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    Services - Cruz Dumpster

    Dumpster rental

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    Recommended Reviews - Cruz Dumpster

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    1 month ago

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    3 years ago

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    4 years ago

    Very good experience dealing with company, they were fast, responsive, understanding, and reliable.

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    Ultimate Dumpsters - Ultimate Dumpster Brooklyn

    Ultimate Dumpsters

    (137 reviews)

    Easy to connect with and quick access to use for my projects! 10/10…read moreThey were receptive to my needs and clearly explained their offers making my decisions easier.

    I honestly don't have strong enough words to describe how terrible this experience was. I was…read morecompletely fooled by the good Google reviews and expected a straightforward, stress-free experience. If I could give zero stars, I would. The experience was frustrating from the start. I specifically called the day before the delivery to make sure the dumpster would be placed in my driveway rather than on the street because I did not have a permit. I was assured that I would receive a call when the driver was on the way the next day. The driver called me when he was already driving away after dropping it off. At the time, I didn't think much of it because the dumpster was ultimately placed where I had requested, but looking back, it was the first sign of the communication issues to come. When it came time to have the dumpster picked up, the communication became a nightmare. You are required to call the company before your rental period is up if you want the dumpster picked up, which I did. I was then contacted about a $1,000 deposit/payment and told that the person who handled it was unavailable and would call me back. My husband called and was hung up on, then called back and sat on hold for 20 minutes before being disconnected. They will not pick up the dumpster until a card is on file. Since I couldn't reach anyone, the dumpster sat for days. We both called again and left messages, but no one returned our calls. After calling again, I was told I was on the schedule for a callback and was specifically told that I would not be charged for the additional days, but they could not pick up the dumpster until my credit card was on file. At this point, I had been trying to get it on file for several days. When someone finally took my card information, I was charged for the additional days anyway to the tune of almost $300. The dumpster was also not picked up when it was supposed to be, despite all of our attempts to get in contact with the company. It then took almost an entire month to get the charge refunded. The lack of communication, repeated callbacks that never happened, getting hung up on, being left on hold for extremely long periods of time, being told one thing and charged another, and then waiting nearly a month for a refund was completely unacceptable. I would absolutely not use this company again. This company seems to rely on customers getting frustrated, giving up, and not continuing to chase them down for money that is rightfully THE CUSTOMERS. Don't let the good reviews fool you. If you are owed a refund, be prepared to keep following up until you get what you are owed.

    Cruz Dumpster - dumpsterrental - Updated September 2026

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