I had a terrible experience here. First of all I called the office to schedule appt and scheduled appt for saturday at 11:30am then I received a call and change it to 9:30am. I get there and door still closed and had not open yet. I had to wait while they get everything together since they had just opened. I get called in for the pre examination and waited again to be seen by the Doctor. I come out and one of the staff takes me to see the cheapest glasses that are covered by Medical and I have EyeMed insurance through my job. She tells me this are fully covered by Medical. I'm not sure if because I am hispanic assumed I had Medical for my kids. I then ask for my kids prescription and this lady tells me prescription not completed and cannot give me the copies that she will email me copies who knows when. I was like really. As patient we have the right to get the copy of the prescription right away. I waited 15 minutes just to get the copy. I'm definitely not coming back to this office. read more

Love the staff is following Covid-19 rules wearing masks, gloves, wiping down equipment.

Omg!!! I loved my experience!! Everyone was so sweet and less than two weeks I got my glasses!!! Extremely life changing!! I had not worn glasses in years and began to struggle taking notes at school! Now I got some beautiful lens at an amazing price!! read more

Eye Land Optometry - Optometrists Near Me - Long Beach, California

Some back information: we are from out of town, my husband has extremely bad eyesight, and we go to China today for three weeks. Yesterday, my very poor sighted husband lost his glasses in the ocean. He is so blind that I had to lead him back to our stuff on the beach. After freaking out because he doesn't have a spare pair AND because we had to get to the airport this morning, I did a quick search on google for 'same day glasses in long beach' and found myself calling this place. I made this call just as my husband was getting off the phone with another place that said they only *might* be able to get glasses to him within the day, so you can imagine my extreme relief when the helpful woman from Eyeland said that YES they did have his prescription! So we rushed over and get there to find out that my husband's prescription had expired. Yet another thing to go wrong. But they told us that it wasn't an issue and that they could just give him an immediate appointment at a discounted rate. Literally everything seemed to go wrong yesterday (losing glasses, expired prescription, surprise development of astigmatism from the last prescription) on top of the already slim chances of him getting new glasses within the day since his prescription is so high, and the staff here were so accommodating. They seriously made the impossible happen. They got him new glasses within hours, which seemed impossible with all the unexpected developments. Plus, his new frames look very close to the ones lost in the ocean! I cannot rave about this place enough. read more

Front desk assistant not sure what her name is but is unprofessional. She should be helping patients rather then being on her phone it was frustrating on the other hand the other front desk assistant was great I recommend to go to her she's a younger employee. read more

Jay was so HELPFUL!!! As soon as I walked in I was greeted with a warm welcoming. She went out of her way to help me adjust my sunglasses to perfection! Both of my sunglasses fit amazing. Will definitely be returning thank you Jay! read more

Dr Christina Turner is amazing! Highly recommend this office. Facility is clean and they have great customer service. You won't be disappointed. read more

I called the receptionist about issues with my glasses. I have been a patient for over 5yrs and I have always had a good experience. However, I was put on hold for 10min, was told they would call back and days later, I still to receive a call. All I want is for my lenses to be changed due to some vision changes. It seems to much to ask. The Dr is great but she needs to reconsider who represents her office as she will loose patients because of the her incompetent office staff. read more

Eye Land has really friendly staff. Absolutely wonderful , and they know exactly what our wants and needs. I've had 5 visits in the past 3 months and that have all gone great. read more

Eye Land Optometry - Optometrists Near Me - Long Beach, California

I visited Eyeland Optometry during the semi-annual sale in May. Although it was very crowded, Dr.Turner was able to squeeze me in. She was very patient and thorough with her diagnosis. Also, I was able to order an amazing Pair of Tory Burch frames for a very competitive price! Also, the glasses have turned out to be great and are my savior during presentations! read more

Been here 3 times great service every time! Nice selection of frames, they really take care of you... thank you Eye Land!!! read more

Friendly, caring service and so professional. I couldn't be happier with the service and level of care I received. New lifelong client here. Thank you Dr. Turner! read more

Good eye doctor and up to date tech. Never had problems and work done quickly, staff is friendly and accommodating.

these people know what they're doing.. Not only is the practice well run and managed but Eye Land has all the latest cool frames and fashion looks at way less cost than South Bay and Westside competitors. Love this place .. (and get complimented on my shades &readers all the time) read more

I am so glad I was referred to this office. Dr and staff where amazing and informative. The girls up front where very professional and kind. Helped me from updating my lenses and contacts to picking out new frames and adjusting them to my awkward head! Ha ha ha! I recommend this place, absolutely! read more

I love eye land the staff is always nice and friendly. The Dr Is also very friendly and helpful overall my experience with them is excellent I highly recommend them. read more

Eyeland optometry is an excellent location to get your eye exam, glasses or contacts. Dr Turner is awesome, she is friendly, knowledgeable and takes her time to answer questions. The front desk staff is extremely helpful and very friendly I highly recommend this place Christina Z. read more

Friendly Staff clean office cute glasses! Everyone was all smiles, polite and professional. After my visit, I had my daughter, my husband, and will have my other 2 children make appointments. read more

The staff was very polite and welcoming. They followed protocol to keep people and staff safe by only taking appointments during this pandemic. The place is very clean and comforting. The doctor was very professional and and answered all my concerns I had. Once I had to choose my frames, the staff was helpful telling me which glasses would look good on me. Over all this place is awesome. read more

Was excited to check this place out l the Monday before the holiday and was very disappointed. The woman at location wasn't very personable, gave us blank answers to questions and didn't get up from behind the counter once to engage us. Very disappointed. read more

I absolutely love this place as well as the staff, everyone is very professional and friendly and Dr. Turner is the best, she is so kind and truly cares about her patients. I highly recommend this optometry. read more

Came in for my yearly eye exam and was seen by Dr. Turner, she was thorough with my exam and took her time to examine me. The girls in the front desk are very friendly and explained my insurance benefits clearly since I had no idea of how my insurance worked. Will definitely return! read more

The day before 4th of July, I stumbled upon Eye Land Optometry to see what kind of sun glasses they carry for the summer. I was greeted with amazing customer service to begin with! I was shown different types and brands of sun glasses.Even eye glasses were shown to me just in case I needed them.The woman @ the front desk(I think her name is Liz?)(and another lady @the front desk Yuki?)was so knowledgeable and kind that she/they literally put a smile on my face! If you ever need sun glasses,eye glasses,or just need to be seen by the Dr. for an eye exam,I HIGHLY recommend Eye Land Optometry because of their warm welcome,AMAZING CUSTOMER EXPERIENCE and their knowledge.100% satisfaction guaranteed! read more

First off I would like to say my experience was great, the Dr are amazing! Staff is great! I have to tell a situation on how it was handle, I got my first pair their and the frames was too big kept falling off, then they help with them, they tried everything nothing work they suggested a smaller frame it was good. The glasses ended up breaking after about a month which was weird. They fall off my face today and broke. This was my 2nd pair, I called them today and they had me come in I showed them about about the glasses. They ended up upgrading my glasses fix the problem. Definitely come back! read more

Finally found an office I am happy with. Dr. Turner is professional and informative, her staff is very attentive and helpful. The best thing about the office is the huge selection and the fact that they did not make me feel pressured to buy. The girls were very knowledgeable that made my visit very pleasant! read more

Eye Land Optometry - Optometrists Near Me - Long Beach, California

I was so fortunate to find this place because I needed glasses ASAP and they were able to make me new ones the very same day! Huge upgrade from the place I used to go to as for as quality and service. Dr. Turner was very informative and the staff was super friendly. Will definitely return again. read more

I came in to Eye Land to see if I could get some new eye glasses a couple of years ago. I was immediately treated for my Rx and set up with a great looking pair which have lasted me til today. I have been a reoccurring customer here because of the warm welcome, great service and obvious concern for my satisfaction and how they can best serve my needs. Since my first visit I have gotten two pairs of eye glasses, two pairs of Rx sun glasses and now (after trialing many different types) contact lenses. The members of the Eye Land team were very patient with me and addressed my asks accordingly once again. Thank you to Christina Turner O.D and her staff. You have all been awesome and I can now both literally and figuratively see that! read more

After several years of not getting my eyes checked I decided to stop by Eye Land. I was greeted by the staff with smiles and provided quality customer service which is what I value most. I was a walk in on a Friday unsure if I would be seen. The Dr and her staff went out of their way to ensure I was well taken care of. After my exam a staff showed my a vast selection of glasses to choose from she was very helpful and was able to answer all my questions. I noticed that all of the staff truly enjoy what they do and that would make anyone tell a friend to visit this business. Thank you team for your help keep up the good work and continue giving those great smiles your making a difference......... read more

If you are looking for cool glasses, friendly staff and great customer service. This is the place for you. Anna and Yuki are very helpful. My husband bought a pair of glasses from them, they were defected. Anna made sure that everything was taken care of she even loan him glasses while he waited for his new ones. After I saw their good customer services I got myself a new pair of glasses. I'm very with them. I highly recommend this place. read more

I had a horrible experience taking my daughter here. First, my daughter and I went to see the receptionist to pick my daughter's glasses after her examination , the receptionist was extremely rude and acted nonchalantly about treating us this way- opening the drawers angrily with a look on her face conveying that she was upset to be serving us. However, she served the person before us courteously, but did not extend the same kindness to me and my daughter when serving us. The doctor that examined my daughter was also inattentive. She did not seem like she cared to be courteous either, and did not give me any information about her vision and the results of her exam/ I noted that the doctor did not give the previous patients before us any information about the results of their exams as well- it seems like they were rushing people through without giving them proper service. Furthermore, this place was not clean and they were not following COVID-19 protocols for sanitation. I have been there in the past when it first opened and it has declined severely. read more

This place is great! The staff and service is outstanding and they do look out for you and you'd learn a lot of new things about eyes in general. I recommend this wonderful place to anyone...you should go there!!! Like them FACEBOOK!!! read more

Dr. Alina Ho, Stephen and staff are all amazing!!! I've worn glasses for 10 years now and have gone to numerous optometrists who were not as attentive to my needs. At Eye Land Optometry, they answered all of my questions and gave me the assistance I needed right away. They're very attentive, informative and professional. If you need to "see," come here! My vision has never been clearer and I've been a happy customer for over a year now :) Thanks to ELO and staff!!! read more

I used Yelp to find the closest optometrist to my new place. I have insurance and wanted to use it to get a new contact lens prescription. I called in to schedule an appointment and find out what my deductible was for insurance. When I arrived for my scheduled appointment I was told that the office tried to contact me several times because my insurance couldn't be verified. I never received any phone calls but I did receive a message from the automated system reminding me of my appointment. I was quoted a different price then the one over the phone which I admit upset me because I only had a limited amount of funds which is why I asked about the fees upfront. I was assisted by Aurora who assisted me and apologized for the mistake. I also did not like the fact that they do not use disposable papers for the optical exam. They wipe the machines down that are used by all the patients. I was given a pair trial lenses that were not my prescription and were horrible. The auto dialer confirmed an appointment I didn't make but I came in because I just wanted to get my prescription and go. Long story short Aurora tried to help and left me some samples for the correct contacts to make up for the horrible experience. When I went to pick them up she was not there and I questioned the young lady at the front to make sure I was not being charged anything extra due to my previous experience. Another woman who said her name was Youki snatched the samples and told me she needed to check because she didn't think that these were my samples. I told her about my experience and she still went to the back to call Aurora. When she returned I did not have as many samples and she did not say anything about this she just gave the bag to me as if it was the same as before. I expressed my concern and she gave me a very rhetorical answer saying I'm sorry I'm sorry it even addressing the fact that she removed some of the samples from the bag. I appreciate Aurora for her willingness to go above and beyond to provide the best customer service despite the limitations. I was thinking about purchasing contacts from the office to support my local small businesses. I believe your customer is the most important part of your business. I don't think Youki or Eye Land feel the same and I will not be back. The two starts are for Aurora she really deserves 5 and Eye Land zero starts!! read more

I went to Eye Land and this place just KEEPS meeting all of my expectations and MUCH more... This time I went for an updated eyeglass prescription and let me say that yes the exam was very thorough which made my prescription pretty accurate. Even though I do have the condition on my left eye the optometrist was able to get it to a close enough prescription. What can I say about the rest of the girls here... SUPER friendly and they know what customer service truly is! Ana and the other girls are too awesome and are able to explain things very good. Glad to say that I will be more than happy to continue to come to this place if I ever need new glasses or contacts. read more

My experience with Dr. Turner was great! Dr. Turner and her staff treated me and my daughter with respect and professionalism while answering all my questions. read more

Great customer service and very professional and helpful! Dr. Ho is very informed in her field.

I visited eyeland optometry today after a friend recommended Dr Turner to me. Liz at the front desk was very nice and friendly. The equipment they used for my eye exam looked really top of the line. They took their time examining my eyes and it was the most thorough eye exam I ever had. They also had a really nice eyeglass selection with a lot of name brands. Highly recommended! read more

Dr. Turner is a very pleasant, knowledgeable and professional individual. I am very happy with her service. Definitely recommend her for all your eye needs! read more

I had to update my review since the office manager, Oyuki totally helped me out. I really needed my contacts before tomorrow and she went out of her way to meet me at the office and give them to me on her day off! Couldn't be more greatful thanks again, Oyuki read more

I had the best experience here! Everyone is very nice and helpful. I was having major issues with my eyes and contacts. They were able to see me with short notice. I had requested a quick visit, as it was my lunch hour. They got me in and out quickly while still giving me a through exam. Beautiful place. At my follow up visit, the ladies at the front desk were so helpful; answering all of my questions and concerns with pricing and insurance. Needless to say I ordered a great pair of glasses! EXCITED! Thank you!! read more