Do NOT USE THIS Do NOT USE THIS COMPANY! This company has zero professionalism, honesty or integrity.Trust me, I realize and understand there was a contract, however in doing the RIGHT thing,there were circumstances BEYOND ANYONE'S CONTROL that took place. There were lies by Whitney about their so called "corporate office" that surprisingly has NOT HAD the professionalism to even consider the unusual circumstances NOR respond to a unique circumstance as she said.We were LIED by Whitney that after 30 days I HAD NOT MOVED after that 30days a refund would be given but they refused to even consider that there are circumstances that require different outcomes. But to not even have the decency or professionalism to even respond. Moreover this Whitney does not have the honesty to own what she actually told two (2) different people. But rather gives a flippant response, about the ISSUE ONLY BECOMES about me being mad about the contract. There's a thing called integrity and honesty, it's not ALL SIMPLY ABOUT just making the money. There are other things to consider. NO ONE HAS over $400 to simply lose, when the circumstances were explained! I was not given 48 hours of notice to cancel service. Me and my realtor were absolutely blind sided, this was explained in great detail to Whitney at which time she said in 30 days my refund would be given back.She gave both the same answer, but blatantly backtracked after the 30 days. I did not intentionally break the contract for finding other services, there were truly unfortunate and uncontrollable reasons.So upset ONE HAS over $400 to simply lose, when the circumstances were explained! I was not given 48 hours of notice to cancel service. Me and my realtor were absolutely blind sided, this was explained in great detail to Whitney at which time she said in 30 days my refund would be given back.She gave both the same answer, but blatantly backtracked after the 30 days. I did not intentionally break the contract for finding other services, there were truly unfortunate and uncontrollable reasons.So upset to a degree, yes, but sincerely disappointed more than anything, because of the blatant lies and disingenuous and flip responses! This company has zero professionalism, honesty or integrity.
Trust me, I realize and understand there was a contract, however in doing the RIGHT thing,
there were circumstances BEYOND ANYONE'S CONTROL that took place. There were lies about "corporate office, that has NOT HAD the professionalism to even consider OR respond to a unique circumstance.
We were LIED by Whitney that after 30 days I HAD NOT MOVED after that 30days a refund would be given but they refused to even consider that there are circumstances that require different outcomes. But to not even have the decency or professionalism to even respond.
It's not as if I intentionally broke the contract for finding other services, ther read more