I don't normally leave reviews but Luke was so AMAZING that I just had too! He was very patient and…read morekind the entire time with my aunt and I and he even took extra time out of his day after we had some difficulties moving our things into the first truck we acquired. 10/10 will recommend this Uhaul and representative to everyone we know in the area! Your services are greatly appreciated, & thank you again Luke!

One of the best U-Haul places I've ever been. The manager was super nice and helpful.read more

The website easy to navigate to book the storage and to set up automatic payments…read more The instructions they sent to my email were easy to follow. Customer Service was always available to answers questions. Canceling was a very easy process as well. No stress was gained from renting the storage, having it, and trying to cancel. That's 5 star service!

I was really unhappy with the size when I told the lady what I needed to put in there she said a…read more10×10 would be fine....but it was small my moving truck was bigger than the storage and I still have more stuff to put on in there....It is clean inside and in a good location but the size was not big enough!!!!

I came to inquire about get a storage unit for my son( college student) while assisting me, The…read moremanager Michelle provided excellence customer service to everyone that walked through the door with a smile on her face. even to the people that were inpatient. I wish I could give 1000 stars, instead of five. people like Michell needs to be acknowledged for their dedication of going above and beyon.

The manager Lichelle was nice and pleasant .. she made the moving in process very easy.read more

The service is amazing! They will work with you! Michelle was so kind and accommodating/…read moreunderstanding of me! It is very affordable, and service was prompt. Highly recommended!

I was a customer of another Storage facility, & I wanted to upgrade to a bigger unit. I was a…read moreloyal customer for many years, but told I would not get my monthly military discount, but a one time military discount! I was upset, so I decided to check out Stay Over Storage. Boy am I happy I did! Not only do I get my monthly military discount, I received a bigger unit (at a cheaper rate), in a clean, new facility, with GREAT customer service! I dealt with a young lady named Leah, & she was fantastic! I would recommend this storage facility! Thank you Stay Over Storage!

The last at the desk honored the quote online but didn't get the first months free. The place is…read moreclean and she was very knowledgeable. I'm happy with my storage unit!

Will change your rates at six months and claim it's due to market inflation…read more Changed units online to have the same price, strange enough six months later the price doubled. Went to move out today and everything in my unit was covered in mouse pee and poop. Multiple items chewed and peed on. Guy was chill but basically told me since I didn't get the insurance, which no one offered, it's my problem. Paid for this unit to store my eBay store items so I didn't have to worry about anything like this, in a "climate controlled" environment and most everything is now ruined. For free pee and poop, for sure, store your stuff here.

Wonderful experience, Dylan was wonderful to work with! Amazing communication and they really work…read morewith you!

Hello, I am writing…read moreto retract the positive review I submitted for Dylan Villegas. I called yesterday to request that my June payment be postponed until July because I experienced an unexpected financial hardship that was beyond my control. My dog recently passed away from kidney failure, and I incurred significant veterinary and end-of-life expenses. I explained that I would be able to pay both the June and July payments together next month. Dylan told me that this arrangement would be fine. I specifically asked whether the late fee could be waived, and he responded that it could. However, when I later asked him to confirm the total amount that would be due in July, the amount he provided included the late fee. When I reminded him that he had agreed to waive it, he then stated that he could not do so. Before we had even fully discussed my situation, Dylan was very persistent about asking me to go online and leave him a positive review on Yelp. Based on what he initially told me, I submitted the review. However, after he reversed the information he had given me and did not provide the assistance he promised, I no longer feel that my positive review accurately reflects my experience. My concern is that Dylan appeared more focused on receiving a favorable review than on providing clear and accurate information about my payment arrangement. Representatives should be well-informed about company policies and should not promise accommodations that they are not authorized to provide. Please consider this message my request to retract the positive feedback I previously submitted. I also wanted to bring this matter to management's attention so that another customer experiencing a hardship does not receive conflicting information or feel pressured to leave a review before their issue has actually been resolved. Thank you for taking the time to review my concern.