They accommodated my short term need while visiting family in Knoxville over the holidays.read more

Best storage in West Knox! Really great owners/managers. Would trust them to keep my belongings…read moresafe any day!

Rented a building from here,this place is very clean,secure,safe.The lady that runs the place is…read morevery helpful, accommodating,and extremely nice.We are doing a long term storage and I am confident our belongings will be fine

From the owner: When you're looking for an extra place to store your belongings, we understand how important it is…read moreto ensure everything will stay protected while you're away. At Security Central Storage, it's our mission to offer an affordable, long-term solution while also providing modern amenities and convenient access. With a variety of unit sizes and climate-controlled options, we strive to always have the right unit for your specific needs. Plus with a dedicated on-site resident manager, you can trust that everything is in good hands. Whether you're cleaning out the attic or storing extra items from the office, we're here to help. So come by, tour our facility, and experience the difference first hand. Tractor trailer accessible.

The guys were likable, but not careful with my heirloom furniture. They ended up with lots of…read morescars and scratches that were not there before the move. I know the furniture was heavy and not easy to transport upstairs, but I saw them make simple, careless mistakes like lay a mirror, with sharp metal brackets on the back, bracket side down on an end table. The end table had a few scratches already, but nothing like what they ended up with after the move. It would of been a lot easier for them if the had taken the drawers out, and been supplied with the right equipment from the company. When I booked the move, the guy on the phone was not upfront with all the extra fees and charges. So, that was a bit of a surprise. Then, after I had paid for the agreed amount of work, the driver slipped in an extra $180.xx charge. I was refunded that charge and the guy was reprimanded. Just be sure to check. He was also the same guy who drove over my rock wall, knocking it down, after I specifically warned him not to.

I hired All My Sons Moving & Storage of Knoxville for a short local move on September 23, 2026, and…read moreI regret it. The crew was polite but slow, and from what I saw they were not qualified to move a piano. They told us they put our upright piano on a dolly without straps. It arrived with the entire pedal assembly broken off, and it's a total loss. A desk was also snapped in half. Instead of making it right, they sent a $325 "Release and Settlement Agreement" that said I'd "keep the terms... confidential" and "not write negative or disparaging statements regarding services performed." They tried to pay for our silence. I didn't sign. I would rather lose $325 than stay silent, so here's my honest review. If you own anything valuable, especially a piano, look elsewhere.

I have had a large storage unit here for several years. When I started, it was $237 and is now over…read more$600! They use the "market" as reasoning but other storage companies in the area are significantly less. Every year they seem to add another $100. When you check online it is country wide. They were aiming to have the most facilities in the country so I assume with all of the smaller companies they bought up, they pass that off to customers. I have warned several people looking into getting a storage unit that if they rent here it will increase dramatically.

5 stars, all day long. Convenient location, climate controlled, secure, and very clean. Manager…read moreTom is great to work with, friendly, great customer service. A real person! This is a great facility.

We were so pleased with absolutely everything about Westside Storage. First of all, the please is…read moreimmaculately spotless! The units are perfectly maintained inside and out. From the office to the storage units, everything looks freshly painted including the numbers on the units themselves. Sometimes there are some facilities with faded or peeling numbers, not here. The lock system is superb and the automatic gates are flawless. A great big thank you to Donna who facilitated everything with grace, skill, and courtesy! She didn't even charge us extra when we needed to extend a few days. Don't even look elsewhere for one second!

My experience could not have been better. Ultra friendly service, extremely clean facilities and…read moreconvenient to me. I got caught between selling a house and moving to a new one, and Westside Storage was the perfect gap-filler for me. I don't know how you could ask for a better storage facility. Pricing was fair and accurate, as well. 5+ STARS!!! Gary Hamby

I stored here for over a year. Honest and transparent…read more shared areas are clean; equipment (e.g., trollys) could be better maintained.

We were moving across the country from Nebraska to Tennessee. I called multiple storage facilities…read moretrying to find the right one. From my very first phone call to Morning Star Storage to the final point of moving in, they exhibited absolutely outstanding customer service. Beth was so helpful and accommodating to help me find the unit I needed; she even went down and took pictures of the unit to email me so I could see them from afar. Kathryn the manager helped me to make all the necessary coordination and arrangements for the drop, unload, and pick up of our POD. All the other storage units I called were not willing to coordinate with a POD drop off and pick up at their facility. Kathryn and Beth were both highly responsive to any phone calls or emails I made with questions or concerns. All in all, they made a very difficult process of a long-distance move extremely easy. I would 100% recommend this storage facility to anyone who needs a unit and wants outstanding customer service.

We have used Morningstar Storage since 2021. Our daughter attends the University of Tennessee in…read moreKnoxville and she comes home every summer. Mike and Beth are absolutely terrific. They are so welcoming and have helped us with our storage needs. They have very reasonable prices, they have promotions where you get a month free. We rent for 3 months at at time and come back again the following summer. The place is very clean, modern, and has everything you need to help you get your belongings stored. They have unique locks for sale that we have used multiple times. I firmly believe that ALL student from UT should use Morningstar

If you need a place to store stuff, this is it. Friendly staff and the place is kept extremely…read moreclean. Best storage beat we have ever used. Can't recommend it enough.

Would be Zero The…read moremanager ended my lease without my consent. They constantly hounded me when I was on the property. The first time I walked on, they were mad at someone else about the dumpster and started taking it out on me. They told me this. They left that interaction to chase someone down for a review. Personally, I got like 5 different requests for this review. here it is. The manager told one of the people helping me transfer my personal items that "we should go back to the old days and cut the hands off thieves" and that parents should abuse their children more. The last day, I went to transfer more stuff to my new place. I was not going to relinquish the remaining weeks on my unit. When I returned to make sure I hadn't dropped any small hardware for my furniture, they'd already sprayed and swept. I did not even get a chance to look before they were moving me out. They even blocked my way out as I was trying to move stuff quickly to avoid them. Said they had 8 hours and to take my time, I said I didn't and they ignored it. Said they were in no hurry, I said I was, they ignored that. Physically blocking my only way out of the area. Since they decided to end my contract without my consent (I had considered leasing for up to three months) I asked if I was gonna get prorated. Had I made the choice, I would not have asked. They got mad. I exited the conversation and started. They started screaming at me and chasing after me the entire time I walked back to the vehicle. I did not turn around to engage. I just kept walking and she kept screaming and threatened to call the cops if I ever came back. The cameras will show me walking away and the person helping me transfer items has a memory. The service? Doesn't matter. If they break your contract for no reason, what else will happen? It's a solid business plan, though. Get people in with the First Month Free (if you're going for more than a month, of course), then hound them till them leave early and rerent the unit. But I'm a cynic. I doubt that's written down anywhere. I picked this spot because hardship forced action and it was close. I was mistaken in thinking it was 24 hours. That's on me. Not a complaint. Still, I didn't do this because things are well. And suddenly I have a person that will not let me step on the property to access my personal property without forcing an interaction. I'm not great with people. Especially terribly rude and abusive ones. 24 hour access would have been nice so I never had to talk to that person ever in the first place. But it's my mistake for not confirming that. Because of this individual, I'll make sure everyone I know will be aware of how Extra Space Storage operates at the Downtown West location. I will make sure anyone looking for a spot is aware of the caliber of people managing the location and the experience they will have to endure if they cannot find a spot absolutely anywhere else. As mentioned, Zero star if I could. The manager said "there was nothing left in there", but I was away for several minutes before I returned. I am not making a claim of theft. I'm demanding to know why I wasn't allowed to look myself. What did I do that was so wrong I wasn't even allowed to finish out the month I'd already paid for? Because the manager was in a great mood when they were blocking my exit telling me they had eight hours and to take my time, again, completely ignoring the words I was saying in response. They only got upset when I asserted my existence.