Great experience. No issues, safe and friendly. Would definitely come back in the futureread more

Very quick response about any question. Helpful and cooperative. Aal are good to accommodate and…read morevery friendly.

I am so glad we found this place. Clean, secure, well-lit, super friendly staff and with reasonable…read moreand affordable pricing that is--most important to us--up front and honest. We felt really good about the security and cleanliness of the units (all climate controlled) and the facility overall (the Plano location was only built a couple of years ago and it's super clean). Plus the ease of being able to drive up so close to the units. We worked with Wendy and she's been so kind and helpful and informative through the entire process. I did a lot of research and this place was definitely the right choice. We really appreciated that All Storage had a great intro special but that Wendy was also super up front about what the pricing would be after the special ended. Our close friends had a horrible experience with one of the bigger chain storage places hiking their rent up by insane amounts after the initial first month offer, and that's why we wanted to find a more locally run place. Wendy walked us through everything and went over what we could realistically expect in terms of pricing and it was all very reasonable. She went above and beyond in ways she didn't have to and we really apprecaited it. It ended up being harder than I thought it would be to find a clean, secure, affordable and trustworthy storage place, and so I wanted to make sure to write a review for All Storage in case it can help out someone else who's in the same boat. In short, highly recommend!

This facility is brand new and everything is clean and very EZ to drive up to!…read more The manager, Tressa, is so sweet and friendly. Definitely goes above and beyond with her customer service even when she doesn't need to. I am referring everyone here!

This place has been amazing with the friendliest Manager (Carol) on site who is willing to help and…read moreoffer great customer service! Also, a very clean and safe place for you to store items. The lighting, cameras and security make it safe! Definitely would recommend this place to anyone looking for a storage unit!!!

Sunbelt had great pricing for a climate control unit, is very clean, one story facility that is…read morevery easy to load and unload to your unit. Carol is so helpful, and accommodating. They have locks that come with the unit that are very secure and it saved us from having to go purchase one after a long day of moving! Gates are secure in and out. The facility is great! Carol made leasing it quick and easy! She's a fantastic manager and I appreciate her walking us thru each step. Highly recommend !

So nice and clean is the first ting you notice. I'm so happy that this one had indoor storage…read moreespecially with the weather down here. Decently priced for the area but the associates up front made me rent a unit. it was so nice speaking with Cheryl and Tiffany, they made me feel welcomed.

I would recommend finding another storage option in the area. I have two of their large units that…read morerun $235ish a month and have had an issue every month since I moved my household goods there as we it for our house to be finished. To start, the elevator ‍. You need a code to request the elevator every time. Mind you, you already put a code in to enter the gate, then another code to enter the building, then you need it a third time to request the elevator, over kill and a time waster, especially when you are paying moving companies by the hour. The elevator doesn't have a run/stop switch. Makes it hard to load an elevator moving in or out. If you prop the door open to fill it, it shuts the elevator down and the staff has to come reset it. I ended up switching one of my two units to a first floor unit strictly because of the time it took to do two loads up to the second floor. Issue two. I bought multiple locks from Home Depot so they are keyed the same. On my second month bill, I get a charge for locks from them. I called and said I supplied my own locks. Response was, there wasn't anything they could since I was already charged, but they'd credit me the following month. Good enough for me. Did they do it? Nope. Shows lack of any follow through. Issue three. Today I get a call saying they are overlapping my lock because they are missing a form. They have everything else signed and dated THREE months ago, but today they lock my unit, because they can't find it. Units are paid on auto pay, but one form on just of the units allows them to lock my goods up. Now they hadn't called me to let me know, before this, which is the professional thing to do. Instead, make it so I can't access it, even though the exact same documentation is on the other unit. Issue four. When I set up my units, I did autopay, just so I wouldn't be late or miss it, while we are in transition. They only auto drafted one of the units and I get a late notice with a late fee. I told the lady who I called that everything is autopay and that they took for one of the units, why not the other? Response has been par for the course, "not sure why, but we'll remove the late fee." I'm a huge supporter of local, small business, but in this case, go to the storage unit a block north and avoid this place at all cost. When I asked for a managers number or the owners contact to be emailed to me, since I'm on the road, I got a snarky answer from the lady at the desk and still no contact info. The owner has 5 reviews on here, the two good ones are a form letter response and no response to the negatives. That should give you an idea of the management.

The rent goes up fast!…read more The facility was clean and easy to access. The rate for the 5x10 unit was $51/month in August 2024 (after a $41/month introductory rate for three months). They increased the price quickly. In May 2025, they raised the rent to $66/month, and they just notified me that on February 2026, the rent would increase to $86/month. That's a 30% increase every 9 months, a 70% increase in a year and a half. I'm moving my stuff out before the next rent increase goes into effect. If I were to do it again, I would only consider Public Storage for short-term rental (less than a year).

They had the size unit I needed, when I needed it, at a very reasonable price. It's well…read moremaintained and clean. They have great security. Carts are available to assist with your moving of items.

Put my household items here for a few weeks. Turned into a few months!! Price stayed the same and…read morethe items were untampered and all good (from what I can see from moving). Once I unpack and confirm billing has stopped for the next months I'll update (if there's any issues). Other than that... Dana, Paige and Nikki are AMAZING! This is my first time using storage and I didn't have to haggle. I didn't have to double check on charges or deal with any drama! In fact, Paige called to let me know that my account was not on auto pay (I thought I had set it up but that was something else). I was so happy she called!! After that it was plug and play. I ended up doing the unit longer and when I came out I was half expecting to maybe have some type of issue with maybe bugs or you know just regular stuff it was inside and air-conditioned but I figured there's gonna be some thing you know since it has been so many months. Everything was great for him as far as what I can tell if anything changes I will come back and update. This was one of the most positive experiences not only from calling around other places, but pricing, location and cleanliness. The biggest and most impressive part was when they cut the lock for me because I had left the keys in another state. They were able to give me a very good price for the extra work and I was incredibly grateful rather than having to call a locksmith! Dana is amazing! I absolutely love these three ladies! Great work! Thank you again so much for all of your help!

I big thank you to both Paige and Tanner yesterday who went out of their way to help myself and my…read morefather when we were getting things out of our storage! They went above and beyond and even helped me with cleaning some dust/dirt off furniture with a blower machine and sweeping out the unit without asking. Amazing costumer service! Thank you both!!

Warning: The facilities are fine but you should expect to pay 100-200% more within the first 3-6…read moremonths. There are no options for annual or multi-year agreements, and there is no option to talk to an actual human about your account. I'm moving out as soon as I can, and would only ever use Public Storage in the future if I knew I only needed very short term storage.

Please beware of using this franchise location of Public Storage. They will do a "bait and switch"…read moreon you within a month. I first rented a unit there in April 2018. I was looking for a 5x10 space. My monthly payment was $54 with insurance which is why I chose this place. This was reasonable for me. However, within a month they raised my payments to $65. Then four months later my monthly payment was already at $76 in October. In July 2019 there was another price gauging and my monthly total was increased to $96. I just got another email from them couple of weeks ago saying my price will increase to $104 starting April 2020. Luckily, I am no longer in need of this storage space and will be moving out before April 1st. However, this is no way to price gauge your customers. There is absolutely no justification for this increase. Looking at your website, you are still doing a bait and switch advertising 5x10 at $43 rate right now. Attached screenshots for proof.

We rented 2 storage rooms here. One for 2 years and a second one for 3 years. The positive is that…read moreit is very clean. And seems very secure with gated entry and cameras inside every hallway. The reason got that 3 star is that they increased our rent every few months. It got to the point where rent was more expensive than my first mortgage! If you need very short term storage, this place is fine because they give you a cheap teaser rent rate to start. Then they start jacking up the price every chance they get! I just think there are less expensive better value storage places with the same level of security and cleanliness. We left when they gave us yet another price increase notice!

CLEAN, secure, and great customer service! Loved that they have music playing in the hallways! They…read moreeven provide you with a dolly to use. Never had a problem here! My husband just closed his account here yesterday and it was simple to do without any hidden costs. Thank you!

First off, this was my first time renting. It was a frustrating experience. I rented online and…read morepaid for a lock. It sent me a code to get through the gate and it was the wrong code. I looked for an employee to help, nobody was around. I called the 800 number for help, I pressed 4 to talk to property manager and it hangs up on me. Nobody wants to work anymore. Finally got online to their chat to get through the gate. Their system never sent me the door code to get in. Their chat had to tell me. It was so annoying. I also didnt know how to get out. You have to enter the gate code again to get out. It would be nice to have that instruction available. I dont know why they have open hours when nobody is there working. They sell locks inside with nobody around to check you out.

The previous Security Self Storage has no issues for many years, then the Public Storage company…read moretook over and everything has changed. They raised old tenants' rent without prior notice for hundreds of dollars per month, while the same size unit costs are much lower even with great discounts to trick new tenants to move in. I had a 10x16 for a long time, the new company moved in and changed hours from 24/7 into 6A-9P. Management kept changing, none of the issues were actually addressed since the person I talked to was no longer there when I check with the company again.

To increase rent from $25 in July to $60 in August is nearly…read morea triple increase and absurd. I was assured when choosing Public Storage that if I would be willing to move/transfer units I would not experience such drastic increases. Recent meeting with Heather gave me no such option. I was willing to move units and was not offered a better rate. Unethical and unreasonable business practices. I would also mention gate damage and lack of security. If considering Public Storage, I highly recommend any other choice.

Three months after I moved in they raised my monthly rent by over 20% a month. If I knew they'd do…read morethis I would have never moved my stuff there. Looking for a new storage facility now. The facility is clean and easy to access. But you are already paying a premium for this. To raise rent by 21%! in the first three months is outrageous. Lesson learned. I'll suck it up and move to the storage units across the street. It'll be 4 hours out of my day, but I can use the exercise. :)