I brought my truck in for what I thought was a faulty oil pressure sensor replacement only to find…read moreout it was a faulty tire pressure sensor. Because the tire pressure is fine, they recommended that I not replace the sensors until I need my tires replaced. I took their recommendation. To top it off, they did not charge me for the diagnosis. Scheduling online was easy, and the front desk person was very nice. Excellent experience. I'll go back. Thanks!

I was in and out in about 20 minutes! They did exactly what I asked for, without trying to upsell…read moreme on anything. Thanks!

I've come to Rick's shop with a few different cars. He is always very friendly and open about what…read morework he is doing. Love supporting this local business and he is always appreciate of getting work and supporting the community. Rick is my go to mechanic

I am a traveling field tech and spend all my time on the road. I was in Portland, Oregon and got…read morethe ok from corporate to get winter tires put on the van so I started calling chain shops in the Tumwater/Olympia area where I was going to be the following day. After striking out after several calls I tried his shop. Rick the owner, a vet, was awesome. I explained what my needs were and he tracked down the right tires for the van plus new wiper blades and better headlight bulbs. His waiting area is super comfy with couches, TV and a Kurig. As it turned out they got in the wrong wiper blades so while his guy was blasting out the tires, Rick drove out and got the right blades. In a messed up and sometimes indifferent world it was a pleasure to meet Rick and his shop. His prices are super fair and explained up front and i couldn't be happier with the experience. I would definitely recommend his shop for any of your auto repair needs. Me and my van is in much better shape thanks to Rick. Thanks!

Kept vehicle for 4 extra days, giving excuses each day and promising that it would be done the next…read moreday. Latch did not work, was told it was under a warranty but when we attempted to return the incorrect part (after having to have it replaced with a correct part at a different shop) would not allow return, got very short and angry after many attempts to return the part. Hoping that we can add screenshots of our communications with him and allow customers to make their own determination whether they want to use his servicesor not.

They fixed a massive electrical failure in our '17 BMW. Price and speed of repair seemed reasonable…read moreand the results were perfect. They said the previous shop that was aware of the issue (that I chose to ignore) should've told me the issue could grow worse with neglect. I thought, "oh well, we can live without the stereo and back-up camera for a while." Wish I had gone to Pete Lea's first.

I had a PPI done, and I requested a call back to have a clutch replaced after authorization was…read morereceived from Carvana subsidiary Silver Rock who handles claims. I called back initially the following day. The front desk associate claimed she hadn't requested it yet due to being busy. I expressed that I was on a time crunch since Carvana has a 7 day return policy and I needed to lock in a repair day before that 7th day. I never received any follow up. I think that Pete Lea's Automotive Medical Center could do a better job communicating to a new customer, especially with the rates they are charging. $213.00 for a PPI that is a dealership rate without the dealership experience.

Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

My husband and two dogs and I had arrived in the area for a few days away. We woke up on the first…read moremorning to find a screw in our tire, which had leaked a lot of air. Fortunately we had an electronic tire pump, so we were able to get to a tire place. I picked Gary's based on reviews and location. I was beyond impressed! They were friendly as heck and had our car in and out in about 25 minutes. We just took the dogs and walked over to a nearby coffee shop and had some coffee. We walked back and the car was done! And it was a good job--we went on to check out many places from Evergreen State to Point Defiance in Tacoma, feeling safe and secure the whole time. We are back home and all is dandy. I HIGHLY recommend Gary's for personal, friendly, and FAST work. Now I need to make those cookies I promised them...and send them! Oh--and there was no charge! Hence the promise of homemade shortbread cookies!

If you need any work done on your car or are having any issues with your tires, come here! The…read morestaff are all extremely helpful, knowledgeable, friendly, and most importantly, they listen to you! The prices are fantastic! I went in with a nail in my tire, and they repaired it within 30 minutes. I was originally quoted $30, but when I tried to pay, I was waved away. A big fear with auto repair places is that they will try to take advantage of you with unnecessary repairs, hidden fees, or overcharging services, especially for women. That is NOT the case for this place! I will absolutely be coming back for any and all service my car will need in the future, and when it is time to replace my tires, I'll be back here as well!

I asked around for a good shop to take my car to, and several people recommended Qual a ty and I'm…read moreglad they did. I never post reviews on here but Steve really looked out for me and fixed an issue with my timing belt that a different shop hadn't been clear about, saving my cars engine! Also major thanks to Ryan who got my car up and running in time for an appointment up north. Communicative, knowledgeable, honest, and timely--especially during Covid?! I found my new place for sure.

I cannot recommend Qual-A-ty and Steve highly enough. I had my poor lemon of a Nissan Quest in to…read moresee if it was worth fixing. So many people would have had me pour so much money into a car that just wasn't worth it. Steve was absolutely honest, charged me only what it took to diagnose it, and was patient while I arranged to get it back home. Reliable, honest, skilled, and kind -- I will be going to these guys for my repair work from here on out.

would highly recommend taking photos of your vehicle before leaving it with them and after you pick…read moreit up. Wouldn't take responsibility for a broken part but did end up fixing it.

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

Great spot! Left my car for a day of maintenance and had a lovely experience. I appreciate the text…read morewith an inspection report that allows me to approve or decline addition services. They also have coupons on their site which never hurts.

Found this place because I felt ripped off by the Jiffy Lube in Tumwater and I didn't want that to…read morehappen again. I found they had a Groupon for 8 Synthetic blend oil changes for $99. Can you believe that? What a deal! Anyway I showed up first thing in the morning and they were already at work. I sat in the waiting room and they let us have the remote so we can pick whatever show we felt like and time went fast because I was only there for 30 minutes. While we were waiting I enjoyed the coffee from their Keurig. I handed the guy my punchcard and they marked off two oil changes, since they had given me full synthetic. I didn't know the difference and the guy who checked me in was a mechanic and not the regular office guy, so that's where the mistake was. That's okay though, lesson learned- make sure to ask for the synthetic blend. The punchcard lasts for two years, so I'm gonna get one for each of my cars because who can beat that deal?

Great customer service and fair pricing. They were very understand when it came to customer service…read moreneeds and stood behind their work. This is an awesome "smaller" shop option with better service and pricing.

They continue to give our family great service at reasonable prices. Great people to work with.read more