5/5! *This is a…read morereview purely based off a speedometer calibration service* The Service: I went here after a friend recommended Advanced Automotive for when it came to speedometer calibrations. Gave them a call and was able to come right in and get the service done. The calibration didn't last too long and before I knew it, I got the calibration paperwork i-hand and notarized. The Staff: The staff were friendly. On the phone, I explained what I needed and they gave me a quote and it was true to their word. After my calibration, they gave me the paperwork and I paid what was discussed over the phone. Everyone was nice and straight when it came down to the service and pricing. Overall, a very good experience with Advanced Automotive in regards to a speedometer calibration. Prices are fair and work is good. Highly recommend.

Needed to get an inspection and emissions done quick. I got lucky and was in and out in less than…read more30 min. I didn't want to go back to the DMV the next day. This is why I go to them. It has always been a honest experience. Allen

Great customer service, and a wonderful job fixing damage on my car. I recommend going and taking…read moreyour car there for any repairs. There can be a long wait times, depending on the damage of the vehicle.

Everything went well. The driver was very nice and professional. The driver showed up on time and…read moregot my vehicle to the correct location.

Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

Have been trying to contact this business to schedule an appointment for over a month now since I…read moreheard great things about them, but haven't been able to reach anyone. I have called and always get sent to voicemail saying it's outside of office hours even when they're supposed to be open, and I sent a message through Facebook that was marked as read but got no response. I haven't seen anything about them being closed, they're just impossible to reach. Not very good customer service.

Absolutely the BEST towing service in Arlington. Fast, professional and courteous! Ask for ALI, he…read moregives good towing!!!!

I had the best experience with this towing company and driver. Mr. Rory Byars was experienced,…read moreknowledgeable, respectful, and went above and beyond. He made my nightmare of my car problem easier to deal with. I highly recommend this man and his company.

On 11/21/2021 - freakish failure on new 2021 BMW - all coolant gone - stranded on Route 7 but -…read morevoilà BMW Assist! Contacted - tow company called and we're awaiting their arrival. And then Bingo! I see TWO tow trucks sitting on the opposite side of Route 7 blowing and waving and then a call... Steve confirming I'm their target - LOL! I reply in the affirmative and Steve says "we'll be right over". They sent two tow trucks - one to provide safety (as drivers appear to drive in drunken oblivion along that stretch of Route 7). Steve pulls up to load the Bimmer on the flatbed. Fully explains the loading/ towing process and how he'll ensure ABSOLUTELY NO DAMAGE to the Bimmer. I'm like (COOL!). Offers (and I accept) starting the car and gently loading onto the flatbed. Car taken care of [check]. Next - Steve ensures both my spouse and I have safe transport. My spouse with my daughter and me in the truck with Steve. Then the long ride to BMW of Fairfax (where my Bimmer will receive its usual expert attention by Elena Tanase and Robert Lolakas ). Steve is incredibly respectful and careful with my car and offers outstanding conversation (and entertainment) on the trip to BMW of Fairfax. Driver and passenger taken care of [check] - Car safely delivered to BMW of Fairfax for service on the following morning [check] Simply outstanding, unparalleled service by Blair's Towing & Recovery. Expert towing and customer service on a Sunday morning on one of the busiest stretches of Rt 7. 1M % Satisfaction. BIG UPS to Steve!!

One of the worst towing experiences. The tow driver demanded to pull the damaged material away…read morefrom the vehicle so that he could drive the car onto the truck rather than pull his truck behind the car and drive it straight onto the lift. I asked him not to do that. He proceeded to leave and drive off. never seen anything like this. Avoid this.

Dear Horton's, I…read morewant to tell you a short story about how your company took care of me. (First, let me say the car I bought from Sheehy Ford, brand new in 2014, has had multiple mechanical issues since I bought it. Biggest waste of money ever in my life). Well, I was on my way to work Friday on I-66 Eastbound just passing the 234 business on-ramp when my engine light came on and my engine revved up like it was stuck in a low gear. I pulled over and called Geico for Roadside Assistance. (Wonderful and caring customer service but that's for another review)! I recieved a call from Brian who works at your Horton's Wrecker Service less than 5 min after my call with Geico. Brian says he is right down the street and he's coming. He showed up about 5 min later. Maybe 10 min total I was on the side of the road. Mybe a hair less. Not bad at all. Brian pulled in and hooked up my car to the tow. I climbed in the cab. Man, it was clean in there... and smelled nice. Not what I expected honestly. Brian jumped in and we took off down 66, car in tow. He took me all the way to the Centreville exit of course so we could head back to Warrenton. We talked the whole way to Sheehy Ford. Brian is a good person and very polite. We had the best conversations and he smiled and laughed along with me. I cannot believe, but am very thankful for the very quick, reliable service and personal kindness I recieved on this very stressful morning. My day could have continued to slide downhill but your team seemed to be working miracles for me! Thank you so much Horton's and Brian specifically. I really appreciate your help! Jodie

Due to reoccurring issues with our car battery I've had to get a jump from Horton's several times…read morein the last year or so via our geico roadside assistance. The technicians who have come out have always been incredibly kind and helpful (one even recognized me from a previous jump and gave me references for a different shop to try). The customer service rep who answers the phone on the other hand is incredibly rude, as other reviews mention. I understand that they probably don't deal with the kindest customers since people are rarely in a good mood when they're calling for a towing service, but if they can't be kind to customers they shouldn't be on the phones.