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    Extreme Supply

    3.5 (96 reviews)
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    The return policy according to the website.
    Arielle M.

    I would leave zero stars if possible. DO NOT GIVE THESE PEOPLE YOUR BUSINESS. We bought my son a BMX helmet and since covid they are only doing curbside pickup... that was not the issue. Once we got the helmet we realized it was too small for my son. I called and asked if we could exchange for the next size up and he said that it was final sale. He never told me that when I was calling to inquire about the helmet. I would never purchase something final sale especially for a child when the item may not fit correctly. My sons dad was the one who actually went to go buy it, when swiping his credit card he also failed to tell HIM that it was final sale. No where on the receipt or on extreme supply's website does it mention this. According to the website it says you have 30 days to return. Robert was extremely unprofessional and rude, assuming he doesn't want to get in trouble for misleading customers he tried to make me feel like I was in the wrong and lied and said he had told me. That is false! I asked him to have the owner call me and he did not.

    Biltwell

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    4 months ago

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    Page 1 of 3

    Ask the Community - Extreme Supply

    Review Highlights - Extreme Supply

    I was met with Armando and he offered a service what was the polar opposite of what I previously experienced.

    Mentioned in 12 reviews

    Read more highlights

    You might also consider

    The Bicycle Stand

    The Bicycle Stand

    4.6(321 reviews)
    2.9 mi
    $$

    I gotta say it... Juan is a fantastic human that cares where the community and looks out for the…read moreindividual instead of maximizing the sale. You know the feeling at a corporate chain like Jack's bike store? They're trying to fit everything they can in your shopping cart and grin as they take your money. This is the opposite. We're talking about the TLC of Mr. Rogers (the show) meets Long Beach bike culture. If you get so lucky to have Juan assist you, you will be sure to think of this review and write another one. Good night.

    I stopped by The Bicycle Stand about an hour before closing looking to get a quick tire…read moreswap--switching to a different rim, adding sealant, and filling it with air. It was a pretty simple job that I assumed wouldn't take long. At first, they asked me to leave the bike overnight, but after explaining my situation, they decided to help me out, which I genuinely appreciated. The staff member was friendly and helpful, and the work was completed when I came back. That said, I was a bit surprised by the overall experience. For $40, I expected a little more clarity and consistency. When I asked about labor pricing, I was told they charge different prices for different things, which felt a little unusual and unclear to me. Also, while I understand I didn't specifically request sealant for the front tire, I just assumed it would be part of the service since the rear tire was being handled. In hindsight, that may have been my expectation, but it still felt like something that could have been communicated more clearly. On top of that, the pricing just felt high for the amount of work done, especially given how quick the job likely was. It gave me the impression that I was charged a bit more due to the timing and urgency of the request. Overall, I appreciated the willingness to help me out last minute and the friendly service, but between the pricing and lack of clarity, it left me with mixed feelings. I probably wouldn't return based on this experience.

    Photos
    The Bicycle Stand - Bike

    Bike

    The Bicycle Stand - Tire that was damaged

    Tire that was damaged

    The Bicycle Stand - Replaced wheel after it got stolen.

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    Replaced wheel after it got stolen.

    Extreme Supply - discountstore - Updated May 2026

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