Requested and received a 30 cu.yd. dumpster. Delivery driver placed it exactly where we wanted and reviewed the safety suggestions with both of us. They picked up the dumpster precisely when requested and there were no surprises as to the billing as sometimes happens with other companies. We will definitely be renting from them another 30 cu. yd. dumpster within a few months. Requested and received a 30 cu.yd. dumpster. Delivery driver placed it exactly where we wanted and reviewed the safety suggestions with both of us. They picked up the dumpster precisely when requested and there were no surprises as to the billing as sometimes happens with other companies. We will definitely be renting from them another 30 cu. yd. dumpster within a few months. read more

This company is the worst. I ordered a Dumpster, they charged my credit card and never delivered the Dumpster. I have been trying to get my money back for almost a month now. I did report them to the BBB and they have 52 complaints for NH. My credit card company is working on this also. I had to order from a different company which was a lot less money and was great to work with. read more

Shit company. Ordered a Porta potty 2 weeks ago, gave them the delivery address and "promised" that the price I payed was final. Delivery date is today and they just called trying to upcharge me another 150 for my delivery address. Tried calling to get a refund and they instantly reject/block all my calls read more

Scam brokerage company. They make you wait for 20+ mins and then hang up on you. What initially attracted me to this company was that I was promised same day delivery and low prices. But that's not what I got. The representative promised that the 30 yard open top that I ordered would be delivered same day. The customer service representative was impatient with me and kept asking for my credit card. After I gave them the card number, he hung up and didn't give me an eta. I got a text message the next morning saying the truck broke down and that they were going to come tomorrow. I called them back asking for an ETA and they said they could not provide that for me. They hung up on me multiple times, didn't offer me any refund (after I spent $595 on a bin I never received) PLEASE DO YOURSELF A FAVOR AND NEVER USE THIS COMPANY. read more

Ultimate Dumpsters - Refused to refund my $594 - Dumpster Rental Near Me - Oceanside, New York

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Terrible company. The manager cussed my mom and aunt out on two separate phone calls after trying to resolve an issue we experienced with billing. They tried to charge us for a larger unit than we received and we experienced multiple issues on top of that. I have never heard of a company cussing out customers and calling them names, especially when they are in the wrong. Absolutely would not recommend and will be reporting this unacceptable behavior to the BBB. read more

DO NOT FALL FOR THIS COMPANY! We used them before, and the same thing happened. They overcharged us. It was a hassle. When my husband called two persons gave him a totally different quote. He spoke with the first person and made his online order for a 20-yard dumpster. Well, it was delivered as agreed. Due to a holiday weekend, there was a discrepancy about the pick-up day. We even took some debree off the dumpster that we would be within the guidelines. Again, there was a new bill for going over the weight limit. This company is making extra money for just making up charges as they go. Never again will we use their services. read more

Great company to work with! We have worked with them on several occasions setting portable toilets and construction dumpsters in various locations in our county! read more

Should be called terrible dumpsters . Worse service ever , they show up hours later than they should . They'll bring the wrong size dumpster and make you wait until the next day to replace it . They come pick it up without calling and notifying you . An they'll charge a missed trip fee . Stay away from them read more

America's #1 worst company! They will mess up your order and then blame you. I requested a 6ft by 20 or so foot and got a six foot by about 12 ft. obviously I turned it away because it did not meet my needs. when I called they said it was my fault and they were going to charge me about $350 for same day cancellation. I spent a week plus trying to resolve the issue. Here are the reasons I was denied speaking to a manager: "They are not available" "They are in a meeting" "They will not speak to you because you got what you ordered and you rejected it" "They have left for the day" The kicker was that three days into my ordeal, I got a call from the company and the guy said I would get a new dumpster or a refund. I chose the refund and waited a day to follow up. i was shocked when I called and the billing department told me that the guy I spoke to didn't work at their company and I wasn't getting a refund!!! Every person I spoke to from Rob who took my order to timers from billing and the manager i spoke to blamed me And said that they could send me a trapezoid shaped dumpster and it would be the right cubic feet. If that is true, why would a salesperson talk to me about sizing at all? Why would the website have one picture and one size? read more

Ultimate Dumpsters - Dumpster Rental Near Me - Oceanside, New York

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DO NOT DO BUSINESS WITH THIS COMPANY!! I found a "local" website for PortaPottyRentalNY.com and called the local (518) number, which connected me to a service representative named Giselle. After reserving the porta john and signing a contract, I noticed that the contract was with Ultimate Dumpsters. After reading other reviews, I decided to cancel the order just minutes later. I called the customer service line and requested to cancel the order. The representative, "Beth", couldn't provide me with a confirmation number and said I would receive an email confirming the cancellation. (Both representatives said I would receive an email of which I have yet to receive either.) At this point, I became concerned about fraud. I called my bank and discovered they had charged my card twice for $296. Consequently, I had to shut off my card and file a fraud claim. This company is a scam. read more

Trash company. Mark up with no accountability. Not their dumpster. Just affiliates. Over priced. Driver's destroyed my yard and they deny responsibility saying the yard couldn't support the trucks. That's not the case. The driver made horrible decisions thinking he could turn around in my wet grass. Didn't have driver call to drop off or pick up. Total lack of communication. Absolute horrible service from the company itself. read more

They are horrible and lie about pricing to customer to get a higher commission for the sales rep. RUN!!!!

This company insisted that I go with them. I did not agree with the price and instead said thank you and hung up. They called me back and said we can do better on the price. So I went with them, paid my bill, signed my paperwork and was very happy...until the day it was due to arrive. I reached out asking if they had an approximate time so that we could be ready for the delivery. They text me to tell me my order had been canceled. I called and they told me there was nothing they could do because they were over booked on orders. So the Friday before my event, I am now out of a unit for my guests as well as time to even go with someone else. When I called, they had zero empathy, and basically just kept me on hold till I hung up. Terrible business. I too wish I would have known about all the bad reviews before I agreed. read more

Ultimate Dumpster is, in my experience, the ultimate ripoff. They got my billing address wrong, so my credit card initially denied the charge. Ultimate Ripoff attempted a second time and it went through, as did the first charge. Customer Service at Ultimate Incompetence said the first charge never went through, but it did. My credit card's fraud department reversed the charge. To have a 30 yard dumpster for 45 days, I paid $1,869.00, or $41.53 per day. Any days beyond 45 were to be charged at $30 per day. It was delivered late the morning of June 6th. The driver parked it where he wanted it, not where I wanted it. (I let my CDL lapse years ago, but I know how to move a rig around the yard and what I asked was reasonable.) Depending on how the days are counted, July 21st was either the 45th day or the 46th. If they counted it as the 46th day, that was fine, I'd pay the extra $30. Despite that they sent me a text to confirm pick up for July 21st, they came and got it early on the morning of July 19th, leaving me with a pile of construction trash. They also billed my credit card $1.04. Twice. The second time triggered a fraud alert and my bank froze my card. (I had a pleasant conversation with a nice lady in their fraud department. She offered to send me a new card with a new number. I might take them up on that.) When I called to complain, they said (1) that the $1.04 was just to be sure the card was still good and that the charge would drop off, which it has not, and (2) that a manager would call me back. None ever did. When I called to say I want what I paid for, a person in billing told me they were refunding me $30. (I paid $41.53 per day and they shorted me 1-1/2 days what I paid for, and they think a $30 refund will suffice?) I told them I don't want a refund, I want what I paid for. I was told my concern would be escalated to a manager. So far, no call back, no email, no response and, so far, no refund of any kind. I will never do business with these people again. And as a councilman I will ensure that everybody in our government knows that these people are the ultimate ripoff and we should (1) warn all of our citizens to avoid doing business with them, (2) never do business with them, ourselves, and (3) to warn all of our business partners about them. Meanwhile, attached is a photo of the construction trash they left when they ripped me off. read more

Ultimate Dumpsters - Dumpster Rental Near Me - Oceanside, New York

THE NERVE ... After they left the dumpster there for 3 extra days, and beyond our control people kept dumping crap in the dumpster, they had the nerve to bill an additional weight overage charge. DO NOT DO BUSINESS WITH THESE THIEVES!! read more

Terrible company, DO NOT USE THIS COMPANY!! Ordered a 30 yard dumpster, this is what I signed for in the contract. A 15 yard dumpster showed up, I wasn't given any warning of this. I was told that this was "all we had" and once it is full we will have it picked up. Well, that didn't go as planned. It took 2 days to get it picked up while I had a crew at the site that couldn't work but I had to pay anyway. Then I informed them the second dumpster was to be picked up the end of the week. 2 weeks later it is still in my driveway and they are trying to charge me another $400 when I already paid the contracted price of $500, 2 weeks ago. Now I am being told they will not remove the dumpster until I pay the extorted amount of $400. I've already filed a report that with the local police stating that this dumpster has been abandoned on my property. I attached a picture of the 15 yard dumpster to show proof I received the wrong size from the contract I signed. I wish I could give negative stars. read more

Ultimate Dumpsters - Dumpster Rental Near Me - Oceanside, New York

They provide excellent service, Trust me, you won't be disappointed with the excellent overall experience... read more

DO NOT USE, this a 3rd party vendor. Worst company ever! First dumpster came as expected. I called to get it emptied and returned. That's where the nightmare started. The order status stayed at "Processing" for 6 days. I called multiple times. Nobody could tell me what's going on. Customer Service (CS) said it would be delivered that day or we will call you. No dumpster, No Call. Next call CS forward the call to dispatch, dispatch says "let me check the status".... and hangs up. CS reps give me their extension numbers to call if the dumpster doesn't arrive or nobodies calls you back with a status. None of them every answered their extension. This went on for 6 days. Around day 4 or 5 a driver came a took the full dumpster, but said "his order says pick up this dumpster, empty, and deliver to another address". Finally canceled the order after 7 days. Astonishingly they processed the cancelation in one day. However, we'll see they charges are refunded of the credit card. What I figured out is, they use local dumpster companies to full fill your order. If the local company has other things going on, you wait. Which is fine, if Ultimate Dumpster would tell you or be slightly more transparent. I was fooled into believing this was a local company. I found the company on google. I had a different name "American Dumpster" but had a local address, local phone number, and said locally owned. When I called it went directly to Ultimate Dumpster.... And when I drove by no office... read more

Don't use this company they charge me $1200 for a Hidden her trailer restroom dumped it off so everything was ready to go no water no chemicals and then they won't even offer me a refund wanted to give me $50 at the beginning and now they said the most I could do is 250 bucks for some thing that never even worked from day one!!! Horrible customer service read more

Took $572.00 dollars of my money and never brought a container, never answered the phone once they answered and put on hold. Had a ton of lies to cover their back with BBB AND THE CREDIT CARD COMPANY. Don't waste your time or your money read more

Totally deceptive company! I needed a nice flushing porta potty for a wedding we were having. I was assured 1. I was speaking to a LOCAL provider (They're based in New York) and 2. They would bring a fully flushing porta potty (NO open pit tank) with a hand washing sink inside. On delivery, it was an open pit with no sink at all. They contracted with a local vendor who doesn't own or offer the kind of porta potty we requested. We had no choice by the time it was delivered. I requested a refund. They never replied to my request. TOTAL RIP-OFF! read more

We were lied to by sales rep Justin that I would have Porta potty delivered Friday for a really big get together I am having Saturday. Went on my email this morning to see that my money was refunded cause they have none available. Beautiful thing that I reserved it and now it being holiday weekend I cannot even get one. I definitely would NOT RECOMMEND booking anything through them if it's really important. Thank you very much Justin for making things very inconvenient. Ten thumbs down for your ultimate dumpsters because of you read more

Poor customer service. The dumpster company I rented from in Southern California subcontracted Ultimate Dumpsters. The dumpsters dropped off to the job site were not permitted for my city and were tagged with a 24-hour impound notice. The enforcement officer advised my city has an exclusive contract with a specific dumpster rental company with the city for permits, as well as much lower rates for dumpsters. In my case, Ultimate dumpster charge 33% more than my local City's contracted rate. When I called Ultimate dumpster for updates about delivery, problems with the 24-impound notice, etc, they were not responsive and never sent any text messages like they said they would. I encourage consumers seeking to rent dumpsters through Ultimate Dumpsters contact your local City trash department first to learn of any restrictions about dumpster rentals in that city as well as negotiated rates for the cost of the dumpster. read more

trying to charge my card for items the they said were included in rental , everytime I call to get a manager on the phone there is never one available, they said all calls are recorded but are not pulling the recording of the booking! I have tried to call them so many times now I am giving up, DO NOT USE THIS SERVICE OR YOU WILL REGRET IT!!!!!!!!!!!!!!!!!!!!!!!!! read more

Great customer service and immediate response. We work with this company and have always been able to get an answer with any concerns we have. read more

Please BEWARE!!! STAY AWAY!!! HORRIBLE!!! WISH I WOULD HAVE SEEN THE REVIEWS BEFORE I HIRED THEM FOR A DUMPSTER!!!!!!!!!!!!!!!!!! Please stay away from this company total waste of money and time. Every time you call them they have an attitude problem. You keep getting transferred to different personnel and you have to explain yourself to each of them since they dont give an update of the situation to the person who they transfer you too so they have an idea of whats going on and you have to explain yourself again. They speak to you unprofessional and they will just hand up on you even when you ask them to transfer you to a manager. BEWARE!!! This is a HORRIBLE 3rd party company. Horrible customer service & management. *****Absolutely horrendous customer service***** TO SAY THE LEAST!!!! If i can give them a 0 I would but unfortunally a 1 star it is. THEY PEOPLE WORKING HERE CAN CARELESS!!!! read more

NEVER use ghost companies like this one. I cancelled my order for a porta potty right away within the 24 hour cancellation time because I did not receive the porta potty, nor a phone call about it, but was still charged for it (cancellation fee of $250!). Beware of using these ghost domains who profit from this type of fraudulence. I can't afford to lose this kind of $$. Discover Card dispute sided with this company because of their cancellation policy which really didn't apply to me since I never received the service and consequently cancelled right away. I'll be reporting this company to my representatives so others don't fall victim to this company. I'll also be closing out my Discover account. I called the company about this and they refused to give me the name of the local service company they represented. There was no indication of it on their .pdf contract either. BAD COMPANY! Will be reporting this type of behavior to NYS Attorney General. read more

Worst customer service I have ever experienced. Lied to, hung up on, refused to let me speak with a manager, dumpster 3 days later than promised. Horrible company to do business with! Whole experience was a complete nightmare! read more

DO NOT!! Use this company. seeing the reviews now I wish I hadn't. Paid $800+ for a mixed load dumpster. Turns out they couldn't pick up due to there being concrete and yard debri mixed. They came back five days later around 6am to pick it up and then sent me two new charges around 9 am totaling an extra $800+ Their excuse is a piece of plastic pipe that I put in there. Total theft $1900 read more

Delivery person was great, but the rest of the experience was extremely frustrating. I was told they would call to schedule delivery, they did not call. They showed up with my delivery and i was not home, I had previously made numerous attempts to prevent that from happening, fortunately they didnt leave the package then. They eventually returned a call and scheduled the delivery. The day before delivery, they provided a 2 hr window, then showed up more than an hour early, when I wasnt ready (running errands prior and got back just in time). They could have given a 4 hr window, that would be better than showing up early or late. Poor communication. So frustrating. I would not have ever chosen this company. It was a 3rd party hire. And the box was damaged, even though it clearly said fragile and not to put anything on top of it. read more

Horrible company and even more horrible customer service especially from Judy Kirchner @ ext 643 do yourself a favor and run if you ever speak with her unbelievably rude and hangs up when you don't answer fast enough. So many other dumpster companies that can give better customer service. Do yourself a favor and choose someone else! Wish I could give 0 stars but that is not an option........ read more

Buyer BEWARE!!! This is a HORRIBLE 3rd party company. Horrible customer service & management. They delivered the wrong size dumpster. It took 5 days to finally get some one to talk to me about it. Nataley at extension 668 was my sales rep. Was there for every question until she ran my credit card then for 5 days i could not get a hold of her. left 15 messages with her and her staff that confirmed that she was in the office. DO NOT RENT FROM THIS COMPANY ! RUN. Driver was extremely rude when delivering the container. read more

Do not use. They will try to overcharge you. Quite a price and try to swindle you in the end.

Customers beware. This company not only didn't provide the dumpster ordered and promised, but delivered it 1 1/2 days later, and it wasn't even the container showed on the site that I ordered. Not only that DO NOT give this company your credit card. I called AND e-mailed that I was done with the dumpster the day after it was delivered. Mostly because it was late and I needed to be out of the space so I had to find other means to dispose of my garbage. But regardless, a month later they are continuing to charge me for having the dumpster longer than the agreement. I was done with it and have the e-mail requesting pick up a month before. When I called (several times now), the poor customer service agent tells me "I found your e-mail but a manager has to approve refunding this amount. I will call you back once I get approval." No call back. A couple more calls and messages and no response. Now I have to take it up with the CC company. I have been in the construction business for over 30 years, have never left a bad review, and have never had someone charging me for something I didn't use. Then not make it right. Don't say you weren't warned.... read more

Driver came to pick up a dumpster and was told by a worker on site that they were not quite done with it. The driver then said that it was not a big deal and he could pick it up another time and he left. This dumpster company then promptly called me and told me there was a $250 charge... I received no call from the driver or company to address it on site. They sure scrambled at the chance to charge that fee though. Needless to say I will never use this company again read more

Contractors, stay away from this company. Ordered a dumpster and it never showed. No call... No text... No email... No nothing. It was impossible to get anyone on the phone. When it did not show up and we attempted to cancel, they refused to refund and said it will arrive at some point... This company is a dumpster fire!!!!! read more

DO NOT USE We had an event permitted through the city of Denver for an informal gathering at a city park which required a porta-potty. Ultimate Dumpster committed to delivering it on the Friday night prior to the event for $350.00 which we paid in advance. They failed to deliver or call which created a failure on our part to meet the cities requirements. After repeated phone calls Ultimate Dumpster would only refund $250.00 with no justification of the $100.00 they kept. read more

SAVE YOUR MONEY! This is the worst company I have ever worked with. They took my money, had horrible customer service, and continued to charge my card after. Will be contacting the better business bureau. TOTAL FRAUDS! DO NOT USE! read more

These people are rip off artist. DO NOT use this company. I recently had a dumpster delivered, which was late because this company uses local dumpster companies and is only a middle man. They don't have their own dumpsters I was delayed because they had t paid the bill with the local company. After all that, they charged mw 3 seperate invoices totaling an additional $1300 for "moving" the dumpster, which was not done. Do yourself a favor and stay far away from these people read more

Ultimate Dumpsters - This is proof the dumpster was in the spot placed by local company who got verbal permission to drop it where he did. - Dumpster Rental Near Me - Oceanside, New York

Didn't deliver port a potty. Said truck broke down. Told me at 5:41 pm couldn't even call to find another toilet. Didn't even seem concerned. Said we can deliver the Monday after your event. Terrible. read more