These are not your ordinary optometrist's office frames, but rather a carefully curated selection of cool frames that will keep me coming back to see what's new. I haven't yet had an appointment with Dr. Eckhart for an eye exam, but I am told that she is pleasant, thorough, careful and doesn't skimp on time with her patients. Highly recommended!

I really needed new glasses after not having a good pair for a while after getting out of the…read morehospital for a rare condition. I made an appointment at Americas Best in Springfield, and this was the best experience I have ever. The store was clean, well kept, and everyone was super nice. Roberta and Tammy were so kind with helping me, and accommodated me with my wheelchair. The Optometrist was also great. He doubled checked my vision, and made sure my eye were healthy. He was very thorough, but also quick! There was a pair of glasses I wanted that I had bought years ago, and Roberta called a store in Arizona to get me the last pair in the country! She went above and beyond for me. Tammy could relate to what to what I was going through, and treated me like family. Thank you all for being so kind, and understanding my situation. It means so much to me.

Buyer Beware. I highly recommend NOT using America's Best. First Eyeglasses: Screws kept coming…read moreloose and eventually frame broke. Second Eyeglasses: Not the same prescription, I have problem wearing. Third Eyeglasses: I bought frames to put the the first eyeglass lenses in and whoever did the work put a screw in that was totally different in style and color from the other screws. It wouldn't tighten down. It was not stripped, it was the wrong size. I will never go back to America's Best.

I stopped in here today because they carry a line of Oakley glasses and I wanted Oakley Rx…read moresunglasses. They walked me through the various styles that they had and others that they could get. I made my selection and I'm happy about what I picked out. Service was fast, knowledgeable, helpful and friendly. I'd recommend this place for your eyeglass needs.