We needed it when we had our house heat treated and loved it so much that we kept it till we got…read moresheds in our backyard. Mark who manages it was great to deal with. All around great experience and I highly recommend them!

Mark has been excellent from the initial time I moved my items into the unit. His professionalism…read morein answering questions and assisting with payments was top-notch. This is the cleanest and most secure storage facility that I have ever seen. The facility is well-lit and secure, providing peace of mind. Definitely would recommend to my friends about Golden State Storage.

These guys are awesome! Best deal in town, plus a very convenience access to your belongings if…read moreneeded. I have everything from sofas, refrigerator and more appliances, dining table and 6 chairs and a lot more boxes stored in these safe vaults, all professionally wrapped and protected. This is the second time I have my stuff stored with them and I highly recommend this company, you won't be disappointed :-) Keep up the good work guys!!!

My aunt has been using this storage facility since moving from the East coast 8 years ago. We…read morerecently had to get into her unit and the whole team was incredibly helpful, from making the appointment, quickly and efficiently helping us sort through the units, and helping pack up our car. A big thank you to Alejandra, Nelson, and Carlos Garcia!

I just met Clebed. ONE OF THE NICEST most respectful people I've ever had the privelege of chatting…read morewith. He not only opened up my account st this location but had the decency and humanity to talk with me about some deep topics that I truly appreciate. I can't wait to comeback on a day he is here again. Thanks Clebed and Alfredo!

The most unpleasant employee I have encountered. He was extremely rude and disrespectful. During…read moreall the time I have been renting storage units, this was the worst experience I have had. I usually try to understand people, but this man treats customers as if they are garbage. I would not want anyone else to experience the feeling I had after visiting this place. The employee working there was an older man who clearly has never been taught how to communicate respectfully with people.

This company cannot be trusted. They will increase your rent by 29% at a time and will not reward…read morecustomer loyalty. 29% increase is egregious price gouging! Public Storage's idea of customer retainment is the opposite of just all businesses in existence! They will keep increasing your rent despite the fact that it will reach a point where they charge more than double of what any of their competitors charge. Now they want to charge me $525 for a 10x10 unit when I can go get a 10x20 unit from several of their competitors for half of the price. And I can get a 10x10 elsewhere for less than $190 if I wanted to get another 10x10 unit. If you already rent from them, make sure to not use automatic payments because they are relying on customers that don't pay attention. This is not ok and it most definitely IS price gouging! I've paid them around $30,000 so far since I've been a customer and they don't seem to value the approx $5,000 that I've paid them every year! Loyal customers are of no value to Public Storage! You can save thousands of dollars a year by going to one of their competitors and the fact of the matter is that Public Storage does not offer anything that their competitors don't. In fact, some of their competitors do more than just charge half the price of Public Storage. Some of these same half priced units are even climate controlled, when Public Storage isn't climate controlled at their price gouging prices. Climate controlled 10x10 units at their competitors for less than $200! Every single competitor in the area costs less than half of what Public Storage costs! Be wise with your money! There are plenty of options and, unfortunately , Public Storage, does not seem to value loyal customers! You will find more value elsewhere! I guarantee it!

Jordan hooked it up!!! People should be more like him with his customer service…read more Public storage is great

I don't usually write reviews this early in the process, but I had such a great experience touring…read moreSoCal Self Storage that it felt worth sharing. From the start, everything just felt easy. Rebecca walked me through everything over the phone in a way that was clear, thorough, and never overwhelming. Ella was amazing in person--super friendly, helpful, and made the whole experience feel welcoming instead of transactional. You can tell they both really know what they're doing and actually care. The facility itself is clean, well-maintained, climate-controlled (which I love), and feels very secure, which was a big priority for me. No weird storage-unit vibes. Super organized and well taken care of. I haven't moved in yet, but based on how smooth and thoughtful this whole experience has been so far, I feel really confident that move-in day will be just as seamless. Really appreciate how easy they've made this decision. Thanks everyone!

Fantastic sign up, clean facilities and great outgoing staff. Makes me feel safe knowing my…read morebelongings will be safely stored in an air controlled space. great option for students for the summer, which I am.

These new owners are the definition of slumlords. They tried to raise rent over 25% during a state…read moreof emergency, which is illegal. I believe they are charging other tenants over 25% that did not complain about it being illegal. Draya is the absolute worst business person to deal with. She is verbally abusive. They changed the locks on my storage unit without specifically informing me and I have to work around her schedule to gain access to my property. All you had to do was be cordial to me on the phone Draya. Avoid this place at all costs. They don't deserve your hard earned money.

The new management is HORRIBLE!! We have had this storage for more than 10years- the new manager…read moreDiana is rude, unprofessional and disrespectful. Don't bother asking for a ledger because according to her it cost money to mail you a ledger and she will bill us the postage. They raised the rent within the first month- insurance prices for the units went up again within the 1st month. We never received anything of the new management taking over so my rent is auto paid through my bank and didn't even know that the rent went up until she called for a "partial payment" that they can't accept. What partial payment? we are always one. Month in advance. If it wasn't for the fact that I am not able to move this storage unit she would be the reason we move, horrible attitude

Moved last week to 2 ground floor units at PS. One was not what we wanted so we made our way to…read morethe office. Upon arriving, we met Gabby ....she helped and solved our issue immediately. She was able to secure an even better unit for us side by side our other unit. Her attitude was professional and quick. She is awesome. im so happy to have rented here and have everything safely being stowed while I figure out my life:). thanks PS and especially Gabby!

Gabby at Public Storage is truly outstanding! I have four units here, and she consistently delivers…read moreexceptional service. Everything is turnkey, easy, and professional. She responds quickly, is always upbeat and helpful, and genuinely goes out of her way to make my life easier. It's rare to find this level of customer care. Thank you, Gabby, for your amazing service -- you are the best!

We had a small storage locker here for several years and they continue raising the rent each year…read moreto the point that it became ridiculous! They want $70 per month for a 3X3x4 locker! I found a slightly larger locker at Public Storage, just around the corner, for $15 per month. Granted that is an introductory rate, but even if they double it after the introductory period, we will be at $30, which is still less than half price! On top of that, they never answer their phones for existing customers. I had to call as a new customer to finally get ahold of them. Bad service bad pricing! I don't recommend them!

e, they have my card and bank information on file but refuse to use it! I am not in the area to go…read moreover there to pay in cash for the next week and they are informing that they will charge a late fee, although I am more than willing to pay over the phone or online right now. In addition to all of this they locked me out of unit so when I tried to put stuff in it I was not able to. They did that without warning or knowledge. These are not trustworthy people and they will do anything g they can to scam you out of money. There are plenty of other storage places where you would be working with decent management and people who will not try to overcharge you. They have also told me I am no longer allowed to rent a unit online, as the accounts clearly offer with a large button that says "add a new unit" and has the prices listed for each unit. So they charge random fees because they want to and do a bait and switch for units they offer online. Not to mention the raising prices every 6-12 months.

It could be quick and easy if the self pick up feature actually worked! Glad we had a reservation…read moreas we got there and there were only a few trucks left. Heard someone just trying to walk in without a reservation and they were turned away. Once we were helped though process moved quickly so we could drive off.

If I could give zero stars, I would…read more This is hands down the worst experience I've ever had with a storage facility. Not only was I screamed at by one of the staff members (who clearly gets off on power-tripping), but they also locked me out of my fully paid unit with no notice whatsoever. I showed up to move my belongings and found the code had been changed. No call, no email--just locked out of my own property. Let's be clear: I paid for that unit. I don't care if all I had in there was a cotton ball--it was mine. And someone else was given access or it was reassigned without my permission. Completely unethical. Access is granted at random times, nothing is consistent, and it's definitely not what's advertised. This person picks and chooses who gets in and when. It's unprofessional, sketchy, and flat-out disrespectful. And the fact that U-Haul as a franchise allows smucks like this to represent their brand? Honestly pathetic. It's a terrible look and bad for business. I will never rent a U-Haul truck or storage unit again. I'd rather lick a doorknob at a COVID motel than give this company another dime. Save yourself the headache. Go anywhere else