They are on time very Efficient Polite priced right and fast we had 2 moves with them thankful for their lives

Used Moxie for a recent pack and move. Both crews were professional and efficient. Items were packed carefully and everything made it from point A to point B in tact. I have no gripes with the movers themselves. The lower rating is due to a few things. Biggest issue - During the packing portion of the move, their crews used a strong, elastic, workout type band to tie back the front gate. That would have been fine other than the fact that the band they used and how they placed it on the fence/gate pulled the gate beyond the limits of the hinge and broke the frame of the gate. Things happen. I wasn't too worried about it until Moxie told me it wasn't their responsibility to fix because it was an old gate that had been repaired previously. They said "This is part of having old fixtures at your house and we are not liable for such issues." So buyer beware. If you have an older home or belongings, they are not responsible for any damage, even if they are the ones that bend it until it breaks. If you want broken stuff and a lecture these are apparently your guys. These next two I was overlooking until the gate incident happened, but since I'm already here... The booking process is confusing. You call in to speak with a rep and then you need to fill out the paperwork yourself on their website. That wasn't mentioned as a next step on the call so I spent several days waiting for follow up from them. It wasn't until I followed up that I was made aware of this process. Finally, the crew mentioned that there were a few items left at the old house, but that it wasn't much. I said that was fine without seeing what was left since it was the end of the day - my mistake. There was quite a bit left, like multiple trips over several days to get everything out which was frustrating to deal with given our personal circumstances. So that's it. If you have a new house and all new stuff you're probably fine. Not sure what their definition of old is though, so proceed with caution. All in all, poor customer service with a side of condescension...chef's kiss. read more

First time working with movers and we were nervous about making our selection. I found out about moxie movers from a Facebook group where many recommended them . The booking process was simple and straightforward, movers arrived earlier than scheduled but it was okay with us they just had to wait on us to get home . They did a wonderful job loading our UPACK trailer in about 4 hours . Thank you Moxie Movers read more

Moxie Movers - Movers Near Me

Amazing movers. Estimated 3 hours and finished in 2! Andrew, Gus, and Joe were so friendly and efficient! Can't recommend them enough!!​

These guys were amazing and probably the fastest movers I've ever had. They moved my stuff out of a 2nd floor 2 bedroom apt into a house in 3 hours flat! They also took great care with my stuff and were very professional and friendly. They also beat all the other movers in price. I highly recommend!! read more

These guys were terrific! Speedy, efficient, careful with my stuff. Great communication, and on top of all that, reasonably priced for the excellent service. read more

we used Moxie Movers today and they were awesome!! The crew worked hard, took great care of our furniture and communicated constantly. They were polite and friendly and didn't complain about our steep driveway. I hope we never move again, but if we do, Moxie Movers will be my first call. Thanks John, Wes, Bob and Blair. read more

I was scared with someone else packing my things. Will, Charlie and Marty were exceedingly polite and accommodating!!!! Don't ever pick any other company!!!! read more

I just spoke with your employee Jesse regarding an upcoming move I'm trying to coordinate. I've used your company at least 10 times in the past starting back in 2015. Jesse is extremely rude and unprofessional. Because of his demeanor I will be searching for a new moving company to assist me in May. I certainly hope others do not have the same experience on the phone with him as I did. If so you will not have any customers. read more

Huge shout out to this company! They moved our 3,000 sq foot home with 2 trucks and 6 guys in 7 hours! Communication was excellent from the time we got a quote to the time we paid the invoice. They did everything they said they would do, took great care to protect the walls, flooring, and steps of our brand new home, and did not break one thing. They were joyful and pleasant all day and were patient and accommodating even well into a long day. If you need a mover, this is it. read more

They are amazing and the best movers we've ever used - they certainly earn their high rating!

I used Moxie Movers about 4 1/2 yrs ago. I had stuff in storage for over a year and the storage place had a mouse problem. So much of my stuff was ruined, I spent 4 days throwing stuff out before the movers came. The guys from Moxie were totally professional about it though. It eas so bad in there with dead mice, feces, pee, etc that they could have booked it. But since I had a mattress cover on my mattress, I took it off so they could avoid touching the mouse pee, etc. My sofa was standing on its end and other furniture didn't get messed with, so they got right to work. They wore gloves and moved all the rest of my stuff as well. They were very efficient, polite, helpful and fast! I'm getting ready to move again and will be getting a quote from the first. read more

We had a recent great experience with a Moxie Movers team! I had put down a deposit in advance, got an email confirmation of my reservation, a phone call from the crew chief, and text check in to start the day. It felt good to know we weren't being forgotten (I've heard too many horror stories of movers not showing up). They helped us unload a rental truck into a self-storage facility. The truck was very full and they had to work quite hard ferrying items deep into the bowels of the facility, deftly navigating an elevator and longish hallway. They fit everything into the unit with Tetris-like precision. No space was wasted and yet nothing seemed overly crammed or in jeopardy of future damage. Pro Tips: They do take credit cards but there is a processing fee so cash seems preferred. They did not have dollies/hand trucks with them but we used the ones we had rented from U-Haul as well as what the storage facility had on hand. read more

Moxie Movers - Solid hardworking crew! - Movers Near Me

Great from start to finish! Got packers and movers and both were amazing. Took so much stress off my plate! Will use again!

Remember when you were in college and you'd call your friends to help you move? This is Moxie Movers. Except my move involved moving my whole home into a POD across country. The first mixup occurred via email when they told me they didn't Pack only moved. This was after I put down a deposit. A second email corrected that, but most reviews didn't mention packing so I packed half my house myself. No attic and only 3 boxes in shed were left. I am a single, senior. It was August and hot. Next, I became concerned after watching many YouTube videos that my furniture wouldn't fit in the largest POD. Jesse Whitacre came over one day to advise me on whether or not it would be adequate. He suggested I get rid of at least 8 boxes, a desk chair, two dressers and a brand new $700 stationary bike. I got rid of them all. By the end of the job the POD wasn't completely full (not good, items can shift) and I had lost items I didn't want to part with. As a note, I didn't move any of my major appliances. Moving day arrived and they were 30 minutes late. Packing wasn't their strong suit, they were right. At the end I watched exhausted as they packed my China closet with Crystal and fragile China into a 4' tall, taped bottom box throwing in my heavy cast iron pots in the same box. I really felt they just didn't care. I don't know even wrapped in paper how any of those glasses will arrive unbroken. At one point, I opened my handbag and there were several remotes and cables to various electronics?!???!! No clue why they were just thrown in my purse instead of packed with the item they went to. But the worst part was a few weeks later when I went to add a box to the POD prior to shipping. All of these photos show heavy items without ratchet straps. I bought straps, in fact we had straps left. As you can see in the photos; there is room left but worse the ratchet straps are behind the boxes. Who on earth packs a POD this way? Probably your teenage friends from college would. Call your buddies and skip Moxie Movers. read more

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These guys were recommended to us by a neighbor. I had never heard of them. They turned out to be awesome. Super kind and super quick! They got the job done and they got it done fast. Granted, we only had them move our large pieces of furniture and we took care of the rest. But they were finished within only a couple hours, no damage done to either house nor any of our belongings. Pricing was fair, as well. I would strongly recommend hiring these guys for your moving needs. If we need movers in the future, we will be giving them a call for sure. read more

I am the type of person to pre-plan everything, especially large events like moving. However, once my moving plans started to be in motion, I had so many bumps in the road and nearly everything changed. Moxie Movers were MORE than accommodating and their guys were super friendly and quick. Very gentle with my stuff as well. If I move within RVA again, they will be my go to. Thank you guys so much for making a rough move so much easier!! These are people's livelihoods that you deal with on a day-to-day and I really felt like I was personally cared for and not just a random customer. If you're worried about the price, keep in mind movers are expensive no matter what and you might as well chip in a little extra for quality service. read more

I've moved many times with moving companies. This was the worst experience ever. The owner is a NASTY jerk who takes basically no responsibility for his business or their actions. I was literally told by Jesse "sometimes we do everything right and things still get damaged and it's not our fault"!!! What? You are literally hired to NOT damage anything and get it from point A to point B without any damage. Sadly for me I have tons of damage. To start the way they unpacked into my new home was impossible for me alone to function in, I am physically disabled, something I made all of them aware of prior to this. Casey was who came to do the quote and he came after I complained. He kept saying "sorry we made your life a living hell". But no realistic offer was made to fix it. He offered to take everything out of my office and put the rugs down that were supposed to be there, just him. Some of my equipment weighs more than 2 guys should be lifting and they had packed it front to back to only have a sliver to get through. One guy could never tackle that without tons more damages. Then Jesse entered the picture after Casey began calling me names in email and text. (I have all the proof as I'm hoping to potentially take them to court but it's a lot of energy and I would have rather resolved it with them as Jesse has even said this is an insurance issue but he won't give me the insurance information to make that happen). Jesse steps in and comes over, while we did not agree on everything they damaged some of it was very obviously them he was "willing" to fix or have fixed. We are talking 2 items he paid to have fixed (more were damaged and need a professional) and he decided he would come do some fixes. He asked and was told the trim color of the freshly painted trim - color extra white. He shows up with no paint, he wants to "mix his own" except it's EXTRA white - it's a specialty mix by Sherwin Williams that has extra properties in it. He mixed blacks and browns into white, doesn't fix the wood itself just paints the dings... which are now grayish brown standing out big time from the extra white trim. He also decided to move a vintage rug in the guest room with everything on top of it and now it's stretched out, but on top of that he threw tons of stuff around in the room and onto the bed which had clean bedding on it - including an art piece I was working on that was in a box on another piece of furniture. I found pieces of it even on the floor behind the bed. About half of them were chipped on corners. His response - you didn't have it packaged properly - why would I package an art piece I was actively working on and who the hell throws it and then says it's your fault. I then kicked him out and he proceeded to fake wash his brush out and fling whitish paint all over my vintage kitchen. And the windows and my dishes. I'm still finding the spray. Since then I offered to settle this and I was then attacked, called names, etc. I'm sure this there way of making me not pursue it. But regardless if I sue them, actually settle with their insurance like it should have been done or whatever I wanted to be very clear how absolutely nasty this company is. Now let's just talk about the things they did knowing I was disabled: large items were precariously placed so I could not move them without hurting myself. A good example they took apart my office chair and it was balanced without the wheels back on, on steps in my office very oddly against the wall. If it fell a lot would've broken and it could've definitely hurt me. A bin for parts of my adjustable base bed was purposefully hidden behind all the bins they could fit in a room and then when asked where the bin that was very specifically told I needed because of my disability was they just shrugged and had "no idea". They broke several items in my craft room to the point of unusable. I think the fact that this company is purposefully hurting someone who is disabled by hiding things that are absolutely necessary, purposefully breaking things and not taking responsibility. Then in the end it was fine for them to make a ridiculously low offer but when I offered to settle with them I was called nasty names and they acted as if I was being completely ridiculous to want my items replaced or repaired. It's all well documented but as a disabled person you have to fight so many battles every day. This shouldn't be happening at all. Name calling to clients is absolutely unacceptable and most importantly they believe if they break things it's not their fault or responsibility and they will not actually help you resolve it. This is one of the poorest experiences and if you are remotely disabled you need to run away from them as they will purposefully work to make your life worse! read more

Just an overall great experience. Super diligent, a great can-do attitude, and very personable. We moved in the middle of a massive storm and they got the job done with aplomb. read more

We just used Moxie Movers again for another move for our daughter. she has accumulated far more staff since the first time we used them. we were impressed with their efficiency. They arrived on time and worked steadily to load everything, then did the reverse at the new apartment. The entire job was completed in under 2 hours. read more

They were amazing! I got their name from a Facebook group and decided to book. They were super easy to schedule and easy to get on the phone -- I always appreciate a friendly voice picking up the phone. I hired my two movers to empty my POD and get everything into my apartment. They were incredibly efficient and careful, as well as easy to communicate and direct. I look forward to using them for my next move and recommending them. read more

Had a really great experience with these guys! I looked at a few local moving companies before going with Moxie, and I'm glad I went with them. They're communicative, efficient, affordable, and easy to work with. They gave me a heads-up call before they were scheduled to arrive and texted when they were coming my way. The crew was friendly and honestly faster than I was expecting (it was a Saturday afternoon move, so I would've understood if they were a little sluggish. They weren't at all). Also really appreciated that they double-checked with me before they left to make sure everything was where it was supposed to be. It made moving day a lot easier, and I'm definitely going with them for my next move. read more

Guys were nice and on time but appeared to be in a rush to finish. Both location's doors were left tied open. I was charged an unexpected travel fee on the final invoice. It was $83.33 which was not quoted when I inquired about any fees. When I asked about it they copied and pasted the original email, which never mentioned that. I would have gone with a more cost effective option had they been transparent about that. The travel from one apartment to the next was about a mile. read more

Crew arrived on time and didn't waste any time getting to work. The guy on the truck worked magic getting everything to fit. They took care of our belongings, even wrapping several mirrors. The crew worked well together, too, maneuvering our bigger items through doorways and stairwells without causing any damage. Would definitely use them again, and highly recommend them to others. read more

Moxie Movers - Movers Near Me

My guy and I used separate crews to move in together, and both were absolutely impeccable. They took such great care of our belongings, and were kind, and communicative, and so fast! Thank you!! read more

I moved on October 19 (2019). This was the second time in two years that I used the company. The first move went REALLY well...except that one of the guys was trying to take apart a three tiered glass TV stand. The guy thought the top was magnetically held in when in fact it needed to be unbolted. The shelving unit exploded into thousands of pieces of glass. Moxie Movers made it right IMMEDIATELY...found the current price of the unit and I was able to get another one delivered. Rest of the move was without incident and I was really happy. Now it's two years later and I moved again. I hired Moxie again. The guys they sent over were so fast and efficient. They wasted no time at all. I watched the clock and at the end of the move they didn't begin to try to overcharge. Not a thing was damaged and everything was where it was supposed to be. They could not have been any more professional and friendly. I thought their prices were incredibly reasonable and I think in terms of insurance on damaged items, they beat all the competition on what and much they cover. I will continue to use this company and continue to recommend them to friends and family! read more

Had an unpleasant experience with two of the movers. They had parked the moving van in the middle of our one way street, blocking home owners from reaching their homes. When asked how long they would be parked, one of the two said they would be parked for 1 1/2 hours to 2 hours to unload. I told them they could not block the street for that long and they needed to move to the side. I was told they weren't moving, they had a job to do. I asked the one most unpleasant mover for his name and he refused, and the other fellow started making up names. Our neighborhood has no issue with large trucks parked to the side of the street if they have followed city guidelines ("no parking signs/moving" posted 7-10 days before move so truck can park to the side). This happens all the time on our street. After letting them know the police had been called, the truck moved to the side of the street to finish unloading. The police were informed and did not come by. I have no knowledge of their actual moving skills but I will never use this company because of these two unpleasant (2 out of maybe 6 young men) employees. Very poor representatives of the company. read more

My wife and I hired Moxie to move us from the Willow Lawn area to N. Chesterfield. We had a two bedroom cape style with a bonus upstairs room, laundry room, side porch and a shed. They called us the morning of the move well ahead of time to give us an ETA, and they arrived on time. They worked quickly and efficiently and asked questions anytime they weren't sure if something was being moved. They made sure fragile items were handled with care. On top of all that they were friendly and a pleasure to talk with. I'd like to stress how efficient and quick these guys were. We never felt like time was being wasted or that anything was being handled without care. We would recommend these guys to anyone! Thank you!!! read more

Moving is tough enough with out a pandemic, but these guys were super. They wore masks and were professional, quick, and fun. Very organized in packing up and unpacking. Super careful with our stuff. Didn't leave until furniture was back in its new place and beds were back together. They were such a stressfree choice. Highly recommend! read more

Moxie Movers - Movers Near Me

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They damaged a dresser of mine. When I emailed the company to address it, they insisted upon coming to assess the damage in person, despite having sent pictures. The owner showed up and offered to fix the dresser. When I explained that I wasn't comfortable having a mover repair my furniture, he was very arrogant and said that was all he would do. He couldn't understand that I would want someone qualified to repair furniture to fix it. I had to ask him several times to leave. read more

Moxie Movers - Broken dresser - Movers Near Me

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I was really disappointed with my move. I selected them based on the rave reviews, but I must have hired a complete different crew. They showed up on time, but then told me they did not pack anything; they just move items. Thankfully, I had already packed quite a bit on my own, but I, of course, had to unpack to have boxes, so what I thought would be a one day move by them resulted in a one week move for me. I had a disassembled shelf unit and they took the shelves, but left the legs; I had a small disassembled table - they took the legs, but not the top. The worst part was they did not go through the house to determine what they were moving and were surprised when told my major appliances (refrigerator, washer and dryer) needed to be moved. They didn't leave room on the truck for my refrigerator and had to make an extra trip. When they determined that they would need an extra trip, they actually took items off the truck! Fortunately, the move wasn't very far, but it did probably cost me an extra hour - and they charge by the hour. They also didn't reassemble my bed correctly before leaving. If you plan to use them, I would advise that you go over the details to see what work they are planning to actually perform. This was a very frustrating experience for me. read more

The company employees are skilled, courteous, and efficient workers. I am elderly widow and had packed quite a few things but they were careful with my treasures and junk. Reasonable cost. Short move by mileage but they had 2 truckloads and worked steadily and efficiently and finished in 1 day. Most of all I liked their interior design ideas. Great company. Owners manage schedule really well and send reminders, texts, confirmations as needed. Wish I could have tipped crew more. Refreshing change from Worth Moving whose workers stole TV and cash from my wallet. Charges pending. read more

These guys were so great! They were responsive when I was scheduling the move, and communicative the day of the move - calling me a hour before the scheduled time and when they were on their way. The pricing was reasonable as well, whereas many moving companies I looked at were almost thousands. I would definitely recommend them to anyone, and I will be using them for future moves. read more

Super efficient, very nice! Highly recommend. Only charge you for the time it takes them. I paid less than what was initially quoted. After checking with several moving companies, I found they have the best rates and were the most professional. read more

These guys just finished moving me in and I'm super impressed. I got an email a few days before my scheduled Sat move to remind me. When the guys left their lot they also called with an ETA which was exactly on schedule. First of all, I had 3 guys and they were all super friendly and personable from start to finish. I was going to take some weird things in my own car (broom, vacuum etc) and they were like no we got it. Took about 2 1/2 hrs to move and didn't feel long at all. The guys worked their butts off the whole time and stayed upbeat and pleasant. They were very careful not to damage anything and even helped me figure out where I wanted everything to go. They also reassembled my bed for me :) The rates are very fair and like I said these guys MOVE so you don't feel like they're wasting your money. If I move again, these guys will DEFINITELY get my business! Thank you so much!! read more

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The absolute most professional movers we've ever used. They were communicative, punctual, and provided value. I feel that they went the extra mile in moving us into our new duplex in Manchester. A large crate & barrel sectional from our previous home did not fit in the new place, so they had to move the large chaise portion back into the truck and back in storage. No faces, no complaining, just gladly did what needed to be done for their clients. This 4 man crew was fast, and you'd think they'd "dilly-dally" since they charge by the hour. No. They moved us with a sense of urgency mixed with caution not to damage anything. I hope not to move again anytime soon, but if I do, I will use these guys. read more

I've heard bad things about hired movers in Richmond, but I'm so glad these guys proved otherwise. They ended up being available before the original time slot, and they called to see if we'd prefer them to come earlier (we did). They worked at a fast pace and finished up under the quoted amount. NEVER MOVE AGAIN, EVEN IF YOURE BROKE, EAT BEANS FOR A MONTH OR SMTH BC IT'S WORTH IT! read more

I used Professional movers for the first time and I'm never going back! I got a recommendation from yelp and I was moving from a three bedroom home to a two bedroom apartment. I just really did not want to carry my huge couch or any of my other furniture. I planned to do this as cheap and efficiently as possible so I packed up all of my own belongings so the movers didn't move any boxes or anything for me just my heavy furniture. They do have a minimum which was super worth it to me to just have them move my furniture so it only took them about an hour to do everything for me. They were really nice really efficient and very capable of completing the job. They packaged up all of my furniture in moving blankets and not a single thing was damaged. I highly recommend this company read more

These gentlemen are professional movers and take pride in their services. Moxie was very patient with us as we had to change our move date several times to accommodate the closing of our new home. Moxie Movers were on-time, fair and Entertaining. Thanks Moxie Movers!! read more

My realtor's #1recommendation for a moving company was Moxie. After using them, I can see why. Jesse and his team were efficient, friendly, and careful. They asked questions if they were unsure what to do. They moved heavy potted plants and a 5' metal outdoor statue, too. A plus is they have a reasonably priced storage facility. Their prices are very fair, and these men work hard, so tip them well. HIGHLY RECOMMEND MOXIE MOVERS. read more