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    Eye & Vision Care - Ashburn

    2.8 (9 reviews)
    Closed Closed

    Services - Eye & Vision Care - Ashburn

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Recommended Reviews - Eye & Vision Care - Ashburn

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    Ask the Community - Eye & Vision Care - Ashburn

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    Ashburn Vision Source - Front Waiting Area

    Ashburn Vision Source

    4.6(112 reviews)
    2.9 mi
    $$

    This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

    I've been going to Ashburn Vision Source for several years, and while the doctors themselves are…read morecompetent, thorough, and genuinely good at what they do, the front-of-house experience is consistently disappointing. The front-of-house (front desk and the folks that fit your glasses) are often very young, unprofessional, and not well-informed about eyewear or basic customer service. They struggle to answer questions clearly, offer poor or incorrect advice, and overall seem unsure of how to communicate with patients. For anyone getting glasses for the first time or navigating more complex vision needs, this can quickly become a frustrating and stressful experience. You truly need to do your own research ahead of time and know exactly what you're looking for before you walk in--otherwise you may end up in a nightmare scenario. Scheduling appointments is another challenge. Every phone call feels like an inconvenience to them; the tone is unhelpful, rushed, and sometimes even dismissive. There's often audible sighing or irritation when trying to find an appointment time that works. It's clear they don't want to be there, and unfortunately it shows in the service. The only reason I continue to return is because this is the closest location covered by my insurance. If proximity or insurance coverage isn't an issue for you, I would strongly recommend choosing a different provider. The doctors are excellent, but the overall experience is significantly downgraded by the front desk staff.

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    Ashburn Vision Source - Back Waiting Area

    Back Waiting Area

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    MyEyeDr

    MyEyeDr

    3.6(85 reviews)
    5.3 mi
    $$

    Spectacular care from start to finish…read more I have been to other MyEyeDr branches and always felt shuttled through like cattle. But this place was completely different. I was able to make a same day appointment. When I arrived, I found the location was was clean and well stocked. Melissa at reception checked me in and dealt with my insurance company mess up, which was not her fault but she was a pro and super kind and helpful. Then Dr Chuh saw me and was fantastic. He took the time to listen to my concerns and provide thoughtful advice after assuring me that everything was ok (reading my test results). He is very focused on providing great care, and I was so pleased with the time he took to make sure all my questions were addressed. Strongest recommendation for this location.

    After speaking to a wonderful employee from myeyedr , who stated she would look into my complaint,…read morenothing has changed. The office still fraudulently claimed my son's visit was a medical claim. I have received a bill for my medical co- pay and now both my son and myself getting phone calls from the office to pay the co-pay. He went to have an eye exam, only an eye exam. Again nothing medical. DO NOT GO OR USE THIS OFFICE. You will not be happy with the service, even after being told they will look into it. Nothing done, just now harassment for money for something that was not done. They did not treat my son for anything medically.

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    MyEyeDr
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    Eye & Vision Care - Ashburn - opticians - Updated May 2026

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