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    Universally Modified Performance

    Universally Modified Performance

    4.6
    (20 reviews)

    I really wanted to have a good experience with Universally Modified…read more I appreciate They are a family run and worked business of brothers and Ryan's wife. But they will not properly torque fasteners. There had been a metallic rattling since the first time I had them install the front sway bar. I drove it that way for six months or so. They always said the reason for the metallic rattling was because of the BMR components I had them install not having the rubber bushings. Then when me and another guy put my 2022 Mach 1 up on a lift and started looking it over and working on it we were disappointed to find Universally Modified destroyed my front sway bar end links due to not torquing down fasteners and using zero thread locker! I asked them multiple times to use the proper thread locker on all the fasteners. So after fixing the sway bar properly, the car is silent now! Um multiple times have not torque down or at least used a thread locker to keep fasteners from totally backing off. Universally Modified also did not tell me about an exhaust leak we found. I have put a lot of thought for weeks into thinking about/processing the information to make sure I am doing the right thing. They also couldn't get my wheel weights to stay on my wheels. But the plus for them is they did suggest a good place to go and have my Wheels properly Road force balanced. Each time something was not done right I tried to be calm and decent about it when I communicated with them. when I told Universally Modified about each issue, they did not apologize and didn't say what can I do to make it right, didn't say it would not happen in the future, nothing. I feel unsafe using Universally Modified due to them, causing my car to lose control on the street or on the track, and kill or enter others and myself! They will not answer or return my phone calls I tried calling multiple times to communicate with universally Modified in order to speak with them and get their side/viewpoint before I posted this.

    I asked to put headers on my car. Not a tough job. I took a while to get the headers in. They…read morestayed on it. Once they arrived, headers were installed expertly. Including the modification required. The whole team was great. Ryan is a very knowable young man. Showed me the entire processes from beginning to end. There prices are just at industry standard. I will return. Keep this place in mind when you need your car worked on. They are becoming rather popular.

    D & D Automotive Repair

    D & D Automotive Repair

    4.0
    (78 reviews)

    Had to get my inspection on the 29th of the month. SCARY. Expecting lines everywhere, I stopped…read moreat 2 places in downtown Leesburg. The first said to come back in an hour. That wasn't too bad. But then I drove a block to D & D and they took me right away. In & out, in the amount of time it took me to walk a block to a coffee shop to grab something to drink. While I was there another customer came to pick up a vehicle and I could tell from the exchange that he uses them regularly (must have a fleet of business vehicles or something) and that he was particularly grateful for some big savings on the service that he had just had done. I wasn't exactly snooping, it's just a small waiting area and I couldn't help but to overhear. I will probably check with them first for my automotive needs in the future based on this experience.

    Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

    Blair's Towing & Recovery

    Blair's Towing & Recovery

    4.2
    (183 reviews)

    On 11/21/2021 - freakish failure on new 2021 BMW - all coolant gone - stranded on Route 7 but -…read morevoilà BMW Assist! Contacted - tow company called and we're awaiting their arrival. And then Bingo! I see TWO tow trucks sitting on the opposite side of Route 7 blowing and waving and then a call... Steve confirming I'm their target - LOL! I reply in the affirmative and Steve says "we'll be right over". They sent two tow trucks - one to provide safety (as drivers appear to drive in drunken oblivion along that stretch of Route 7). Steve pulls up to load the Bimmer on the flatbed. Fully explains the loading/ towing process and how he'll ensure ABSOLUTELY NO DAMAGE to the Bimmer. I'm like (COOL!). Offers (and I accept) starting the car and gently loading onto the flatbed. Car taken care of [check]. Next - Steve ensures both my spouse and I have safe transport. My spouse with my daughter and me in the truck with Steve. Then the long ride to BMW of Fairfax (where my Bimmer will receive its usual expert attention by Elena Tanase and Robert Lolakas ). Steve is incredibly respectful and careful with my car and offers outstanding conversation (and entertainment) on the trip to BMW of Fairfax. Driver and passenger taken care of [check] - Car safely delivered to BMW of Fairfax for service on the following morning [check] Simply outstanding, unparalleled service by Blair's Towing & Recovery. Expert towing and customer service on a Sunday morning on one of the busiest stretches of Rt 7. 1M % Satisfaction. BIG UPS to Steve!!

    One of the worst towing experiences. The tow driver demanded to pull the damaged material away…read morefrom the vehicle so that he could drive the car onto the truck rather than pull his truck behind the car and drive it straight onto the lift. I asked him not to do that. He proceeded to leave and drive off. never seen anything like this. Avoid this.

    Exxon - servicestations - Updated June 2026

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