This is my first time with a storage unit. Its open all day which is convenient since i am moving…read morethings in at odd hours. It is very secure and the unit is in doors. When i first started moving my thing in, it was very quick and easy. Ms. Vivvie checked me in. She was very nice and sociable. I would recommend this unit to a friend.

My family and I were looking for a storage unit while moving our daughter out of her college dorm,…read moreand since our hotel was nearby, we decided to use a storage facility in that area. It ended up being much more affordable compared to the storage units closer to the colleges in downtown Atlanta. Before booking, we called customer service to ask a few questions. We had already reviewed the information online, which was very helpful--it clearly outlined the different unit sizes, pricing, and even estimated how many items could fit in each unit. This made it easier for us to choose the right size without overpaying for space we didn't need. The representative we spoke with was very kind, friendly, and patient. He thoroughly went over all the details and made sure we understood everything. There is a $22 administrative fee for the first month in addition to the monthly rental fee. They also offer a lock for a one-time fee of $22, but you can bring your own to avoid that charge. Since we were on a time crunch, we opted to purchase their lock. He also explained that the first 30 days of insurance coverage are included. After that, you can either provide proof of your own insurance or purchase theirs through the app, which is around $16-$20 per month and covers up to $5,000 in damages. Additional details and paperwork are provided in the unit for review. The only slight challenge we had was locating our unit at first. The layout was a bit confusing, and our unit ended up being a few rows over from where we initially expected, so it took some time to find. Overall, we were very pleased with the facility. The unit is indoors and climate-controlled, which we really appreciated. The property is secure, requiring keypad access to enter both the building and interior areas, and you're assigned a unique PIN and unit number prior to arrival. They also offer an app, which makes it easy to access your account information and make payments.

This is a really great service, especially for someone like me who didn't have people lined up…read morewaiting to help move my belongings into storage. Closetbox picked my things up from a Public Storage unit which had been broken into (this the reason for moving my things out) and delivered them to their facility. Unfortunately, I experienced a financial setback and could not afford to keep using Closetbox. They did something incredibly kind for me-they delivered my stuff to a location of my choice within a 20 mile radius of their facility for free!!!!! They're not just a business, they are kind and compassionate people.

Well I guess I'm an outlier but it's probably useful for me to share my experience. I had a very…read moreeasy time booking my service and the estimates for moving things was fine, although it was a bit strange that a couple of lamps raised my rate/month by $5/month. (Doesn't make any sense? Let's keep going). Evidently there's important fine print in the pick up confirmation email regarding what the mover will and will not do. They will pick up your stuff, but you're expected to disassemble your own bed and wrap all glass and mirrors. I didn't mind paying for these services, but they definitely need to share this information when you book over the phone. I would venture that a good chunk of people have at very least never disassembled a bed. I called them twice to let them know I would need help. Evidently this was confusing each time I told them because they all seemed to forget I told them. Then the day of the pick up came. I went to my old apartment and wrapped the glass I could lift myself. I taped my drawers. All this was done before 9am. The time window I was given was between 9 and 11. By 10:50, they called and told me that it would be 1pm. Then began four hours of back and forth and an utter inability to contact those actually picking up my stuff. They finally arrived at 440. 20 minutes before my service elevator reservation was up. I had to ask for an extension and the building was not happy-they shockingly like to plan for convenience for their inhabitants coming from work. The movers did fine, although they grumbled quite a bit about helping me wrap the things I'd mentioned several times that I would need help with. But the attitude was very, "we have no idea why you're so put out." Um...I get running behind. But 6-8 hours late is bulls*it. The company credited me $25 for my trouble but I have to say, this doesn't begin to cover it. Closetbox then said a customer service rep would be contacting me to address my complaints. Evidently someone called and failed to leave a msg. I think they're scared of me, but all I've done is express dissatisfaction and I think I should be credited for a month for the awful service + extreme delay.

I found this hidden gem while searching for a storage solution for my company's enclosed trailer. I…read morereserved a space on Sunday, went in the next day to see it and was in and out quickly. The customer service was outstanding the team was so friendly. They went above and beyond when we came to park our trailer. I would recommend anyone looking for a storage unit to check them out!

Storage Sense is a great storage solution, they were friendly and inviting from the very beginning…read more Chris was knowledgeable and humorous, making the sign up process super easy. We would highly recommend them for all your storage needs.

I had a great experience moving out of a unit here that I took over for business purposes and…read moreneeded to move closer to my home. The staff was very friendly and helpful, and even went out of their way to find me a cart (on two different occasions). The move out process couldn't have been easier, and the parking/gate entry process was very simple as well. They also have a user-friendly app for reviewing your account, updating/making payments and this is also where you can find your personalized gate code. All in all, I highly recommend this CubeSmart location for any storage needs in the Dunwoody area.

Buyer Beware! If I…read morecould give less than one star I would. I've been renting public storage units for years and have never encountered a more predatory company. I've been with nearly every other company and have never had the same level of problems. They have very vague collections practices in hopes that you forget your belongings so they can auction and collect insurance. When you call to make a payment they block your account on both the phone and website so that additional late fees accrue. After a certain date you must pay in person which is even further predatory because if you cannot come in they will insist and REFUSE payment also all payments must be in full so if you do not pay again... you're at risk of losing your belongings. I understand how public storage works but this is the first time in my entire life that I've been hit with a Lein and risk of losing my belongings for being 31 days late. After voicing my frustrations with a manager she encouraged me to not pay until the auction which again is predatory in them hoping I lose my valuables I am contacting a lawyer because there are terms in my contract and my history with this company that prove their tactics to be predatory .

I'm sure, with the proliferation of storage facilities in recent years, there are many quality…read morestorage buildings. The difference is the employees. Go see Jeff at Peachtree Parkway Storage. He is the best! Jeff will make sure you get the best storage solution at the most favorable cost for the customer. Jeff knows the spaces inside and out and will make sure you are happy!

Jeff was very professional and polite. Storage was extremely tidy and Ive never had such an easy…read moreexperience at a storage facility in my life. This place ROCKS! Thanks again Jeff & see you soon!

The rent has gone up every month from $79 to $189! Storage…read moreunits are a real profitable business apparently. We just downsized and the we were charged $19 for another lock. I have a lock! I just changed units why would you automatically charge me for another??? Now I'm here trying to get a refund and Celeste left a nice young man at the facility with no knowledge of how to handle the refund. And she isn't answering her phone for 15-20min now!

The rent increases are astronomical. They aren't alone in doing business this way...it's a typical…read moremove to be expected with storage facilities. I was paying $179 for a 10x10 in the middle of 2023. Beginning of 2024 - $231 (30% increase); April 2024 - $267 (16% increase AFTER negotiating 3 months at old rate); in October it's due to go to $331 (24% increase). So, in the matter of 1 year (Oct to Oct), I will have enjoyed a 43% increase in price. Yes, a clean facility and well-lit...just be ready for price increase insanity! I'm moving out before the next rate hike.

First let me say this review has no adverse effect on existing property managers Moses and Amy…read more When they were running the front office in person, service was fabulous. The property is secure and the facility is clean. Now the office is run with virtual computers set up by Reliant Mangement and customer service no longer exists. They are absolutely horrible. I would be extremely cautious in giving them any credit card or debit card information for auto payment as they are now streamlining cash from their customers by issuing you an invoice for one amount and charging your credit card a higher amount. Of course you cannot speak to any management because they are busy hiding behind their cameras and email system. I would also be aware when renting any unit as they will give you one price and then two months later substantially increase your monthly amount.

I was greeted immediately by Amy, she was friendly and helpful. I was worried about safety and Mark…read moreassured me it was not only secure, but they lived on property and monitored the area. Mark saw my small car and mentioned the truck rental program, which is super convenient. I would highly recommend this location and the hospitable team working here.

I'm impressed! I called the location and Mari was away from the front desk. She said she would…read morecall me back. I didn't have high hopes. 20 min later my phone rang - it hapened! That's my favorite type of customer service - someone did what they said they were going to do. She helped resolve my issue very quickly. Thank you, Mari, for being amazing!

READ THE FINE PRINT, THE PROMOTIONS ARE A BAIT AND SWITCH TACTIC!!! I was very pleased when I…read moremoved in in December 2024 and we are now in March and I received a letter that my promotional was ending in March. My new rate almost doubled and there was no information at the time I signed up that ratesc would change withina fewmonths. I expected to see a hike at the end of my first year, but not this bait and switch tactic. I read over my lease and found the little clause in fine print. "Customer's Rental Terms May Change with 30 Days' Notice. Customer acknowledges this Lease is month to month and that Operator may change or increase Customer's Monthly Rental Charge, fees and charges, due to changes in market conditions or for any other reason at any time upon 30 days' notice to Customer. " Who does that? And who would make a rental not knowing what your next bill will be month to month. They got me because I did not read the fine print. It was never advertised as being a promotional that would change before the year was out and they know exactly how to manipulate the agreement. I won't be staying, I just needed a little space for some odds and ends. I can put my stuff in my sons storage.