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    Smooth Move

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    Response quality

    Excellent

    Response time

    1 day

    Services - Smooth Move

    Appliance disposal

    Furniture disposal

    Heavy equipment disposal

    6 More Services

    Property cleanout

    Junk pickup

    Mattress disposal

    In-state moving

    Out-of-state moving

    Tire disposal

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    1 year ago

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    Jonathan D.

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    College Hunks Hauling Junk & Moving - South Bend

    College Hunks Hauling Junk & Moving - South Bend

    2.3
    (3 reviews)

    I scheduled my move well in advance thru the call center. The woman assured me the move would be…read morecomplete. I specifically asked as I couldn't give a complete count on boxes at the time. The team arrived as scheduled. They got my furniture loaded (which wasn't a lot) and started on boxes. They told me they had only been schedule for 1/2 day. And after dropping off the first load, left. They told me to call the office to get rescheduled to complete the job! It's a holiday weekend so talking to the office did me no good. They had been booked for the whole weekend. I was left with 1/2 a house not moved!!! Thankfully I found another company that would move me on July 4th. They are local and don't have a call center. He actually came to the house and assured me my move would be complete. The team was great at college hunks, very professional and friendly. It wasn't their fault the call center screwed up. I would not recommend them. Unreliable is not good business!

    My experience with College Hunks was absolutely amazing. I was very informed and constantly…read moreupdated on my appointment time. Vince and Hector arrived 20 minutes early, yes early, and made me well aware they were on the way. They were very polite and courteous. They made sure to protect my possessions with extra care as if it were their own property. Not only were they friendly, they were funny and efficient. A great customer service experience! Princess was my service advocate and made sure the project was flawless, she is awesome. Thank you College Hunks for your superior service@

    U-Pack Moving

    U-Pack Moving

    3.8
    (14 reviews)

    I used U-Pack to move from Northern Indiana to Seattle and had an exceptional experience. The box…read morewas delivered on the morning of the scheduled date, and I was able to call around 5:30pm for the box to be picked up the next day after I was done packing it. My box was picked up on a Thursday morning and made it to Seattle by Tuesday. I did check the status (there is not a detailed tracking just when it departs and arrives from your origin and destination locations) and see that my box had arrived in Seattle already. I called the dispatch office in Seattle and was able to get my box delivered the following morning on Wednesday. This was 2 days before my guaranteed delivery date of Friday. I was able to have movers (I used task rabbit) unpack the box on Wednesday and once again called that evening to have it picked back up the next morning, Thursday. This means my entire move from Chicago area to Seattle was about a week, including the drop off and pick up overnight waits. Nothing was broken in my box and I had no issues coordinating with the pick up and drop off workers. For something stressful like a cross country move I appreciated how issue free working with U-Pack was and how efficient they were in timing. For further reference I moved a small 1 bedroom. I will say 1 small box was a bit smaller than I needed and ended up leaving behind my dresser (gifted to a family member). Some tips: I found out at the end of my move you don't need to actually call the dispatch centers you can request pick ups and drop offs through your moving dashboard, I found that the dispatch centers preferred drop off/pick up times around 9am, when you call a dispatch center its important to be clear what step in the move you are on so they can reference the correct tracking number. Overall I would highly recommend.

    Had a great experience using u-pack. Was a little skeptical, but everything went well. All items…read morewere returned to me in good condition. Estimated time of arrival was precise. Thanks for helping me move my mother's belongings from Michigan to California.

    Wiltfong Moving & Storage

    Wiltfong Moving & Storage

    1.0
    (1 review)

    We had a terrible experience with Wiltfong Moving & Storage and United Inc. Our move was in…read moremid-November 2019, and the plan had been to pack and crate our items for 5 days in South Bend (Indiana), store the truck for the weekend, and then arrive in Minnetonka (Minnesota) on Monday. The truck did arrive early on Monday morning in Minnesota, with the intention to leave before Tuesday noon. No movers showed up until 9:00 am. Two hours later, another mover showed up, and could not lift heavy furniture. They dropped and did serious damage to our custom-made armoire. It is still sitting in pieces in our garage. Seven hours after the truck arrived at our home, a ton of movers showed up and proceeded to stampede through the house in order to get the job done before dark, which meant they needed to finish in 2-3 hours. The crating and moving in Indiana had taken 5 days. They scratched our new wood floors, dented our walls, damaged more furniture, and tracked mud all over our new carpeting. The driver acknowledged the damage and, in his haste, to leave said to call Steve Nixon to get help. We called Wiltfong immediately about what happened. Steve Nixon and Ryan Wiltfong did not send an inspector to assess the damage or help with assembling and putting furniture in the correct rooms. Instead they just sent us claims forms. Ryan Wiltfong stated that "they would settle the claims after the listed items were repaired and receipts were given." We had purchased $132,000 moving insurance. We proceeded to get most of the items fixed (except the armoire, which is ruined), as well as repair the wood and walls, broken glass, and clean the carpets. We submitted receipts and claim forms. Ryan Wiltfong NEVER reported the damage to United Inc. We found this out after calling United's headquarters in mid-February, and found they had no record of this ever happening! We are stuck with the bills for almost $10,000 worth of damage. Wiltfong and United are denying the claim because an inspector never came. The same inspector that we had asked for in November/December that Ryan and Steve had ignored. Now in March, United Claims Department wants to come out now to see the damage and the boxes. This was a complete disaster, through the intentional incompetence and lack of concern for the customer of Wiltfong Moving and Storage and United Inc. Do not use them if you value your property. I certainly would not if I had known this was the move that I would have.

    From the owner: Wiltfong Moving & Storage Inc. is a full service moving company that specializes in the…read moretransportation and storage of household goods, computerized equipment and other commodities. We serve individual consumers as well as corporations and various government agencies in local, long distance and international moving. Our staff consists of carefully selected professional managers, service coordinators, experienced packers and the most highly qualified drivers in the industry. Moving services are provided at competitive pricing as well as commercial, high-value and fine arts warehousing and shipping. Satellite tracking and our staff of relocation coordinators pay attention to all the details of your relocation.

    Smooth Move - movers - Updated June 2026

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