Very clean, the customer service was very helpful after I showed up and couldn't get any of my…read morestuff from my unit because the code I had was overwritten by the code for my second unit I was transferring to, so I had to come back a different day for my stuff. Kinda stinks I can't get into the unit the first time outside of business hours purely because the code won't let me into the building, not because I actually need anyone's help to access the keys already in the locker, which has been a bit of a struggle because I'm storing my things 9 hours away from where I am currently.

A very helpful manager, a very clean and secured facility, and a good value for the unit I…read moreselected.

We had a move from downtown to the suburbs and this crew was fantastic from start to finish. They…read morewere so respectful, helpful, and more affordable than the competitors we reached out to. They kept us informed of their arrival time and had mats to keep outside feet away from the floors during both the pickup and drop off. If we ever find ourselves moving again, Matt's would be my first call.

https://www.facebook.com/share/p/1AmZ4Y2f6J/…read more Only allowed 5000 spaces on here. Not enough to explain what a horrible experience this was. Long story short. The quote was wrong, the movers were slow and one was exceptionally unprofessional (by any standard) cost me over 3x my estimate and there was damaged property involved and issues with fixing the problems. Don't use them. A pick up truck and 2 guys from the nursing home could be faster. I was so disappointed. 11.5 hrs instead of 3 and a half. I extensively itemized all my property as instructed as well. Should have been no issues. I wont post pictures of the day because I dont think it's fair to show them not being efficient.

I've used Extra Space Storage in the past and had a phenomenal experience! I was SO close to…read moreanother one until STORE took over. I definitely will not be recommending the new management given recent events. 1. STORE took over and left everyone without storage access. Showed up to move into our new home and (to our horror) couldn't access our unit! Several other families were present who also couldn't access their units including a woman who was picking up wedding chairs. Nobody was on site to help during the transition and the customer support was useless. I should NEVER be unable to access my belongings. 2. STORE is an objectively awful name for a company given how difficult it is to search for. This is a minor inconvenience, but try searching "Store on Vicksburg" and see where you land 3. Management tried to charge us for a full month when we were two days late on move out due to our inability to access the unit on the day we planned. No grace period. No contract with us. No effort. 4. STORE took over in May 2026 but kept all of the Extra Space reviews which I believe to be misleading. The storage units themselves and the access point are great & affordable. If you don't need to contact customer service or work with management, you'd probably be fine but I'd recommend the Extra Space location nearby to save yourself the headache!

Holli and Kimberly the new managers have been doing an amazing job - the old management company did…read morenot even notify us of the change and cut access to the site and the new team on site did a great job walking us through the process and cleaning up the mess left by the last company. They provided great service and support and even helped us with issues with our billing. The new colors are way nicer than the old lime green.

Revising my review because over the months since I went to the trouble of moving to this location…read morefrom another stupid, overpriced big-chain storage locker company, they have gradually increased the rate to match what the other location was charging me. Furthermore, I'm on the upper level of this two-story facility, and the elevator only works about a third of the time. This is a clean facility, probably because it's kind of new. And if you get a space on the bottom level, you won't have to worry about the elevator. But I would advise against getting an upper-level space here unless you don't think you'll need the elevator.

Clean & bright space. Marnie answered all my questions and showed me different sized units. Mia got…read moreus signed up and found an available unit for us in a great location. Looking forward to moving our furniture & boxes inside in a couple of days.

We used a unit from this company for a week while having our garage floor epoxied. They have a very…read moreextensive document to sign to protect their storage unit in case of damage. When they came to pick it up, the remote-controlled lift gouged our driveway badly in 2 spots. After speaking to Mike at UNITS, he requested photos, and said he would get back to us that evening. Never received a call back. No "how can we make this right?" response. Nothing. We are certain that if we had gouged their unit like this, we would be hearing from them. Now, 45 days later, the owner called! He doesn't like the one star review. Said he would come and take a look. Guess what? He never showed, or called us back either. We do NOT recommend that anyone use this company. They are not customer-friendly and do not respect your property. You will be disappointed.

These guys are so great-- so much better than other moving container companies. A local franchise…read morewith seamless access to a well run nationwide network of container and storage facilities. I was able to successfully coordinate a challenging and complex move from Northern Virginia to Minneapolis with the awesome help of Mike and Rich from the Minneapolis end. The container was delivered right on time by Dane and removed as soon as it got unloaded by the crew from the also excellent Twin Cities Moving Solutions that often partners locally with Units. Bonus: these guys are artists at placing the containers exactly where you need them, at a home or on a public street and it's an impressive process to watch.

Dirk was awesome - always helpful! I had a 20' Mini I rented and they stored. I would recommend!read more

By far, the WORST customer service I've seriously ever encountered. Our Pod was delivered late, and…read morewhen they came to pick it up they showed up in the am and not in the afternoon as requested. This is a big deal when you're in the midst of moving your entire house. I was told "have it ready in 10 minutes or else we're not coming to get it for another week." THEN..when I called to confirm the next delivery of our pod to our new house...I was told "not going to happen and was told its not Jimmy John's service." I would highly, highly encourage anyone seeking to rent a pod to hire another company. I seriously doubted whether we would have our belongings when we moved into our new house. The drivers seemed equally intimidated by the owner Dirk Stevens. If you're smart, you'll rent from another company like Uhaul or Pods.

I had my locker for 3 months, and the service was excellent, to say the least. My locker was in…read moreperfect condition. t

The lock up self storage is basic storage. Good security. Easy to find and the place is clean…read more The storage units are easily identified and it's easy to get stuff in and get stuff out. We used the storage to store things from my mom and dad as they downsized. We have now finished going through everything. Thanks the lock up. We will be back if we need storage in the future.

StorageMart -- Plymouth / Hwy 169 --…read more A Night-and-Day Difference If I could give it ten stars, I would. After the nightmare I went through with Public Storage, walking into StorageMart felt like finally being treated like a human being. From the moment I stepped into the office and was greeted by Brad, everything changed. He didn't try to rush me, judge me, or talk over me -- he just listened. He let me vent about everything that had gone wrong, and somehow managed to make me feel lighter just by being present. That kind of patience and empathy is rare, especially in customer service. Real People, Real Compassion At Public Storage I was paying nearly $140/month for a 10 × 15 unit and treated like a problem. At StorageMart, I upgraded to a 10 × 20 for less money and more humanity. Brad's kindness and respect made an enormous difference. He treated me with basic dignity and understanding -- something I hadn't experienced in a long time. Clean, Safe, Accessible My unit was spotless when I moved in. The facility is well-lit, secure, and (thankfully) has cell service -- something Public Storage sorely lacked. As someone with physical limitations, that alone gives me peace of mind knowing I could call for help if I ever needed it. The access points are convenient, the property is clearly maintained, and you can tell it's managed with care rather than indifference. Honest and Reliable StorageMart tells you when someone will be on-site -- and they actually are. No ghost "property managers, "no run-around. Their posted hours match reality. And while I do my best to leave on time, life sometimes has other plans. Brad and his team have never harassed me with texts or emails when I've been delayed leaving. That grace and understanding mean everything when you're already doing your best under difficult circumstances. A Company With a Pulse StorageMart proves compassion still exists in business. They follow through on their word, respect their customers, and balance professionalism with genuine decency -- something the big chains have clearly forgotten. Bottom line: if you want clean, affordable, and safe storage run by people who treat you like a person -- not an account number -- StorageMart on 169 is where you want to be. Signed, A Grateful Customer Who Finally Feels Seen

Clean facility, and friendly staff. Never have used a storage facility before but this was a good…read morefirst choice.