Steve was very helpful and respectful Also offered some treats and water i highly recommend this…read morestorage facility also affordable!

After calling many many, yes many, storage facilities in Chico and surrounding areas to no avail, I…read morewanted to say how impressed I was with Matthew's customer service at Longfellow Self Storage! I was needing a storage unit in June or July for my son, a college student, and was seriously getting worried that we would not be able to secure one. Matthew put us on their waiting list. A couple weeks later, Matthew called me (I didn't have to keep calling him and asking for updates) and said one was available beginning June 1. Needless to say, I was thrilled, and we now have a storage unit. This type of customer service is becoming very rare these days! Matthew is knowledgable, professional, helpful, and just plain courteous and respectful! Thank you Matthew! We are so grateful, and I will recommend LSS to anyone, as will my son!

Amazing customer service! Got back after inquiring about a unit the next day and received the unit…read morethe same day!

I am posting this review based on my experience trying to get Cubix Asset Management to respond…read moreregarding a serious issue at Skyway Self Storage in Chico. My storage unit at Skyway was burglarized and property was stolen. I had been told at move-in that security cameras were functional and that walkthroughs were done daily at close of business. The facility's website also repeatedly advertised 24/7 security cameras / 24/7 video surveillance. After the burglary, I learned that the cameras near my unit were apparently not connected to Wi-Fi, and there was no useful footage available. I repeatedly requested basic claim information: ownership contact, insurance information, preservation of video/access logs, and a substantive response. I also contacted Cubix through a general contact account because of its apparent involvement with the facility. No meaningful response followed. Meanwhile, my same unit was later targeted again in a second attempted break-in, where the bracket securing the lock had been cut. I was eventually referred to Nestor Campos, Cubix's regional manager, who said he was waiting to hear back regarding insurance information and next steps. I followed up again. Still no insurance information, no explanation, no meaningful response, and no accountability. At one point, documents in the payment portal, including my lease, appeared to have links removed or disabled, preventing me from downloading or viewing them during an active dispute. In my opinion, the handling of this matter has felt dismissive, evasive, and in bad faith. A company involved in managing or overseeing storage facilities should not advertise security, fail to provide usable security footage when a tenant is burglarized, ignore preservation and insurance requests, and then leave the tenant chasing basic information for months. If Cubix is not the proper party, it could have simply said so and directed me to the correct owner, insurer, or claims contact. Instead, the silence and lack of accountability have been the most consistent part of this entire process. Based on this experience, I would be extremely cautious dealing with Cubix Asset Management or any facility connected to them. Before renting at a property they manage or oversee, I would ask: Who actually owns the facility? Who manages claims? What insurance contact is provided after a loss? Are the cameras actually connected and recording? Who preserves footage and access logs? Can tenants reach anyone with authority when something goes wrong? My experience has been that getting answers to those questions after a loss is nearly impossible.

Moving from a home of 38 years is traumatic to say the least. But having a patient, professional…read morehelping us navigate was essential to our successful relocation. C.J. at Murdock's, helped us virtually count our boxes with a discerning eye and knowledgeable advice. David came to our house and his eye and experience helped us even more. We were able to pack up in a smoother way because of their help. On moving day, Murdock's strong, handsome crew got right to work wrapping items that we didn't have the ability to prepare, like a lounger or irregularly shaped item, quickly and effectively. They were kind and professional and got the job done in a safe and efficient manner, saving us money along the way. On the other end of the move, we were ready for delivery, thanks to Murdock's educational video. Furnishings were loaded into the proper rooms, and time was taken to organize boxes in the new garage in a way that we could access them easily. We could not have been more pleased... and relieved that we had all of our earthly belongings delivered right to our new location. Our lives were changing so fast, but Murdocks grounded us with the comfort of knowing our "things" were safely with us. I highly recommend Murdocks for your moving needs. C.J. in the office will lead you through every step and build your confidence and trust that you can do it! She will give you a fair, honest, and accurate estimate with no surprises. Good luck!

The guys that help me with this move were professional, friendly and hard-working especially in 95°…read moreand higher heat. The move went smoothly and they understood exactly what I wished to have for the accomplished and work very carefully to ensure that they delivered to that specification. When I was going to college I worked for a moving company during the summer so I know how grueling that is - and I appreciate it that much more when those who do this strenuous a job job and do so with a smile and a great attitude. Thanks guys! You guys rock..

This place was amazing! Good location.. for me, quiet, and safe feeling. Very convenient and fast…read morerentals for uhaul. The thing that gave this 5 stars was the front desk . The woman who takes care of checking in, and renting to you.. she was amazingly helpful and wonderfully nice. She explained everything very well, was super down to earth about what we should get, and don't need, and really felt like she knew what she was doing! We were placed in a stressful move in situation and she, along with the business she works for made our lives so much simpler! Will return!

Since StoragePro has bought and taken over management of this place, it's gotten to be a lets…read more"fleece the regulars on pricing" money grab. Leah, the manager is wonderful but her hands are tied. Next door @ North Fork Storage (a new facility) they quoted me a 12x15 for $130 per month. I'll factually highlight that they're gauging. I've been a customer for 6+ years. I rented a 10 x 15 in 2021 that cost me $110 a year and if I paid The entire year at once I got one month free. This brought the price to about $100 a month. Four years later they are charging me $164 a month. That's a 64% increase in four years (an average of 16% per year!) Even Biden, and his lousy policies, didn't produce that kind of inflation, he's at 5.2%! So airport Storage, which has no real consumable material costs, is charging a good customer 300% the inflation rate during the Biden administration. This is nothing but a money grab, and especially shady as hell since when I called their service center I can rent the same 10x15 unit today for $147 per month at the same facility. So they're just sticking it to us. Stay away from this place. They're price gauging

very accomidating to my needs!!! would definelty recommend…read morethem!! grounds kept very clean and it is a very safe enviornment..

Beware of non communication from these people. I moved to Hawaii, left my credit card on file. I…read moreleft my card at the gas station in Hawaii, got a new card (old card was on auto pay at this storage unit) (30$ a month) and no one contacted me to tell me the card wasnt working. They did not call, they did not text, they did not email, they did not send a letter, what they did was they auctioned off all my belongings of my entire life completely traumatizing me and my son. They sold my baby photos, baby clothes, expensive collectables from my travels around the world, there was a bmx bike, flat screen tvs, beautiful gowns I got in Paris, 10,000$ worth of motorcycle gear. This was not your typical chico storage unit. This is where I come in between my travels because my mom lives here and I never believed that they could be so cruel. I have plenty of money and I do believe they intentionally stole everything in my unit after seeing what was in there. My son drove his car all the way from Florida to find out everything had been sold. No one contacted me about anything! They are dishonest and unethical. Dont store here if you care about anything in your unit.

I rated these folks as middle of the road to ensure I didn't skew their rating too much, but I…read morethink prospective customers should be aware of their customer service...or lack there of. Simply put, I called to inquire about availability. Left a message with my needs. When they called me back, the opening was simply, "you called us, what do you want?" I asked their availability for a unit, and received a curt, "no, we're booked." Right, wrong or indifferent...if you're going to do business with these folks, you should know how they will communicate with you.

From the owner: *Monitored Security Cameras*Electronic Security Access Gate*Enclosed by 11' 6" Cement…read moreWall*Discounts for 6 & 12 Month Leases *Easy Access 7 Days per Week *9 Sizes of Units*No Deposits Required *Free Storage Guide *Complete Moving Supplies *Insurance Available

The prices are great and the staff is really nice and helpful! The place is also clean and easy to…read moreget to. Have been here for a while now and am very happy with the facility. Would recommend it to anyone.

I had my LIFE there for a few years while I was overseas and they said "we know about traveling so…read moredon't worry you belongings are safe ( about 20k worth of music gear and family pictures, etc.) well. they screwed up and sent the wrong info to my bank for payment ( I have the bank documents) so exactly 90 days later they SOLD MY STORAGE!! When I called them they were VERY rude and said "well, we waited the 90 days required by law, it's not our fault you were overseas" needless to say no lawyer will take the case so I GOT SCREWED OUTTA ALOT OF GEAR AND MY WHOLE FAMILY HISTORY! and they didn't give a rats ars.....