Worst customer service I've ever experienced. We gave them very clear and reasonable instructions…read more Where to place the storage unit. What side we need the doors on, etc. The driver Jamie decided he didn't feel like swapping the doors to the cab so he made up an excuse. Parked the entire unit on the grass when instructed to have it on the driveway. Killed the grass. During delivery, the container was damaged due to driver error. Carrying a sharp metal bracket to be exposed and also exposed the entire inner unit. Was told "here's a roll of duct tape, fix it yourself" After we told them we were extremely displeased, the delivery driver proceed to made my girlfriend feel extremely uncomfortable with several different comments to a point where she walked inside to get away. Called customer service SEVERAL times, spoke with Kaylee and Ayden. Kaylee proceed to hang up on me because she didn't have a resolution to the several issues listed above. Ayden provided zero customer service. Was charged full price. Several phone calls later and hours later on the phone. Nothing was resolved. The unit was picked up this afternoon and the first response from the pickup driver - "wow I'm shocked the delivery driver left this" SPEND THE EXTRA MONEY ON A POD. THIS COMPANY IS THE WORST! They don't care at all. Wish I could give them zero stars.

This company is HORRIBLE, HORRIBLE. My delivery was set up for November 11th, then the 13th, then…read morethe 15th. This time I confirmed the day before the delivery was going to be made and they confirmed. Here I am on the 15th waiting for hours for a call from the driver and decided to call them again to confirm. Now they told me the it will not be here but is rescheduled for the 20th. This is not acceptable, I need my furniture. DO NOT USE THIS COMPANY IF YOU EXPECT TO RECEIVE YOUR POD. I rarely post reviews, however I will be posting reviews on every site, filing a complaint on the Better Business Bureau and any other agency.

Brittany is so professional and nice and accommodating. I came in to rent a storage unit and had…read moreno idea what size I would need, and she was nice enough to walk me to the units that she thought I would need. I hope this won't be a long rental for me, but if I ever need to rent again or know someone who needs to rent a storage unit, I will definitely refer them to CubeSmart in Franklin.

We have had a great experience using Cube Smart In Franklin…read more Cody is very easy to work with, he explained how we can come and go with our special code any time. Cody told us about the 24 hour security and showed us a few different sizes of indoor cubes..They also have outdoor storage units around the corner. We choose the smallest Cube and would have moved to a larger cube if we needed it. Best of all the first month is free

Inexpensive, clean self storage units. All units are drive-up, so no carrying stuff up stairs…read more The owners are very helpful and understanding.

From the owner: Welcome to Caryville Mini Storage. Our storage units are perfect for your residential and…read morecommercial storage needs. Whether you need temporary storage for your furniture or a permanent place for your tools, we are here for you. Our moving and storage facility is close to 495 and proudly hosts the best prices in the area.

Reserved a uhaul on their website the night before. Very friendly and knowledgeable. Will use again!read more

I rented a 10' X 30' unit to hold all minut home's furnishings while I transitioned between 2…read morehomes. While the gentleman who did my paperwork for Guardian was pleasant enough, and the rate was competitive, I experienced an unrecoverable loss of a red leather chair, to what appeared to be rodent(s) chewing at it. There were a few newly purchased packing boxes which also suffered the same type of damage. When I brought this to the attention of Brad, the manager of the facility, he told me about the facility's insurance coverage and pointed me in their direction. (I guess that was easier for him than just telling me what he surely already knew.) I filled out a multiple page claim form online and provided clear evidence with pictures. About a week later I get a form letter back telling me that I'd be covered for a natural disaster, but if their storage unit had rodent infestation resulting in damage to my property, that was not covered. Moral of the story would be to inspect the unit thoroughly; ask the unlikely questions; and get representations in writing. Not a good experience.

"Finn," the person in the office is AMAZING!!! I am a senior citizen who requires a wheelchair in…read moreorder to get around. As such, I am dependent on other people in order to drive and assist me at the storage and in life. Finn has been & Continues to be so VERY HELPFUL!!! Thankfully, Finn has Come Up with solutions to multiple issues I was having, I have had to call, usually last minute, in order to ask Finn if he could "stay late" in order to accommodate me? Finn has accommodated me on EVERY Occasions!!! He Truly is the Reason for my review!!! I would nominate "Finn as The Best Employee!!!" Finn treats each customer, as well as the business, "Self Storage," as if it were His own business!!! What a "WONDERFUL PERSON," that I am so Grateful to know!!! Finn, Please tell your mother, "what an ABSOLUTELY AMAZING, KIND, THOUGHTFUL, CONSIDERATE, COMPASSIONATE, WONDERFUL SON she has RAISED!!!" Finn, I cannot THANK YOU ENOUGH!!! You Truly make this world a MUCH Better Place!!!!

Don't trust them. Shady business practices. Avoid working with Tito…read more Positives: We did appreciate the close proximity to our home and the 24/7 access.