I scheduled an appointment at Premier eyecare, not for concerns about my vision, but an issue with…read moremy eyelid. Without a doubt, one of the most courteous and professional optometrists I've ever experienced. She ran through her tests and took the time to put me at ease about what is going on and that I shouldn't worry. It was honestly a relief, and I appreciate the service they provided.

Best eye care experience EVER! Marilynn was patient, professional, fun to be around, and…read moreknowledgeable. The frames are beautiful and well-displayed. So many choices! Marilynn chose the perfect frames for me, and I could not be happier. If you are looking for an eye care center where the staff truly cares about you, Premier Eyecare of Cranberry is the place to go. You won't be disappointed! Cheryl H.

Highly recommend this business! The people are very nice and helpful. It was a welcoming…read moreenvironment and they gave their honest opinions when picking out a new pair of glasses. Also, their office hours are really convenient for people who typically work 9-5 M-F.

I travel 45 minutes to go to Eye Candy they are the best! I wear bifocals and making sure they are…read moredone correctly is so important. Dr Monica ,Dr Bob,Amy and Terri are all the best at what they do! The prices are great on the frames and selection has always been a breeze with all the options.

Dr. Lewen is great he takes his time with his patients and answers all questions you have. He…read moregenuinely cares for the patient needs.

My husband and I chose Dr Koza when we moved into the area last year, after a good deal of online…read moreresearch. We have both had 2+ appointments with him and are more than pleased with our decision. He is thoroughly professional and knowledgable, the appointments are on time and never rushed, and his office staff is first rate as well. His appointment costs are very reasonable, as are prices for both contact lenses and eyeglasses. The office itself is also very clean and organized (especially in the display section with frames), and I see them cleaning well after each phase of my appointment. A special thanks to the staffer who spent a long time helping me to choose a pair of frames, her knowledge and suggestions were very appreciated from the fairly indecisive patient!

Very friendly and efficient staff. Dr Corcoran was thorough and went into great detail about the…read morecondition of my eyes. I couldn't ask for a better experience.

I like everything about Eyger Eye Group. They carry an excellent collection of frames, and they…read morefound a frame for me that fits my needs. I've gone back twice to fix my frames, and both times they have fixed it free, even with a smile. There is plenty of parking in their lot, and the waiting room is comfortable. They gave me a vision test that was professional and so the lenses I bought were amazing.

Since when is a customer treated like an enemy for simply raising a concern and asking a question?…read more The front desk staff was unprofessional and rude yesterday. From the moment I walked in and said hello, she was grumpy and unfriendly. I arrived early for my 10:00 a.m. appointment. Even though I had been to this office last year, she asked me to fill out the forms again, which I did. I also called my insurance company and provided the information she requested. After that, before they even looked up the insurance information I had provided, another staff member told me I had to reschedule my appointment. Since it was only around 10:15 a.m., I asked why I needed to reschedule when my appointment had been at 10:00 a.m. I was filling out the forms and calling my insurance company. I explained that I had recently had a baby, had made the effort to come to the appointment, and had done my best to provide the information they needed. As I was leaving, I thanked them for their help, wished them a nice day, and said that I did not want to receive a bill for a visit where I was not seen. Instead of calmly addressing my concern, the front desk staff called out across the front desk toward the door to defend herself. The entire experience felt unprofessional and disappointing.

Dr. McCauley and all the other nurses were so nice yet professional. Went in a bit late and got…read moreinto a room within minutes. They maintain perfect sanitization wiping everything and make you feel extremely welcomed. I've never felt so comfortable in a clinic before.

I have been going to them for an exam and glasses for over forty years. Back when Scott's Dad ran…read morethe business and have always been very happy with their service and prices. I am a hobbyist and work on small, close items. At my last visit I explained this to the Doctor and she gave me a prescription for reading glasses that work very well. Instead of an arm's length for reading she adjusted the prescription for a length of 10 inches. Now I am able to enjoy working on my hobby much better. I am seeing close work very clear and being able to do the work easier. Thank you!!!

They cancelled/changed my contact lens trials multiple times without notifying me which resulted in…read morea series of delays in ordering my contacts. They charge a $50 contact lens fitting fee which they do not tell you about up front - it's not covered by most insurance policies. They also do not reliably open the store at the time listed online.

I'm glad I waited to write this review as I initially was going to give Gateway Eye Associates a…read morefive star review for their exceptional customer service. However, after receiving my glasses, I had to dock a star. What to expect of your eye exam and picking out your glasses is exceptional service and great attention to detail. The girls are so incredibly friendly and very happy to work there. The doctor was so real and down to earth, which I don't see that trait in many doctors these days. When picking out your frames, they are very honest and will tell you what looks good and what doesn't work. I loved that level of honesty and I found a pair that I thought would be the best pair of glasses I've ever gotten in my life. They not only fit great, but they also looked great. When I received my glasses, they didn't seem to fit the same way as when I originally tried them on. Bummer! When bringing them back for adjustments, it was then that the technicians gave me the reasons for why they didn't fit anymore and suddenly, they weren't as honest and friendly. Mind you, the same girl that helped me pick my frames also adjusted them when I came back. I almost sensed a level of "why did you pick these frames" attitude from her and that was frustrating, considering she was the one who sold me on them. Overall, I will probably come back, as the frame selection was decent with some nice, high-end, name brands.

Gave me wrong Rx, used to buy glasses elsewhere that I now can't use due to it not being the…read morecorrect Rx. Error acknowledged but NO apology from the Dr.. No less than FOUR times during my eye exam, I CLEARLY stated that I use the classes for computer glasses (computer length). At NO point did I say distance, and I never wore bifocals. 4 times! There was no chance of mistake, and yet the prescription they handed was NOT for computer glasses, NOT for single vision, bifocals for distance - was that Rx even mine????? The glasses I like are from somewhere else ($80 vs. their $600 after insurance and I like the $80 ones better which they don't carry. The online place I purchased requires you to give them a correct Rx, and if you do not, no refunds. So guess what - I am out that money with a pair of glasses I can't see out of at ALL! Add to that the time it took to get the glasses only to be wrong, and then time until they could get me back in. Then I had to take MORE time off work for the visit. The Dr. saw HIS error right away and worked with me to get the correct script, listened to me state what he had done wrong and that I clearly stated computer glasses, and at NO POINT was I offered an apology. NO APOLOGY! So unprofessional. Of course they won't cover the money I lost because of HIS error - I may not be so furious had he just apologized for the mistake that he did admit was his. Maybe I have the right script now, after taking off work AGAIN to have to go in? I won't know until I get new glasses, and I am not risking it with the online other provider until I can feel confident that I was given the correct medical info / script - at this point I DO NOT trust what I have been given. I picked a pair at Gateway / Eyetique, grabbing a cheap and ugly pair that my insurance will cover. I had to do this for one specific purpose: I am left without confidence that my medical provider gave me correct care / correct prescription . I rely on medical professionals to be correct, and again .... 4 times! 4 times I said "I need these to be computer glasses". He pointed at his error and did not apologize. So now I have to wait 2 weeks for the ugly pair to come in from them before I can trust that the Rx is actually correct now. Then it will be another few weeks after I order the glasses I actually want elsewhere. I would say "I'm not mad, I'm just disappointed", but that isn't true. I am very angry, and very disappointed on many levels. Paying attention to your client when he clearly states "computer glasses" no less than 4 times, then seeing your error after being told you wasted his time and money, and then NOT apologizing - that last one is really the kicker. That shows a lack of professionalism. I am finishing out this painful process, but I will have a difficult time justifying EVER going back there, and I will certainly not be recommending it. What I will be doing instead is actively letting EVERYONE I know about the chain of experiences I had there!