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    Guardian Self Storage

    4.0 (4 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 1 month ago

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    Response time

    50 minutes

    Response rate

    100%

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    1-800-PACK-RAT - Damaged storage container.

    1-800-PACK-RAT

    (14 reviews)

    I had a container delivered today. My driver's name was Dave and he was the best most professional…read moreperson i have dealt with in a long time. He was able to deliver the container exactly where I wanted it, and was so nice and friendly. Highly recommend

    Worst customer service I've ever experienced. We gave them very clear and reasonable instructions…read more Where to place the storage unit. What side we need the doors on, etc. The driver Jamie decided he didn't feel like swapping the doors to the cab so he made up an excuse. Parked the entire unit on the grass when instructed to have it on the driveway. Killed the grass. During delivery, the container was damaged due to driver error. Carrying a sharp metal bracket to be exposed and also exposed the entire inner unit. Was told "here's a roll of duct tape, fix it yourself" After we told them we were extremely displeased, the delivery driver proceed to made my girlfriend feel extremely uncomfortable with several different comments to a point where she walked inside to get away. Called customer service SEVERAL times, spoke with Kaylee and Ayden. Kaylee proceed to hang up on me because she didn't have a resolution to the several issues listed above. Ayden provided zero customer service. Was charged full price. Several phone calls later and hours later on the phone. Nothing was resolved. The unit was picked up this afternoon and the first response from the pickup driver - "wow I'm shocked the delivery driver left this" SPEND THE EXTRA MONEY ON A POD. THIS COMPANY IS THE WORST! They don't care at all. Wish I could give them zero stars.

    Guardian Self Storage - selfstorage - Updated September 2026

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