1. Extreme Supply

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Signal Hill, CA

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Extreme Supply

3.4 (93 reviews)
Closed • Closed

Extreme Supply Photos

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Jacket and pants

Amazing customer service off top! I found them last minute, had to grab some quick gear, totally new to the bike life. Albert was able to assist me with my attire. Literally clueless and excited, I needed gear for my MTC course. And Gary threw in some great tips for beginners. I'm glad I found this location. Definitely will be coming back for some upgrades and necessities. Thanks guys !

The return policy according to the website.
Arielle M.

I would leave zero stars if possible. DO NOT GIVE THESE PEOPLE YOUR BUSINESS. We bought my son a BMX helmet and since covid they are only doing curbside pickup... that was not the issue. Once we got the helmet we realized it was too small for my son. I called and asked if we could exchange for the next size up and he said that it was final sale. He never told me that when I was calling to inquire about the helmet. I would never purchase something final sale especially for a child when the item may not fit correctly. My sons dad was the one who actually went to go buy it, when swiping his credit card he also failed to tell HIM that it was final sale. No where on the receipt or on extreme supply's website does it mention this. According to the website it says you have 30 days to return. Robert was extremely unprofessional and rude, assuming he doesn't want to get in trouble for misleading customers he tried to make me feel like I was in the wrong and lied and said he had told me. That is false! I asked him to have the owner call me and he did not.

Biltwell

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20 days ago

I did work for this company many, many years ago and the experience was so bad that I vowed never to work in retail again.

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8 months ago

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Ask the Community - Extreme Supply

Review Highlights - Extreme Supply

“I was met with Armando and he offered a service what was the polar opposite of what I previously experienced.”

Mentioned in 12 reviews

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I've been a customer of The Bicycle Stand for over 14 years, ever since I bought my beautiful city…read morebike from them more than a decade ago. They have kept me rolling safe through Long Beach with their excellent tune‑ups, thoughtful service, and genuine kindness. As my dog aged past 15, it became harder to get him in the bike basket, I locked outdoors and it started to look a little rough and sounded squeaky. After my sweet dog Sid passed, I ended up in an accident I caused myself. It damaged my shifter and bent my fender into the wheel. It had some other damage too. The helmet I bought at The Bicycle Stand literally saved my head. That helmet cracked during the fall, but I didn't. Yay. I am emotionally attached to my bike and I didn't want to give up on it, so I brought it in. Tony (from Boston), the crew and the owners, Evan and Nicole, treated me with so much care, even when I was feeling especially embarrassed. They restored my bike so it rides as smooth as the day I bought it. The team does an excellent job and they are always on point. Their helmets have always been top quality. I feel safe every time I purchase essential gear from them. Getting back on my bike with my new helmet feels amazing. I cannot recommend The Bicycle Stand enough. Their craftsmanship, kindness, and long‑term commitment to their customers are unmatched. Thank you to the whole team for 14+ years of keeping me safe, supported, and rolling strong. They deserve 100 stars.

Buyers advise. Please inspect your bicycle upon receiving it from service. I came to this shop to…read morehave new brake calipers installed onto my road bike so that I can fully finish upgrading my groupset. I provided the shop with the new calipers to be installed and have new brake fluid installed as well. I left over 2ft of brake hose on each side so if there were any shortening in the line that had to be made, they could do so. Upon receiving the bike, everything looked great, it rode well, etc. Within a month all the fluid in my rear brake was gone. Further inspection found that they installed my old calipers back onto my bike. I train day in and day out and don't really have time to look for this stuff, I just need to ride my bike. So I safely assumed that the new calipers were returned to me in the bag of other old parts I had removed from the bike, unfortunately the brand new calipers were NOT returned to me. Now, I am out of a bike and have to purchase new calipers again. The reason that the old calipers will not work is due to official notice from SRAM on their compatibility chart stating these brakes WILL NOT work with new electronic shifting AXS brake levers . I informed the shop on this and their response was, "I do not believe either of us knew that the supplied levers were not compatible with your existing brakes at the time of that conversation." As a customer hearing this from a shop isn't good news to hear. So again, buyer advise and take notice of the service being done before leaving.

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The Bicycle Stand - Bike

Bike

The Bicycle Stand - Tire that was damaged

Tire that was damaged

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Replaced wheel after it got stolen.

Jax Bicycle Center - New e-bike, an Electra Townie with a Bosch motor and 24" wheels makes for an e-easy upwind return from those long-beach cruises.

Jax Bicycle Center

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Jax is awesome. Jeff the General Manager in particular is an asset to the store. Really helpful,…read morefriendly and razor sharp expertise. I'm so glad I've found somewhere local where I can trust my mountain bike maintenance. I highly recommend this place especially if you are really particular about your bikes like me!

I went to Jax looking for a bike rack for my two Lectric X4 e-bikes. I was steered by the Jax…read moresalesperson to the Thule dual bike rack that folded up/down, tilted, and swung out on an arm so the I could access the back of my Bronco 4x4. We tow the Bronco behind our 31' Class C Motorhome. Our first major trip was 6000 miles to the Northwest. Lotsa windy, up and down, and bumpy roads. The arm that held my bike up/on the rack broke about 1/2 way. Luckily it was the inner bike and chained to the bike rack with a thick chain and lock for anti-theft or it would have fallen off. Jax, reluctantly, repaired the arm under warranty. Our second trip was to Key West and over 8000 miles, but mostly flat (although often bumpy) roads. Along the way the metal bracket on the bottom of the long bar the bike sat on cracked and one of the 3 ribits holding it on broke. I used 4 straps to tighten both bikes on the rack the rest of the trip. On our third trip (back to the Northwest) it started getting worse, so I added a 5th strap to secure things. I always had trouble getting the heavy e-bikes on the rack (the Thule "ramps" did not work with the one I was sold), so my son suggested I replace my Thule rack with one that mechanically went up and down. As I researched racks I needed to find out the weight of our bikes. I learned that mine was 71lbs without accessories, and my wife's was 63lbs. That's when I realized that the Thule that I was sold was rated for a maximum of two 60lb bikes! Jax sold me something doomed to fall apart! I will never go back here again...be aware. Their experts are certainly not experts on bike racks!

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Jax Bicycle Center
Jax Bicycle Center - This marlin 5 gen 3 mountain bike with the red "trek" is the 5th bike i have purchased from jax!

This marlin 5 gen 3 mountain bike with the red "trek" is the 5th bike i have purchased from jax!

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Extreme Supply - discountstore - Updated October 2026

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