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    Ultimate Dumpsters

    1.3 (136 reviews)
    Open 7:00 am - 6:00 pm

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    Services - Ultimate Dumpsters

    Dumpster rental

    Junk pickup

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    Refused to refund my $594
    Zach K.

    Scam brokerage company. They make you wait for 20+ mins and then hang up on you. What initially attracted me to this company was that I was promised same day delivery and low prices. But that's not what I got. The representative promised that the 30 yard open top that I ordered would be delivered same day. The customer service representative was impatient with me and kept asking for my credit card. After I gave them the card number, he hung up and didn't give me an eta. I got a text message the next morning saying the truck broke down and that they were going to come tomorrow. I called them back asking for an ETA and they said they could not provide that for me. They hung up on me multiple times, didn't offer me any refund (after I spent $595 on a bin I never received) PLEASE DO YOURSELF A FAVOR AND NEVER USE THIS COMPANY.

    America's #1 worst company! They will mess up your order and then blame you. I requested a 6ft by 20 or so foot and got a six foot by about 12 ft. obviously I turned it away because it did not meet my needs. when I called they said it was my fault and they were going to charge me about $350 for same day cancellation. I spent a week plus trying to resolve the issue. Here are the reasons I was denied speaking to a manager: "They are not available" "They are in a meeting" "They will not speak to you because you got what you ordered and you rejected it" "They have left for the day" The kicker was that three days into my ordeal, I got a call from the company and the guy said I would get a new dumpster or a refund. I chose the refund and waited a day to follow up. i was shocked when I called and the billing department told me that the guy I spoke to didn't work at their company and I wasn't getting a refund!!! Every person I spoke to from Rob who took my order to timers from billing and the manager i spoke to blamed me And said that they could send me a trapezoid shaped dumpster and it would be the right cubic feet. If that is true, why would a salesperson talk to me about sizing at all? Why would the website have one picture and one size?

    Rod V.

    Ultimate Dumpster is, in my experience, the ultimate ripoff. They got my billing address wrong, so my credit card initially denied the charge. Ultimate Ripoff attempted a second time and it went through, as did the first charge. Customer Service at Ultimate Incompetence said the first charge never went through, but it did. My credit card's fraud department reversed the charge. To have a 30 yard dumpster for 45 days, I paid $1,869.00, or $41.53 per day. Any days beyond 45 were to be charged at $30 per day. It was delivered late the morning of June 6th. The driver parked it where he wanted it, not where I wanted it. (I let my CDL lapse years ago, but I know how to move a rig around the yard and what I asked was reasonable.) Depending on how the days are counted, July 21st was either the 45th day or the 46th. If they counted it as the 46th day, that was fine, I'd pay the extra $30. Despite that they sent me a text to confirm pick up for July 21st, they came and got it early on the morning of July 19th, leaving me with a pile of construction trash. They also billed my credit card $1.04. Twice. The second time triggered a fraud alert and my bank froze my card. (I had a pleasant conversation with a nice lady in their fraud department. She offered to send me a new card with a new number. I might take them up on that.) When I called to complain, they said (1) that the $1.04 was just to be sure the card was still good and that the charge would drop off, which it has not, and (2) that a manager would call me back. None ever did. When I called to say I want what I paid for, a person in billing told me they were refunding me $30. (I paid $41.53 per day and they shorted me 1-1/2 days what I paid for, and they think a $30 refund will suffice?) I told them I don't want a refund, I want what I paid for. I was told my concern would be escalated to a manager. So far, no call back, no email, no response and, so far, no refund of any kind. I will never do business with these people again. And as a councilman I will ensure that everybody in our government knows that these people are the ultimate ripoff and we should (1) warn all of our citizens to avoid doing business with them, (2) never do business with them, ourselves, and (3) to warn all of our business partners about them. Meanwhile, attached is a photo of the construction trash they left when they ripped me off.

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    2 years ago

    They are horrible and lie about pricing to customer to get a higher commission for the sales rep. RUN!!!!

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    2 years ago

    Do not use. They will try to overcharge you. Quite a price and try to swindle you in the end.

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    Ask the Community - Ultimate Dumpsters

    Review Highlights - Ultimate Dumpsters

    Having been a contractor for over 15 years, using many different dumpster companies (as well as owning some roll-offs myself) I understand the challenges involved in this industry.

    Mentioned in 2 reviews

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    Ultimate Dumpsters - dumpsterrental - Updated May 2026

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