Great facility, clean, easy access to units. Well protected with security cams…read more Mike was an awesome help and made the process easy. Very friendly and accommodating. Have called back a few times with questions and get a friendly, prompt response. Glad I chose them and would highly recommend!

If you're looking for great service and a responsive staff then this facility is for you. Melissa…read morewas great setting me up with the unit I needed and patiently explained the paperwork and billing procedures. The property was well kept and clean. This is the second time I've used Out 'O Space and I'm very satisfied.

Very kind and informative front desk sales woman. She was helpful and accommodating. She went our…read moreof her way to make herself available to us and tell us everything we would need to know. Got our spot paid for and camper parked in its new spot in under 2 hours!

The team at Monster Storage has been awesome in helping us set up storage for our travel trailer…read moreand even gave us a great spot to get in and out of! I live nearby where they have onsite storage I could pay for, but Monster Storage actually ended up being cheaper. Not only that but Patrick was so great in working with us. I can't recommend them high enough!

Professional, considerate, customer oriented. From the first call to the end of the process, I…read morecould not have been any happier. The quote was very competitive, and no charges to it. The two brothers who did the move were very considerate of our still and home. No damage, no issues. What more can you ask for? Highly recommended. Frank G

Used this company to relocate me a few years ago and the crew was exceptional, so it was without…read morequestion that I used them again. They moved me this past Saturday. Staff members prior to the move were very efficient, and easy to work with. Chris was absolutely patient, and very accommodating in scheduling and rescheduling due to changes in the unit I was being relocated too. The day of the move, a Penske truck pulled up with more than enough ample space to move me, it was actually to big. One man jumped out of the passenger side. I asked him if he wanted me to move my car as I was holding two parking spaces, and he said not a single word. He looked me dead on in the eye and did not reply...weird. The driver jumped out, came around and introduced himself followed by another guy, and additional introductions were made. All went well...or so I thought. The guys wrapped everything carefully which made me feel more at ease. They only had large items to relocate since we had already moved lighter items the day before. The guys set up everything moved into the new unit, and the driver (nicer one), even reconnected my washer and dryer. This was not done by them a few years ago. I was advised they could not do it at that time, so I was a happy camper having this service available to me. I noticed after they left that all of my dresser drawers were off track...a small thing considering that was the only thing I had to correct. Anyhow while taking out the dresser drawers, I noticed a metal rod looking thing stuffed inside one of the dressers with clothes. I didn't know what it was for. I thought maybe it was placed by the moving company on accident. Upon further inspection while putting the drawers back on track my daughter in law and I noticed that they broke a part that is bolted into the dresser for the actual drawer to go on track. The metal portion that they broke off entirely from the drawer, we compared to the other drawers, I only know to describe as the track a train would maneuver on, without it....the train would not be on track. We figured a way to put the metal rod that runs along the bottom portion of the drawer back so that we could get the drawer on track. We were able to successfully do so, but because they also broke the portion that is bolted into the dresser, it's wobbly. The only way to break the rod off and portion bolted inside of the actual dresser is to attempt to remove it several times by force..... I didn't make a huge deal because the dresser isn't falling out entirely when opened, but what bothered me was the fact that they KNOWINGLY broke it, stuffed the broken off rod in the drawer and said ABSOLUTELY nothing. I was in each unit during the move and feel that they should have told me or told the company. As I stated my crew that moved me before a few years ago was fanatical, not sure what occurred with this crew, and the fact that my dresser drawer was broken and clearly acknowledged by the rod left in the drawer which came off of the bottom, and not communicated to me was not a professional thing to do. UPDATE: I increased this review by 2 stars because the owner reached out to me personally to apologize and offer reconciliation by having someone to come out to take a look, tighten up the dresser track, along with a refund amount, and a credit towards a future move. I received a feedback email from them, replied and was contacted within ten minutes by one of the company owners. That is excellent service, and this was closed knowing that the company values their customers.

Driving by on a Sunday recently I clearly saw Citrus cleaners truck spraying down equipment in the…read morefront parking lot and if your storage unit is anywhere near this it will get spray residue on any thing you take in or out. I had to stop what I was doing once so that my belongings did not get ruined from this. Please consider other options

The best customer service, clean and safe. Thank you Dottie and company! My second time renting.read more

Worst moving experience of my life. Used them in January 2019 for a move between homes that were…read moreless than 2 miles apart. The guys wasted time, essentially milking the clock. Caused several dings to my staircase walls and did a horrible job "fixing" the damage. Then they dropped and broke a mirror as they were unloading it..they were being careless and caused unnecessary damage. The owner, Jessica, tried tried to make me cover the deductible to have it repaired..she would ignore my emails then eventually turned it over to someone else to deal with. Totally unprofessional owner and crew. Surprised they're still in business.

This company was awful the owner spoke a great game but very disappointing results do not use this…read morecompany ! No remorse or reimbursement on many broken items. Sent pictures and not even a sorry. DO NOT USE

The first issue with Public Storage is the rent will go up about $50-$75 after the first three…read moremotnhs. It went from $200 to $305 in 17 months. The other big issue is flooding at this West Ashley location. All my boxes with household items were destroyed by water and then mold. My mattress and box spring also destroyed. My furniture is covered in mold. I was not informed of the flooding and only discovered it when I went to move my things to my new home. I had to replace the linens, sofa, and clothes for a three bedroom house. Based on price, quality, and lack of customer service they do not deserve the 1 star. Also the employees are not reliable as they often quit and are no shows.

this public storage location is by far the most professional, is always exceptionally clean, never…read morefeels unsafe or has sketchy individuals lurking around regardless of whatever time of day/night & have always been respectful! i have rented units from other locations but the employees, security & other aspects didn't impress me but this one i give a+++++!

I had such a good experience! called from out of town to reserve a unit. Jill was so helpful! She…read moreoffered a free moving truck for the day and walked us out to see the unit. The facility is well maintained and priced competitively. but the best part was the excellent customer service provided by Jill! Highly recommend this Morningstar location!

Today I rented a storage unit from Morningstar and could not be happier!…read more The customer service representative, Shannon, was exemplary. I was not rushed and provided me with all the information to feel comfortable and secure. Unlike some places....I didn't feel like I was bothering her! If you need a reputable storage unit company with friendly help, pick here. Heather

Friendly staff and a very easy-to-use online service for preordering and selecting a pickup time.read more

Good customer service. I dealt with Lisa, she went above and beyond with assistance for my move. I…read morewill be recommending them to anyone that looking for a storage facility.