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    Extra Space Storage

    5.0 (1 review)
    Closed 9:00 am - 5:30 pm
    Updated a few days ago

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    Recommended Reviews - Extra Space Storage

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    1 year ago

    Staff was very helpful and courteous.I appreciate that cause you don't get that at all storage units.

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    Emily S.

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    Rapid Van Lines

    Rapid Van Lines

    (30 reviews)

    If I could give zero stars, I would. Our move from the Bay Area to Atlanta with Rapid Van Lines in…read moreJuly 2021 was an absolute nightmare from start to finish, resulting in significant financial loss and emotional distress. It's taken me three years just to shed all that and be able to write this review. If I can save just one person from having to go through they pain that we did, it was well worth my time to write this. The movers were unprofessional and showed up late on both ends of the move. They were unprepared and didn't have enough packing supplies, forcing us to use our own blankets to protect our belongings. The packing process itself was incredibly slow, taking 19 hours to pack our small 890 sq. ft. apartment. They didn't finish until 3:28 AM, and the foreman ended up just picking a random cubic foot value for our belongings because he was tired and didn't want to calculate it properly. We had no other options because we were flying across the country the next day for our move, and I really felt cornered. This is a tactic they likely use with many of their customers, and you can see from the other reviews this isn't an isolated incident. Communication was nonexistent. We were only provided with a basic inventory list that didn't cover all of our items, and the driver informed us that our belongings were in storage in California. We were missing over $11,500 worth of items, including valuable electronics, irreplaceable family heirlooms, and my wife's entire wardrobe. The loss of these items has caused immense emotional distress and financial strain. To make matters worse, the company was unresponsive and unhelpful throughout the entire claims process. They offered us an insulting $156 settlement for our devastating losses, which we refused. It's been over a year, and we still haven't received any compensation for our losses. Thank God we had renter's insurance that covered the loss. Please, please, please make sure you keep your renter's insurance until you're all settled and can confirm that nothing has been lost, damaged, or completely neglected. I strongly advise anyone considering Rapid Van Lines to look elsewhere. Do your research, read reviews, and don't skimp on price because what you'll end up with is a company like this.Their incompetence, lack of professionalism, and blatant disregard for their customers' belongings make them an unreliable and untrustworthy choice for any move. Save yourself the stress, heartache, and potential for significant loss - choose a different moving company.

    STAY AWAY! READ THE FINAL COURT JUDGEMENT!…read more The Company picked up our belongings and charged me based on a 1,050 cu.ft. load at the pick-up location. I accepted the terms at that point as it was impossible to actually confirm the load and I relied on the Company's estimates: - I was reviewing, checking the count, inspecting the pick-up and disassembling process of our items (not all of them should have been taken) in our apartments on the 7th floor while the Company's movers put them into the truck; - Upon completion they showed me the truck and claimed that my load took 1,050 cu.ft. However, it was hard to check the accuracy since the truck was fully loaded and the load was not organized properly (from the floor to the ceiling). When we received our belongings it appeared that the actual load was only 450 cu.ft. if properly organized. Also, the Company didn't deliver assembling services at our drop-off destination which were promised at our pick-up location. The Company was not responsive to my claims, so I ended up going to court and won the court case. However, it is still a challenge to return the money (approx. $4,000) from the Company... As such, think twice before using their services!

    Rapid Van Lines

    Rapid Van Lines

    (49 reviews)

    This an untrustworthy and manipulative company. There was always an answer - always an excuse and…read moreat the end . . . extortion. Dramatic? See pictures. Our move was in July 2021 from LA to Western NC It took nearly 6 weeks to receive our items. Then, we had to wire transfer additional thousands of dollars if ... "you want your stuff." When it was delivered - they used day laborers who showed up at the house asking us where the rental van was. And - to receive any money for lost (Several items) and destroyed items we were buried in paperwork that included gathering quotes to repair and original receipts.

    My Google Map review was shadow banned! So I am leaving it…read morehere regarding: Rapid Van Lines based out of South Bend, Indiana. For those who stumble on this business, BE VERY CAREFUL! All the "excellent" reviews are from contributors with no backing! Pretty sure they are fake or bought reviews. My neighbor contracted this business for a long distance residential move from the west coast to northern mid-west. I can tell you, their excitement went from 100% "yea! It's really happening!!" to a BIG F... "We're 4 days behind schedule! Work starts next week! All our sleeping accommodations are reserved and paid for! And the truck and crew are 4 days late with no firm set arrival date or time!" Calls go unanswered. Customer service rep plays the good guy until worrisome calls become repetitive, then they just avoid picking up altogether. Time frame given by the crew when they do pick up calls are inconsistent, resulting in further delays. I have never seen a young family this stressful! Especially over the reliability and punctuality of a business claiming to be "5 stars" So heed this warning! Don't be fooled by the false 5 star ratings! There is definitely something sketchy is going on. Weed out the 5 stars, then you'll see reviews left by real people, who have contributed reviews towards other businesses. They are they one you want to look out for. Take their warnings and mines!

    Extra Space Storage - selfstorage - Updated May 2026

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