Great rates, excellent customer service experience signing up on line with the manger calling to…read moremake sure all went well. Nice clean facility with easy access 24 hours daily.

ASHLEY was my entire experience! She is absolutely a treasure of a soul. Not only could I feel her…read moresincere smile through the phone, the joy in truly helping others is felt. I called the general cubesmart phone number 3 different times and almost none of the representatives could answer the basic questions of storage specs. Once I was transferred to the manager (Sweet Ashley) of the facility I was interested in, I was blessed with the sweetest voice. Ashely was super knowledgeable and instantaneously knew all the answers to my questions and was willing to help me find the right storage that fit my needs. She secured my space with a reservation and in the most respectful way, let me complete my paperwork in the comfort of my own timing. If it wasn't for her, my stress level would be through the roof. Please promote her to the highest position possible. She is an asset to your company and deserves the best! Above, was my first review left on Google. Fast-forward a month later, just when I thought this storage location couldn't get any better, they literally over achieve with flying colors. Every single person on this staff team is a gem. They really are more than just a cubesmart facility, they genuinely care about their customers. A small incident took place at this location and the way this ENTIRE team handled it was impressively amazing! Their customer service is top tier, but their hearts are even greater. I don't think I'll ever go to a different place ever. They are friendly, caring, and honest people. The way that they rally behind their customers is admirable. There is no task too small for this group of amazing humans to handle. They're a bunch of heroes. Shout out to Aaron & Ashley who helped us move our things when they didn't need to. I know that was a lot of extra work you gems didn't have to do. You rolled up your sleeves without hesitation & made the transition run so smoothly. Julie, Judith Karen & Sineda, Thank you for always going out of your way to keep us in the loop with all the details. For the phone calls, the emails, the friendly voices on the other end of the line & for handling any situation that rolled your way. We appreciate all of you guys more than words can describe. We couldn't be more thrilled to return to your location in the near future. As an out of towner and states away, I am worry free when leaving our belongings with you guys. You're the bestest of the bestest! We adore you guys!

Great location in East Nashville. The Facility is very clean and offer many options for making your…read moremove easier. The prices are average for storage units in Nashville. The hours are a little hazy. I did assume with it being open 24 hours that it was in the cost of the unit. But, later found out there are extra charges to get access after hours. It's an Old building that someone told me used to be a bank. But, looks more like an old school or church. Which, late at night can be spooky.. Lol! Please don't watch the cameras. I pretty sure I look like I'm in a scenario from a horrible movie. It also has bathrooms that are accessible at all times. Now, that's a true gem in Nashville

Excellent experience. The space was bright and clean, and my stuff was there for 1.5 years with no…read moreissues. I really appreciate the dollies and other moving equipment they have available. The docks that you can pull up to are very convenient, as is the ability to rent a Uhaul right there!

We needed help moving a treadmill up a flight of stairs. I talked with Nate and he explained the…read morecost and that you pay by the hour. He was very clear about the cost, and small deposit reserved our time. The men who cane were respectful and careful. They knew we paid for a funk hour and offered to move anything else we might need. After a horrible experience with another company, it was refreshing to to get good customer service and a fair price. I wouldn't hesitate to recommend this company.

They were awesome, meticulous, exceptional. The price was reasonable. The communication was more…read morethan I would have expected. We were very happy and would definitely recommend them.

This company was just fabulous to work with! I had them pack up my house because I was getting new…read morefloors. They took great care of my belongings and didn't compromise any of my belongings (overstuffing boxes or smashing things to fit) which some companies do. They worked tirelessly and were incredibly pleasant to have here. They came back when the floors were done and not only moved everything in, but made certain I was happy with placement and kept asking what else they could do. I am so very, very impressed!

I will have to brag they were there early and Tie and Shawn were very careful and good spirit ,…read morethey loaded and was home with in a 3 hour time frame, very reasonable price for Nashville.

Used for local move and they were responsive, prompt and careful. Overall a great experience. Would…read moreuse them again. Had also contacted them for a delivery job that fell through. They are there when you need them.

I had a HORRIBLE experience with this moving company. If you want to be price-gauged, have your…read moreitems delivered destroyed, and not be compensated for the damage, choose 3PDelivery 615. I would never recommend doing business with William or his crew. What should have taken a few hours turned into a 3-day nightmare. On a positive note, U-Pack is amazing! I pray no one goes through what I went through. Do better, William. Stop taking advantage of women and children.

Nashville has lots of storage units, and this one stands out. Management, at this location, is very…read morehelpful! -Renee

This place actually deserves 0 stars but that isn't an option…read more I began renting at this facility in December 2025. The rental rate was $25 a month. The lease agreement states I'll be notified 30 days before in writing when the rate increases. I set up auto pay and didn't really think about it. A few days ago I was charged $67 for the same unit. When I looked back in my email I received an invoice 14 days prior. I called today requesting a refund since I was not notified in time. They are outright refusing to honor their own contract. The man I spoke with alleges they cannot process a refund. Which is an outright lie because if you can process a payment you can process a refund. He tried to offer me a credit for next month which was inadequate. I reiterated to him that I do not want a credit because I no longer feel comfortable being a customer. He was rude and dismissive and alleged he could not transfer me to someone else. I have no other choice but get my attorney involved. This company is a total scam. Pay more on the front end and go with a reputable company who actually cares about their customers.

DO NOT USE THIS COMPANY! They will leave you high and dry the day before your move with ZERO…read morecommunication. They do not answer phone calls or emails. I was at the point of actively trying to give them money for multiple days leading up to my move, yet continued to not hear back from them. I was forced to find new movers the day before my move. The complete lack of professionalism and communication could not make me recommend this company any less.

Horrible experience from start to finish. We hired Mindful Movers to deliver some furniture that we…read morepurchased for our new home. They were an hour and a half late to meet us at the store which should have been the first sign. It then took them 2 hours to load three pieces of furniture and get to our house less than 5 miles away. The main reason we hired them was due to one of the pieces being a heavy marble topped wooden buffet that I could not move by myself. Unfortunately they dropped this piece while unloading it from the truck, splitting the marble in half as well as damaging the rest of the piece. The follow up on this was an almost equally horrible experience. They only got back to us and agreed to reimburse us after my wife threatened to file formal complaints. However even after this they started screening my wife's calls whenever we tried to follow up on the reimbursement. It wasn't until we called from another number and refused to get off the line until they processed the reimbursement that we eventually got the money back for the furniture item but refused to give us back our deposit despite the fact that the only item we actually needed them for they broke. I will never hire again and hope I can save others from the terrible experience we had.

Couldn't recommend a company less. Extremely unprofessional business with no contracts, which…read moreshould have been our first red flag. They did arrive 30 mins late but they did move things quickly and we were overall happy until we realized the movers had broken our tv. When we asked for reimbursement for the damage, they then wanted to claim it's an "insurance liability" for them to even move tv's that aren't in boxes - to which I stated WE DIDN'T EVEN SIGN A CONTRACT FOR OUR MOVE!! We also communicated with the movers the whole time and told them to let us know if there was anything we needed to move! Upon me calling them out on the lack of contract several times, Orlando; the owner's son said they would pay us. We confirmed details via texts which I attached. Orlando stated a $200 payment would be sent on 7/13 (for whatever reason they couldn't pay us the same day) and surprise - they have since ghosted on communication with us! We moved on June 29th by the way, So this makes 2 weeks and no resolution. To even have to hassle THIS much and be asked to WAIT to get reimbursement for damage that you all have done is insane and unprofessional.

I am someone who does all the research and got multiple quotes from various companies, and Catfish…read moreMoving Co was by far the most economical and efficient choice of moving company in Nashville. No hidden fees, no add-ons, etc. just straightforward honest people who do an excellent job. These men work hard, non-stop, but are also friendly, upbeat, and accommodating which is more useful than you might think during a big transition like a relocation. Plus, as a single female, not only did I feel my possessions were kept safe, but I, too, felt very safe amongst the men who spent several hours alone with me in my old home, a storage unit facility, and my new home. Thank you to Orlando and the whole team! I will be recommending them to everyone and will use them again in the future for sure.