I was mad because no one was in the office but the nice Manager Asia from West Hempstead drove to…read moreHewlett to assist me and resolved the issue.  She was so sweet and kind to hurry from West Hempstead to Hewlett to take care of my needs. Aisha is the bestttt

I was having a problem receiving an email confirmation regarding the closing out of my units…read more After speaking with Shani with the Hewlett location, she was extremely helpful in finding a way to get me the emails I was requesting. Shani took the time to figure out why I was not receiving the emails and found a work around solution.

Sometimes the little things make you realize there's hope for humanity. I was up in my storage room…read morea few weeks ago and I heard the elevator open on my floor. My room is not that close to the elevator so I had no idea who came up. Suddenly I hear low and pleasant singing which was moving around on the floor. It only took a couple of minutes til Autumn who works in the building came down my aisle. I think she was a bit embarrassed not having realized that someone was on the floor. I thanked her for the pleasant vibes and pointed out to her that if she's singing it means she's happy working at her job. It also means that the customers reap the benefits A

I had a storage unit here for almost 5 years. When I moved in it was brand new - just built -…read moreclean & convenient. They promise you a month free if you pre-pay for the whole year -yet every renewal that was automatically not the case and had to be adjusted. In fact, the second or third time I renewed my unit, I was told I was in delinquency and that my entire unit was in danger of going to auction. I was 5 days into my "free month" and, after an argument, the manager fixed the issue and credited me my free month. They also promise to hold your current rate for pre-paying for an entire year as well. That never happened either. Upon moving into Storage Post, I was promised a free truck to use as well. The original manager said they were so new that there was no truck yet but as soon as they got it I could use it one time for anything else I wanted to add to my storage space. That day never came. Eventually, a broken truck was parked outside the location - the (then) manager said they used it just as a billboard to lure people in...with "truck" lies apparently. One night I showed up and there were no carts to be found. I visited early the next Saturday when the office was open to complain. They said there was one cart left and if I wanted to use it I would have to only use storage when the office was open - which was only early during weekdays and a few hours on weekends. Why bother letting anyone use the facility after office hours if there is no access to carts? That same Saturday - they let me borrow that one cart they had - I came back 10 minutes later to return it and the office was locked. The three idiots behind the counter went to lunch together - leaving a note. There were people waiting outside of the locked office to get into the building. The facility got dirtier and grimier as well. Eventually I didn't really want to touch anything. Creepy crawleys could also be seen in the hallways now too... Lawrence is an OK area - not bad, but not great. It is mostly houses near there - so I figured people who were going to store stuff would be homeowners - that is kind of why I picked that location. That is, sadly, not the case. A lot of people who store here either take the bus in to store their stuff or drive into the bay with what literally looks like garbage (not even packed up in boxes or bags many times) and then just throw it in a pile into their unit. Once I saw a lady lay down on the ground on her stomach, gingerly open up her unit less than a foot to try to get something. Garbage proceeded to fall out - literally garbage - dust-bunnies, wrappers, empty containers, balled up paper, etc. - as she grabbed around for whatever she was trying to find. Another time a man pulled his car into the bay and proceeded to put about 30 broken down old shoes on a cart, brought them to his unit and simply "winged" them in. When the recession hit it got even worse as people lost their homes and apartments, I guess. That is when it really went downhill and got really dirty and grimy and more people were storing here. I also started to feel unsafe storing here as well. Once I had an altercation with a man who was blocking the car-bay with his truck. When I asked him to please move - he threatened to punch me AND my mother in the face. The office was open and eventually the manager came out and pulled the guy away - and apologized. A bit scary - but hey - I am from New York... : - ) Another time when the office was closed - a lady high on something once got into the elevator with me and asked me to take her to the second floor. I told her I could not - I only had access to my floor. She got off on my floor, when the doors opened. I simply took the elevator back down to the bay - I didn't want to be on the same floor with her stumbling around. Another person arrived and was going to my floor - so I went back up with him and this time the elevator opened on the second floor first and there was the crack-head crying and slurring and screaming that she couldn't get at her stuff (have no idea how she even got on that floor, either). The guy told her that we were going up and she would have to wait for the next elevator. Thank goodness he was there and thank goodness the crack-head was on another floor. I got out of there as quick as I could. With all that happened and upon not receiving my free month again - nor the additional free month that the previous manager had promised me for all my past troubles (apparently since he was no longer there - the hand written note on my rental agreement with his signature now meant nothing) - I moved out. PS - they require like 45 days notice to move out. Can you believe it? My new space is so clean and cheaper too! I made sure to steer clear of ALL Storage Post facilities. I advise you to do the same. I have many more Storage Post stories but this review is already way too loo long. : - )

I would like to just provide a little insight on my experience last week Tuesday…read more I called in the morning and spoke with a gentleman named Davonne. I asked about the rental procedure for same day rentals and cost but I must tell you. It was clear he was not happy about being at work. So much so to the point that I had to question if he was ok for it was clear he was not happy about being there He informed me that it would be best for me to go through the website to do the rental for he did not know if any were available for the day. I did do as instructed but I guess when I arrived the same day, it did not get any better for Davonne. Davonne had on no type of uniform so I did not realize until he opened his mouth at which time I realized it was him and called him by name (the attitude was still there). Black sweatpants, black hoodie pulled over his head and Ugg slippers on like he just rolled out of bed. He finished taking care of the gentleman before me, finished with me and then after handing me the keys and dolly and showing me the truck pulled off. He never bothered himself to show me how to open up the back, operate the vehicle, help me get the dolly in the truck, nothing. Moreover, there was three of us and never bothered to say there are only 2 seats. No kind of customer service Just nothing. I would say never again but when I returned the truck, there was a young lady there named Shae I think. Thank God for her and her efforts to redeem the situation.

This is my second review of this facility. I used them a few years back just to purchase boxes and…read morethe experience was awful. No idea why that review is not posted. And no idea why I ever went back, but... Went back for boxes that were purchased online. I was notified that the order was ready. Well that was wrong. When I got there I had to go gather a large order myself. I was told by a gentleman I could load them directly into my car then screamed at by a woman (the manager?) for doing so. It was a big order and I had to carry things twice (actually 3 times including unloading the ones I had put in the car) and got no help. So in the age of covid19 I spent way too much time in a store after having taken steps to avoid doing so and was treated very rudely AGAIN.

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

Hard to imagine a more successful moving experience. My move from upper Manhattan to southern…read morePutnam County this weekend was nearly perfect. Fantastic crew of 4 led by the highly capable Matthias was prompt, diligent and professional. They handled everything with aplomb and style. Not a small move by any stretch, and with a number of big items (King Mattress, oversize wood mirror and some furniture) - everything was packed and unpacked with care. One of the best business experiences I've had in a long while. Highly recommended...

This was my first time hiring movers and J & G Moving exceeded my expectations! The move went so…read moresmoothly that I highly recommend them. I price-compared a ton of NYC moving companies and J & G gave me a competitive moving quote. Additionally, the building I was moving into required a certificate of insurance (COI) and J & G was able to offer it for me for free. A lot of other companies charge for this. Before moving, I communicated with them via email and they always responded promptly and were very clear about what their moving package included. The day of the move, they called and asked if it was okay if they came an hour early. They were very communicative with me during the whole move. The lead guy (forgot his name!) assessed how many things I had and then discussed with the other 2 men on how to efficiently approach the move. The 3 men were over 6' tall and strong, and they were able to finish my whole move in a little more than 1 hr! I did not have anything that was easily breakable but the men treated my things with care. They provided blanket and shrink wrapping for all of my furniture. Everything was loaded up into their truck very quickly. These guys wasted no time. When I arrived at my new apartment building, they had already started unloading my things. I had my boxes labeled with what was inside (i.e., kitchen supplies, shoes, jackets) and they actually placed each box in the corresponding room. Best of all, there were no hidden fees. They ended up not charging me a processing fee that was included in the quote and gave me $40 off my quoted price. The movers were so friendly, communicative and professional, I will definitely be using J & G Moving again! I also wanted to note that on the day of my move, the street I was moving from was blocked due to construction. J & G movers did not complain or make any mention of that until I had stepped outside of my apartment building and noticed it. These guys provide excellent customer service and I was very impressed by them.

DO NOT Waste your time or money with these rude, unprofessional ridiculous people. They state they…read moremake moving and storage stress free. NOT! We paid in a timely manner every month, then came delivery. It had to be rescheduled, they charge an outrageous fee for that and then to top it off the driver (who by the way is as rude as the owner) refused to deliver the boxes to the apartment. Made college FEMALES carry and unpack boxes to take upstairs because the MALE refused to take them so he didn't hurt himself. He was VERY nasty towards them. When contacting the owner, he was just as rude in his reply!! BUT..he's trying to help ease the financial burden of college debt! What a joke!! There are other providers in the area, choose them! You will be glad you did!!

Definitely recommend these guys. They don't cheap out on those bins and even the ones with my…read moreheavier amp heads in them showed no signs of giving out. The guys were very professional and responsible and took good care of my stuff so that nothing was damaged. Price didn't break the bank either. 5/5

Amazing resource for shredding important documents. Reasonably priced, easy and efficient. Highly…read morerecommend

Went back to SQ today in an attempt to downsize to a smaller unit. The same lady was there and she…read morebrought up our previous encounter. Even though she wanted to discuss it further, I didn't carry on the conversation after the initial sentences because I felt it was not going to improve things. However, I was incorrect. When my wife asked for a smaller unit, we were told that there were none available on the first floor. When my wife asked if I wanted an upstairs unit, I said I didn't. The lady there went in to high gear to make sure we were going to be satisfied and not move to another storage company. She tried hard to find a solution. Even to the point of calling a customer who had reserved a unit on the first floor to see if they would take one on the second floor. It all worked out thanks to her. The other customer said they would take the upstairs unit and I could have the one downstairs. Kudos.

Fast, efficient, effective moving experience! Chris was…read moreeasy to talk to and honest. His team handled everything very well. Even threw in some extras for us! Would definitely use again!

Piece of Cake truly lived up to their name.I used them for a move from LA to OC and they made what…read morecould have been a stressful day feel incredibly seamless. The crew was friendly, organized, and handled all of my belongings with care. They worked efficiently while still being detail-oriented, and everything arrived in perfect condition. I really appreciated how easy they made the entire experience - highly recommend Piece of Cake!