My experience with SEA was very mixed. I will start by saying that Dr. Telega is extremely…read moreknowledgeable and seemed like she was genuinely concerned about my eye wellness. She talked me through some things that could help with wearing my contacts too long, etc. Also, while the glasses I chose were super expensive, I also really love them. It was a frame I had found nowhere else! As for the front office staff, definitely very friendly but very disorganized. When I was first contacted by Krista she had to get my husband's social and I gave that over the phone. Then she asked me again when it came appointment time; turns out she did not write it in the system. Thankfully I had it in a note on my phone. Not something you keep on hand! Secondly, I was charged for glasses before even being fitted for them. Lastly, it had been 2.5 weeks since I had my appointment and did not get a call that my glasses were ready. Sure enough I called the office and they had them....just didn't notify me. Returning here is up in the air for me. While I had a good experience with the doctor, paying as much as I did for glasses and not having an entirely good experience left sort of a bad taste in my mouth.

Finding Dr. Telega is probably one of the best things to have happened to me in 2020- no…read moreexaggeration! She is incredibly patient, knowledgeable, and generous with her time. She always listens carefully and explains her process in detail, weighing pros and cons of each treatment option. I've been coming to her office for about six months now for dry eye (specifically MGD), and she has gone above and beyond for every single visit. Dr. Telega is noticeably passionate about her practice, and I absolutely cannot recommend her enough!

we moved over a 1/2 hour away...but still come back here because of the friendly service and in…read moredepth exams. they get you an appointment quickly. on your appointment day they are efficient and thorough. they tell you what your insurance will pay and what would be out of pocket. the doctors remember you and treat you with respect. they answer any questions and go the extra mile when examining your eyes. they take their time and never rush you through an exam. we will continue to come to this office.

Dr Pinter is very good. But dealing with his check out staff is horrible. She insists on billing…read morefor things that Medicare says are not billable due to their facility being in network. Had to report them and file billing grievances requiring insurance company to issue denials to them.

The reviews were true to form. Outstanding service!! Associates and Dr. was AMAZING!! Highly…read moreRecommend!!!!

Very costly experience. Ended up costing me my yearly benefits plus a pair of sunglasses lenses…read morethar will forever be useless. 2 eye exams later from the same Doctor resulted in two wrong prescriptions from said doctor. Finally 5 months late i had an appointment at another doctor, all out of pocket now. Finally getting glasses I can wear. Funny how your astigmatism numbers really do matter...

Dr.Anita M. Cichon is excellent. When I explained my vision had changed she made the necessary…read moreadjustments and provided me with the the sample contacts to trial to insure they corrected my vision. Jill does an outstanding service in working the insurance coverage so I can maximize my contacts and eye glasses purchase. My wife and I highly recommend Eye Couture. You will enjoy the exam and service.

The office is very small, which is fine but seriously limits space and selection of lenses. They…read morealso don't answer the phone during posted open business hours and their answering machine says they are closed which isn't the case. Lastly, I have eye insurance that doesn't cover much and the optometrist wrote for an expensive medication instead of telling me there is a much cheaper identical equivalent of the benign medication that I should have been prescribed instead to begin with. I had to research myself to find out that the medications have the same mechanism of action but one costs much less. More importantly they should tell their patients about medication options instead of living in fear. Despite me taking the medication for years without doctor or insurance issue, the optometrist was too scared she'd get in trouble if she wrote for the less expensive medication. So I unfortunately ended up finding out this optometrist is against continuity of care out of fear that prescribing the less expensive med (which treats the exact same thing) wouldn't be covered as medically necessary and get her in trouble. Lesson learned, seen an ophthalmologist. People are terrified to prescribe the most innocuous medications these days. It's infuriating to have to hunt for confident prescribers. This is unfortunately not uncommon to find prescribers too scared to do their jobs, but it's completely unfounded and puts more work and cost on the patient.

This is a fantastic eye care business. The doctors are thorough, kind, and follow up personally if…read moreyou have a concern about your eye health. They also have great equipment with which to do their work. As far as their frames, they have a fine selection. But if you don't see something you like, they are also willing to order it. I'd definitely recommend to anyone.

Went here as my daughter needed an eye exam after falling the one at school. She was very nervous,…read morebut everyone was so kind and explained what they'd be doing, any noises she'd hear from any of the machines. Giving her time to ask any questions before starting. Dr. Lisa Cox was wonderful during her exam and explaining everything to her. So happy we went here and I'll now be going here for myself.

I have been going to them for an exam and glasses for over forty years. Back when Scott's Dad ran…read morethe business and have always been very happy with their service and prices. I am a hobbyist and work on small, close items. At my last visit I explained this to the Doctor and she gave me a prescription for reading glasses that work very well. Instead of an arm's length for reading she adjusted the prescription for a length of 10 inches. Now I am able to enjoy working on my hobby much better. I am seeing close work very clear and being able to do the work easier. Thank you!!!

They cancelled/changed my contact lens trials multiple times without notifying me which resulted in…read morea series of delays in ordering my contacts. They charge a $50 contact lens fitting fee which they do not tell you about up front - it's not covered by most insurance policies. They also do not reliably open the store at the time listed online.

Have been coming to Bittner Vision for years and decided to continue going there even though I…read moremoved to Ross. Dr. Delserone is the best opthomologist that I've seen. She is so kind and considerate. She also recently saw my mom who had a sty and needed some support. They have a nice selection of glasses too. I got mine there and use them with blue light support while working. They're nice.

At my appointment a couple weeks ago, I brought my sunglasses in to see if they had a replacement…read morenose pad. I asked the woman who helping me purchase contacts if they had replacement nose pads, she said yes & said that she can put the new nose pad in. She took my sunglasses into the other room & while replacing the nose pad, slipped with the tool she was using, broke off part of the prong that holds the nose pad in & bent the wire part that connects the sunglasses to the nose pad holder. Since then, I've been back 2 times to have the wire part adjusted & told nothing can be done for the broken prong. Since the nose pad isn't held in securely, I asked if the sunglasses can be replaced. I was told no because they were not purchased there & the brand isn't in network. I said they weren't broken before that incident & she told me that they shouldn't have worked on them since they weren't purchased there. I get that but it's not my fault that the woman offered to change it out & broke them. Of course these are my prescription sunglasses, too. The doctors here are good but I am very unhappy with how this situation was handled. I don't think it's fair to punish the customer for the employee's mistake.

Every aspect of my care with McCauley Celin was exceptional. I booked my appointment online, and…read morereceived a follow-up call shortly thereafter. (I'm still waiting to hear back from a couple of other optometrists I'd contacted earlier.) The techs and Dr. Lorenz were efficient, professional, and kind, chatting with me and keeping me informed throughout the exam. No one tried to upsell me on anything, or push procedures that I didn't want during this visit (e.g., dilating my pupils). Their care transformed an appointment I was dreading (I'd not had an eye exam in decades) into a pleasant, informative experience in a lovely setting. I highly recommend McCauley Celin Eyecare Associates.

Had been going to this office for years. This last exam, I'd received a bill from them, and even…read morethough our VSP eye insurance covered all other exams (usual exams), this time billing charged my medical insurance instead. My exam was fine, prescription had not changed, I was told by the billing they charged it medical because I have cataracts (which had last few years) Billing told me they charged medical insurance this time because sometime, in the future, I may need surgery, so there would be a record of it. Our Medical insurance doesn't cover all, so the deductible needs paid. I was disappointed in the change of my billing.