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    Extra Space Storage

    5.0 (6 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    9 months ago

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    Emily S.

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    1 year ago

    Santiago helped me get set up and was extremely helpful! My experience has been very smooth.

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    2 years ago

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    Emily S.

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    3 years ago

    Marbelly Acosta was the epitome of customer service!! She was very knowledgeable and helpful. Thanks!!

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    Emily S.

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    2 years ago

    Highly recommend! Rented out a 10 x 30 unit. It had AC and high ceilings. Smooth experience!

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    Emily S.

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    7 years ago

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    Public Storage

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    1.0
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    Public Storage came along and bought out my storage company (Simply Self Storage) that I had been…read moreworking with for 8 years. First thing Public Storage did was increase my month rate by 20%. I would say this company resembles more a criminal organization than a business. I'm a disabled vet on a fixed income so I can't afford this hike in price.I live in California and my unit is in Florida so needless to say I put in a stop payment since I'm at the mercy of this cringy company. Time to let go of Florida

    From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

    Roadrunner Movers and Storage

    Roadrunner Movers and Storage

    1.7
    (44 reviews)

    I was contacted by Lisa Hohner who bid a move for me, and I booked a move for July 22, 2023 and…read morepaid my deposit with her number 714-294-8672. 3 days before the scheduled move, I confirmed that they would be here July 22, 2023 in the window time of 8:30am-9:30am. She said yes and would confirm that Friday as well. Lisa sent a message on the day before the move to confirm, stating: "confirming for tomorrow Ruben will contact you when he's on his way +1 (323) 946-1749 Lisa, Roadrunner Movers." The morning of the move, 'Ruben' called saying he would be running a little late, but no later than 10am. 10:25am and nobody is here. So I contacted Lisa and she gave me conflicting info: First she said he was in an accident, Then she said she got in a fight with him and blocked his number. Okay, so what about my move? She offered to give me my deposit back so I could find another mover. I spoke to both her and Rich at his phone number 619-900-3286, and Rich said they couldn't make it because he was doing a move in Pasadena. That they could MaYbE make it in the evening, closer to 7pm. But that he couldn't guarantee it. I can't wait on a MAYBE. I don't feel valued as a customer at all at this point. So I am stuck scrambling for a new mover as Lisa suggested, and when I do find one and request my deposit back, like Lisa offered, she refused! She said I didn't give them a chance to fix it. Uh, you broke contract by not coming and made zero effort or had zero concern about my move. I was told they could TRY to make it, but no promises. This is a big deal. No where in our discussions does it say the deposit is nonrefundable; they broke contract by taking my money and not showing up to perform the service. I filed a police report, a complaint with the BBB, and filed a case with my bank. I asked for legal advice and they berated them as well. I began receiving threats on 7/31/23 and notified the police. I highly DO NOT recommend doing business with these people. The disrespect, and unprofessionalism is jarring. BEWARE.

    If I could leave a negative star I would. DO NOT CONTRACT…read moreTHEM I have been trying since December 2020 to get reimbursed for services not rendered, for a move from San Diego, California to Portland, Oregon. They charged the deposit of $684.42 on December 4th and then never called or showed up within the window of pick for the week of December 12. I called to find out what the deal was and was told that there wasn't any trucks in California. They didn't have an answer as to what to do nor about when to get a refund on services they were unable to provide. I had made reservations and talked with Charles Hawthorne Senior Relocation Specialist US DOT: 2850350  MC: 955522 Phone: 9294507070 Had email contact about the refund in January, when he said he was forwarding it to Billing. Then nothing. I emailed again in March 2021, several times I still no response. I called and finally got an answer by a gentleman name "Augburg" and he said he couldn't find me with my phone number. Then couldn't find me with my name, and then when we used the reference number he found me, but seemed not to be able to tell how much money was exchanged and continually asked if I was sure I had the correct company. Yes, the one based in Florida, NOT the one based in California (who ended up doing the job and quickly too!). I am hoping to get a response and my refund before the year is over.

    Extra Space Storage - selfstorage - Updated August 2026

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