Ever since finding out I can make Amazon returns at the UPS store I always bring my items here…read more There's usually a line most of the time but that moves along quickly. I probably come here once a week, between Amazon returns and shipping items I sell on FB marketplace and eBay. It's located on a shopping center that have a lot of food options and right across from the mall. Also the place where I get my nails done is next door, so perfect location.

Lavonte Davis is the manager and extremely rude would not give information for district manager or…read morefranchise owner. Apparently I can ship anything I want in shoe box except a pair of shoes. Stated that is it perfectly acceptable shipping box for anything including $1000.00 cash. If this is the arrogant type of employees this store uses and UPS has a the face of there business I will do everything possible to ensure I don't use them to the extent of paying more for shipping.

All My Sons replied within moments of my online submission for help through Yelp. I received a…read morephone call, Yelp messages, and text. Although I didn't use their service every one I communicated with ( Julia, Carlo, and Mike) were friendly, informative, and courteous. I'm waiting for my deposit refund and confirmation email, but strongly believe I'll receive it in the 3-5 days discussed.

Bait and switch pricing. A 1/4 mile away. 5 hours charged, around 800.00. The same move across…read moretown ran me 500. I also had to help move or it would have been longer. Reassembled most all my furniture Review to be updated. To note: the workers are hard working, but their professional pace and prioritizing from an hourly standpoint are below everyone else in Richmond

Just finished a call with Dylan Villegas at the corporate office whose professionalism and planning…read moreassistance were top-notch, bar-none!!! Every staff member engaged over the few years of utilizing this organization has been on the same level. Courteous, helpful, thorough, knowledgeable, professional, and simply amazing overall -- a consistent of approach hard-found in today's business world. And I'll not forget to give high props to Kiana E. at the Call Federal Drive location in Richmond, VA where my personal belongings are currently stored. Whether or not she's received a raise recently, give her another one! She is not an expendable or lose-able employee, she is an absolute keeper, and any organization blessed enough to have her on staff will be wise to take exceptionally good care of her!!!

WTF? called for a price on a storage unit, price doubles in 3 months? Listen mini, customers want…read morestraight forward pricing, no "so called Specials" or internet bait and switch, then it doubles in 3 months? you're NOT very confident about your pricing if you can't just tell the customer upfront what the REAL price is. 160 internet price for a 10x30 then 333.00? shop around. Thanks for nothing Derek.

Update: Bold Moving and Storage did offer to pay the $200 fee to repair our dresser which is a lot…read moremore than the 60 cent per pound covered by their insurance. One positive I failed to note in my original review is that they did provide 45 days of free storage opposed to standard 30 days. For these reasons, I'm increasing my rating from 1 to 3 stars. ___________________ During the sales and scheduling process, Bold Moving was wonderful. They were flexible and accommodating. They even said they would pack and move liquids if they were not "Flammable or combustible items (gasoline, kerosene, propane, etc.). Everything changed once they showed up. The packers were very nice but told us they could not pack any liquids. When I followed up with the salesperson they responded, "I thought it was only flammable liquids, but you could pack non flammables in a plastic bin not in cardboard boxes in case it leaks." The real challenge started when scheduling the delivery of our items after they were in storage for about 6 weeks. I emailed two weeks in advance asking for a specific delivery date. It was accepted as the first available delivery date, and I was told they would call the day before to confirm the delivery time. When I didn't receive that call, I followed up with them first via email then via phone. I was told they would put our stuff on a truck, and it would be delivered "sometime early next week" which was about 5 days later. It was clear they would not make the date requested but no one reached out to tell us. This was extremely frustrating since I had a business trip the following week. I followed up daily but could not get a confirmed delivery date. I canceled my business trip on a Monday when someone told me they would going to try and deliver our items that week. He was very clear that he would contact me when there was an update. Therefore, I stopped following up. On Wednesday, I received a phone call from the driver. They were 20 minutes away from the empty house I was not at. Due to the lack of communication in the delivery process, everything felt like a fire drill. I lost money on the business trip that had to be rescheduled and incurred additional costs extending our temporary housing. But, I was relieved to finally have our things. The delivery team was also nice, but many items were broken. The leg on one of our dressers was broken. They blamed the packers because the dresser was just wrapped with all the original items inside making it heavier. Some dressers were emptied but some were still full. I could here the contents of our nightstands rattling around inside. Although wardrobe boxes were used, none of our clothes were hung up - just thrown in the box with the hangers on them. Kitchen items were just thrown in boxes. Some of boxes weren't even properly labeled - just "K" for kitchen. Lastly, the delivery team left scuff marks all over the walls with deep dings in some places on the wall. This was my worst moving experience ever. I would never recommend Bold Moving & Storage.

Overpriced and unprofessional. Wanted $3500 for a 45 minute move of a half dozen pieces of…read morefurniture, and was texted and called repeatedly after receiving the laughable quote. After yet another text from them, I replied with "stop", assuming it was an automated system. Got a snarky emoji back. Very glad I didn't trust these guys with anything important.

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

So far, we are very impressed with this new self storage facility. We have had a storage space for…read moremany years, mostly for seasonal items and keepsakes. We just never have enough space, and lord knows this old house was built during a time when closet space wasn't a priority. The perks of Mini Price...a professional team. More than just "climate control " which at our previous space, meant, your 4 walls and a roof overhead to keep out rain, sun, snow. Mini Price actually has Air Conditioning, which makes it much more comfortable when needing to run in for something or to store something away. It feels very secure. My only gripe, would be, they advertise a price on their website, but that price is the "this is where they get you" per our salesperson. You can expect a pretty low price for the first 2 months and then the price goes way up. Apparently this place caters to short term clients, and it is a bargain if you just need a month or two. That being said, the price still isn't bad once you factor in that it is new, clean, AC, secure, a team of professionals on site to assist if needed, and ease of use. Though we did not take advantage of it, they even have moving trucks for move-in use, only fee is mileage. When we went to check this place out, the units with the size space we were seeking were fully occupied, so we ended up with a larger space for not much more than we were paying at the previous place. For that, the value is pretty good. Overall, so far so good. I would definitely recommend Mini Price for your self storage needs.

I just had a super smooth and efficient move done with the help of Joey and a team of 4 young men…read morethat were punctual, courteous and respectful of all of our things. I highly recommend you consider this company - they are QUALITY GUYS!!

I would highly recommend Joey and team to anyone who is moving. They were quick with moving our…read morefurniture and items out of the apartment (third floor, NO elevator!) but did not sacrifice their professionalism and dedication in packing the truck with precision. Joey's team went above and beyond for us, offering additional advice and tips when offloading and for next time we move. We are grateful for their expertise and help in making our move so much easier.

Moving nightmare! Movers packed strange mixtures of boxes, no labels and a lot of damage. We were…read morefeeling overwhelmed and very frustrated, until we contacted and met with Sarah. From the very first phone call, to an in house meeting, we began to calm down and feel finally on the right path. Sarah is knowledgeable, very experienced, has the contacts and down to earth! She suggested possible plans of attack and we came up with a plan. Follow up comments will come as we progress. Stay tuned........

I would definitely use Sara if you need help organizing your life. This was a great experience…read more And even having this one area decluttered makes me feel better.