nice place but my rents increased twice since I got my unit just under a year ago. last increase…read morewas $12 there was no heads up about it. I have a 9x10 unit it was 105 in total (rent plus insurance you have to have) now it's $129. Will be moving my things elsewhere.

Over priced the lady wasn't nice at all. Customer service was poor was pushy to get my business so…read moreI left

Very happy with the time I spent storing my things here. Right from the rental day, staff made…read moresure the unit was appropriate size and accessibility for my needs. Very reasonable price, staff and unit easy to deal with, good hours for office and also self-serve gate. Very nice people. Highly recommend.

From the owner: Looking for a private storage facility that is also central to major routes in the area? Count on…read moreStorage Space for hundreds of units, with seven-day computerized access for absolutely all your storage needs.

These folks know all about security and make you feel right at home. The place is also always well…read moremaintained to a tee by super friendly staff.

WARNING: after only 4 months the Auburn, MA branch raised my rate from $195 to $306. Then [because…read moreof the unexpected increase] I was charged a $60 late fee. Additionally, the unit's door lock mechanism is damaged [the built in part, not the bolt lock you are issued. The unit was not very clean, free of spiders, or we'll weather protected. Be forwarned, and avoid.

I don't usually write reviews. but I felt that the great experience that I had at 10x Self Storage…read moredeserved my taking the time to write this one. I had looked at several other storage facilities in the area when I was selling my house and moving into an apartment and needed to store some of my stuff. 10x Self Storage beat all of the rest that I looked at. The manager that I first met with was excellent and and explained the whole process to me who hadn't rented a unit previously. The facility is easily accessible and conveniently situated with lots of parking. It is climate controlled and the inside access is great as opposed to other facilities which only had access from the outdoors and were not climate controlled. The building is kept very clean which I appreciated.

I had a great experience at 10x - their facilities are top notch, and they run an honest business…read more The facility I used (Pullman Street in Worcester) was staffed regularly, always spotlessly clean, climate controlled, and the staff was always responsive with questions. Previously, I was at a competitor. I had a small 5x10 unit, outdoor access, not climate controlled, and part-time attendant. I went there because it was close, and they had a "first month free" offer. I never actually got that free month, and they raised my rates twice in a six month period by a large amount. At first, it was $85/month, then two months in it was raised to $133/mo; then I got a notice in November that it would be raised to $180/mo right before Christmas. I decided it was time to move out and find some place better. I got a unit at 10x Self Storage on Pullman Street. The unit was 10x10 (actually a little bigger), indoor, and climate controlled. At $175/mo, it was a tad cheaper than my previous unit with way more benefits. They offered 50% off for the first three months, and actually stuck by the offer (unlike the previous place that never gave me the promised free month). I used the 10x10 for a year, then downsized to a smaller 5x5 unit at $59/mo before moving out (I no longer needed extra storage). I really appreciate a company that doesn't bait-and-switch, and that doesn't get you into a unit only to jack your rates up. I found 10x to be an honest business, top quality, and a pleasure to do business with. I recommend them, and would also use their facilities again.

Rented a 10x12 locker in Auburn, MA. At some point, one of the exit gates stopped working (at…read moreleast 6 months) and was still broken when I cleaned out the locker. The rent was increased three times - that in the end was about a 75% increase from the original contract. Also, had issues with auto payments during the contract. Cubesmart tried to charge me additional fees for issues not caused by me. They tried to get me to stay by offering a slight rent reduction - but still charging more! No thanks. Will not rent from Cubesmart again and do not recommend.

Destiny has been nothing but rude to my mother since she got her storages and she's pays a lot for…read morethem. This woman talks to us like crap and she's supposedly a manger. Try thinking about what's going on in others lives before you talk down to them the way you do it's extremely unprofessional. Very unhappy and I've tried to call her several times and never get an answer or phone call back.