Very friendly and helpful staff. As a new patient I was in and out quickly and felt very welcomed…read moreand comfortable.

I have been going here since 2005, so I LOVE Dr Snyder and their staff. However, today was the…read moreFIRST time ever that I was VERY DISAPPOINTED in their selection of women's frames. Most of what they had were plain-Jane, dull gold or silver. VERY FEW (three pair) had any kind of embellishments or bling. They hade a wide selection of those cat-eye styles, which I really dislike & wont wear. I almost didn't buy my frames there and won't the next time. I will take my Rx and go elsewhere. They found a pair in their back room that I lOVED and I got the order made for my new glasses. I hope they see this and get a wider selection ib b/c I dont want to change.

Jon, the owner, has been my go to for glasses for 25 years. Always friendly, impeccable standards,…read moreand just flat out knows his business inside and out. Highly recommended.

Was so disappointed with this local business. I went in and had insurance to use, had the brand in…read moremind, the girl in charge of glass fittings refused any service (clearly they weren't making enough$). I went to another local eye business, they gladly helped me get the exact pair I wanted. Now I will be forever loyal. I did not see the Dr. but feel he should know.

Always excellent service from everyone!!!!! Thank you so much! I have very complex eye diseases…read moreand trust Dr. Zeser!!

They were friendly and courteous. I asked if they could fix a broken pad for my eyeglasses, and…read morethey're very quick to say "yeah sure, it'll cost two bucks". I'm used to Walmart being a very unpleasant, mostly inhuman, place to go so this was a pleasant surprise.

Husband & Wife team; Dr Paul and Dr Debbie Bigley are great! I've been seeing them since 1995 for…read moreexams for both glasses and contacts. They are very personable and attentive to your questions and concerns.

I would rate them a 10 if I could. Love my Dr., Love staff and selection of glasses . I've…read more been coming there for 25 years and it's always a pleasure to see everyone.

The staff and doctors here are wonderful. They take their time, answer your questions, and treat…read moreyou as a member of the family.

I really needed new glasses after not having a good pair for a while after getting out of the…read morehospital for a rare condition. I made an appointment at Americas Best in Springfield, and this was the best experience I have ever. The store was clean, well kept, and everyone was super nice. Roberta and Tammy were so kind with helping me, and accommodated me with my wheelchair. The Optometrist was also great. He doubled checked my vision, and made sure my eye were healthy. He was very thorough, but also quick! There was a pair of glasses I wanted that I had bought years ago, and Roberta called a store in Arizona to get me the last pair in the country! She went above and beyond for me. Tammy could relate to what to what I was going through, and treated me like family. Thank you all for being so kind, and understanding my situation. It means so much to me.

Buyer Beware. I highly recommend NOT using America's Best. First Eyeglasses: Screws kept coming…read moreloose and eventually frame broke. Second Eyeglasses: Not the same prescription, I have problem wearing. Third Eyeglasses: I bought frames to put the the first eyeglass lenses in and whoever did the work put a screw in that was totally different in style and color from the other screws. It wouldn't tighten down. It was not stripped, it was the wrong size. I will never go back to America's Best.

I'm having trouble with my right eye so my optometrist recommended these specialists. I arrived on…read moretime and didn't wait long at all. spent about 2 hours having various tests conducted and now I know what needs to be done. They were professional, accurate, informative and even offered several alternatives. It gets a recommend!

I brought my old frames to use with new lenses a month after my exam. The optician remembered me…read moreand even remembered what style of frames I was looking for! She had found an appropriate style for me, so I ended up purchasing them instead. I have always been happy with this office, and that shows really nice customer service.

I purchased glasses here several years ago at the time everything was fine except for a few missed…read morecalls which I understand... then several months later I had a problem with the lens, and they took care of it but still had a misunderstanding with communication!! then in January as I was cleaning them, they fell apart? I stopped in to see if they could fix them and of course, they were out of warranty... so they said they were on back order till March, but they would let me know if they came in earlier. I called to see what was happening and she said someone called me in January and I hadn't returned their call, so she said your glasses are here! so, I checked my phone before I got there and they did leave a message and I did return the call that day...When I got there, I wanted to show them my phone messages but they were not interested... So, I asked how much I owed and she said nothing and I was like OK, so I picked up the glasses in a plastic bag, and they were the broken pair... Now I did raise my voice as I think a lot of people would because why would you not call me back after a month of me using old glasses that I told them I had a hard time seeing with ... The lady in the back came out and told me to quiet down or leave but I just wanted to explain my side of the story but was told to LEAVE!! So over a month later and still no new frames... Of course, I will go somewhere and get a new pair, but I think this could have had a different ending If the customer (me) could have had a chance to tell his side of the story... Bruce