I really wanted to have a good experience with Universally Modified…read more I appreciate They are a family run and worked business of brothers and Ryan's wife. But they will not properly torque fasteners. There had been a metallic rattling since the first time I had them install the front sway bar. I drove it that way for six months or so. They always said the reason for the metallic rattling was because of the BMR components I had them install not having the rubber bushings. Then when me and another guy put my 2022 Mach 1 up on a lift and started looking it over and working on it we were disappointed to find Universally Modified destroyed my front sway bar end links due to not torquing down fasteners and using zero thread locker! I asked them multiple times to use the proper thread locker on all the fasteners. So after fixing the sway bar properly, the car is silent now! Um multiple times have not torque down or at least used a thread locker to keep fasteners from totally backing off. Universally Modified also did not tell me about an exhaust leak we found. I have put a lot of thought for weeks into thinking about/processing the information to make sure I am doing the right thing. They also couldn't get my wheel weights to stay on my wheels. But the plus for them is they did suggest a good place to go and have my Wheels properly Road force balanced. Each time something was not done right I tried to be calm and decent about it when I communicated with them. when I told Universally Modified about each issue, they did not apologize and didn't say what can I do to make it right, didn't say it would not happen in the future, nothing. I feel unsafe using Universally Modified due to them, causing my car to lose control on the street or on the track, and kill or enter others and myself! They will not answer or return my phone calls I tried calling multiple times to communicate with universally Modified in order to speak with them and get their side/viewpoint before I posted this.

I asked to put headers on my car. Not a tough job. I took a while to get the headers in. They…read morestayed on it. Once they arrived, headers were installed expertly. Including the modification required. The whole team was great. Ryan is a very knowable young man. Showed me the entire processes from beginning to end. There prices are just at industry standard. I will return. Keep this place in mind when you need your car worked on. They are becoming rather popular.

Needed to get an inspection and emissions done quick. I got lucky and was in and out in less than…read more30 min. I didn't want to go back to the DMV the next day. This is why I go to them. It has always been a honest experience. Allen

5/5! *This is a…read morereview purely based off a speedometer calibration service* The Service: I went here after a friend recommended Advanced Automotive for when it came to speedometer calibrations. Gave them a call and was able to come right in and get the service done. The calibration didn't last too long and before I knew it, I got the calibration paperwork i-hand and notarized. The Staff: The staff were friendly. On the phone, I explained what I needed and they gave me a quote and it was true to their word. After my calibration, they gave me the paperwork and I paid what was discussed over the phone. Everyone was nice and straight when it came down to the service and pricing. Overall, a very good experience with Advanced Automotive in regards to a speedometer calibration. Prices are fair and work is good. Highly recommend.

Everything went well. The driver was very nice and professional. The driver showed up on time and…read moregot my vehicle to the correct location.

Great customer service, and a wonderful job fixing damage on my car. I recommend going and taking…read moreyour car there for any repairs. There can be a long wait times, depending on the damage of the vehicle.

Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

Have been trying to contact this business to schedule an appointment for over a month now since I…read moreheard great things about them, but haven't been able to reach anyone. I have called and always get sent to voicemail saying it's outside of office hours even when they're supposed to be open, and I sent a message through Facebook that was marked as read but got no response. I haven't seen anything about them being closed, they're just impossible to reach. Not very good customer service.

Absolutely the BEST towing service in Arlington. Fast, professional and courteous! Ask for ALI, he…read moregives good towing!!!!

I had the best experience with this towing company and driver. Mr. Rory Byars was experienced,…read moreknowledgeable, respectful, and went above and beyond. He made my nightmare of my car problem easier to deal with. I highly recommend this man and his company.

On Wednesday, 7/23/2025, one of your drivers was delivering a car to a neighbor's garage. Instead…read moreof easily depositing the car in the road, your driver decided to try and deposit it directly into the gravel driveway. In order to do so, your driver decided it would be okay to drive on my lawn. When the driver was out of the cabin and at the tail of the towing truck, moving the car off of the ramp, the truck actually moved forward more into the yard. Upon leaving, he drove even further onto my property, cutting the wheels to try and navigate his way out. When confronted by my wife, he said he didn't leave any tracks on the lawn. I beg to differ. We work hard to maintain our property and keep it looking nice. For your driver to unilaterally decide it was okay to do this is absolutely unacceptable. I am not yet fully aware of what actions I have at my disposal here, but I wanted to start by letting you know about this incident and to check with you to see if this is an accurate representation of your company's standards and practices. --- That message was sent to Blair's Towing after I called the company about the incident. They said they would respond to an email sent to info@blairstowing.com. The message was sent to them over a month ago and we have not heard back. It's safe to say that this company doesn't care about people or their property. Avoid using them. There's plenty of other towing companies out there.

Their employee cursed me when I couldn't get out of my driveway because his truck was blocking the…read moreway out. Do NOT hire.

Dear Horton's, I…read morewant to tell you a short story about how your company took care of me. (First, let me say the car I bought from Sheehy Ford, brand new in 2014, has had multiple mechanical issues since I bought it. Biggest waste of money ever in my life). Well, I was on my way to work Friday on I-66 Eastbound just passing the 234 business on-ramp when my engine light came on and my engine revved up like it was stuck in a low gear. I pulled over and called Geico for Roadside Assistance. (Wonderful and caring customer service but that's for another review)! I recieved a call from Brian who works at your Horton's Wrecker Service less than 5 min after my call with Geico. Brian says he is right down the street and he's coming. He showed up about 5 min later. Maybe 10 min total I was on the side of the road. Mybe a hair less. Not bad at all. Brian pulled in and hooked up my car to the tow. I climbed in the cab. Man, it was clean in there... and smelled nice. Not what I expected honestly. Brian jumped in and we took off down 66, car in tow. He took me all the way to the Centreville exit of course so we could head back to Warrenton. We talked the whole way to Sheehy Ford. Brian is a good person and very polite. We had the best conversations and he smiled and laughed along with me. I cannot believe, but am very thankful for the very quick, reliable service and personal kindness I recieved on this very stressful morning. My day could have continued to slide downhill but your team seemed to be working miracles for me! Thank you so much Horton's and Brian specifically. I really appreciate your help! Jodie

service is rude! said they would get my vehicle by 4pm and I'm still waiting for them to get my…read morevehicle at 4:30pm. I understand it can get busy but that doesn't mean you need to be rude and hang up on me when I call and ask for an update! If you can't handle to two than don't except the tow and let someone else who can handle it take it!

This is a GREAT COMPANY! My car broke down yesterday and I was stuck at a gas station for 6 hours…read morebecause other surrounding companies canceled on me. Mohammed and his Team were called by insurance and they responded very quickly and courteous..They also made sure my car was dropped off at the correct location and sent me photos of the dropoff. The service was so good I'm recommending them to my work company. Keep up the good work guys!

Driver was provided the entirety of any pertinent info, including the year make and model of the…read morevehicle, pick up and drop off locations, etc, still called and asked photos of the truck and the distance he will need to travel. Was late by over an hour and after arriving at pick up, decided he doesnt want to do it. I wouldn't trust him to babysit a plant, much less tow vehicles. This place obviously has zero competence requirements when they hire drivers.