I rented here for 8 months always paid early, I paid for April early thinking I would need that…read moremonth, turns out I didn't. I gave them a two week notice, moved out my stuff, cleaned it, left no damages. Was told I would get a refund for April and here it is going into May still no refund. I do not recommend.

I rented a climate-controlled unit from July 2016 until September 2025. My belongings were…read moremaintained in good condition. The manager informed in advance of resurfacing or repainting or any gate issues during those years. Excellent service. Highly recommend.

Would not even give one star rented unit which was not cleaned out was given another unit my items…read moreonly in unit less than 24 hr asked for refund Mgr was less than truthful on a lot of questions I had asked so let's see if I get refunded or not. WOULD NOT RECOMMEND THIS FACILITY. Had to at least give rating of 1 star to get off of this page if it wasn't for that they would not have gotten any good rating from me.

This place is amazing. The staff is above and beyond pleasant and extremely helpful. We have used…read moreStore Space twice and it continues to get better. James and Carly are always ready to make our experience flawless. If you need a storage unit and go anywhere but here you are settling for second best.

I've been renting from them for four years now and they have always treated me right. They are…read moreprofessional and always return my calls and messages in a prompt manner. Brian has been very kind whenever I needed anything.

we paid for a storage unit. And need to move right away. Our…read moreunit is paid for and the unexpected register fee. But we have not been able to get the axes code to open up unit. It has been 3 days now and have been sending endless emails Phone calls & txt. It is causing expenses on our end from not being able to move out of our place.

I had an "easy" move - only moving from the third floor to the first of the same apartment…read morebuilding, but had a great experience with Gouffon Moving. I had called three different moving companies for quotes and they were all ridiculously expensive or already booked. Someone named Taylor was very nice and helpful over the phone and explained that there is a "service fee" (their service fee compared to other moving companies is a little high) but there is NO minimum required hours. Other moving companies have a two hour minimum. This was why I ultimately ended up choosing them. Gill and Shawn (could be misspelling) showed up on time and were fun great guys. They carefully handled everything and hooked up my washer and dryer with no problem. No complaints at all. One of the movers had put a part of my desk that came off in his pocket and forgot it. When I called him to ask about it, he immediately told me as soon as he was finished with his second job he would return it and he did. No complaints, would highly recommend them!

Packing, loading and unloading went well. We had to reschedule our moving date by two days due to a…read moreclosing date change beyond our control. Unfortunately the general manager did not handle this well from an emotional standpoint. He was quite abrasive in dealing with us during this adverse situation. He ultimately got the reschedule done but did want to charge a 15% fee to do it. I never saw this in the signed contract but I agreed to pay half just to be done with it and him. I would only use this company again if I had a DIFFERENT contact than him.

Great guys, moved all our stuff with care. Very polite crew, efficient and even offered to come…read moreearly, which was fine by me! Would definitely use again, in fact we plan to when we move again.

More things were broken and damaged than I can list in this space. They even caught a box on fire…read morefrom setting it on the stove and somehow turning a burner on. They dropped residue on the floor and burned places in the floor. They also damaged a hutch and knocked a hole in the wall at the same time. We had broken dishes, scarred, furniture, and worst of all the manager refused to talk to us for a long time. It was a nightmare of a move and we have moved several times. A few things were eventually repaired but not everything like the ceramic angels from our mothers' funerals that were beheaded. They were triple bubble wrapped and also wrapped withh other packing material and nothing else was in the box with them. There was too much damage to write here.

Back in December, I moved here from California and I rented a unit here and it was unit a 1132 with…read morean indoor unit the next day when I came back to access it with a crew of six people that I was paying $100 an hour the unit had a lock on it. I could not access my unit that I had already paid for so I called the number at the front desk because the office was closed. No one answered. I called the emergency line and nobody answered so I had a crew of six people being paid $600 an hour so I then left went to another storage unit and rented another unit at a different company the following week they attempted to charge me for this and I disputed it with my credit card I have a video of the unit being locked at the same time that it was supposed to be mine obviously, the credit card company rejected it because they know it was more than clear that I didn't receive the product that I paid for it. Now fast-forward three months later and they sent me to collections for a unit that I never even was able to access. The lady in the front was absolutely terrible at her job. She is just lazy and obviously not capable of the position. I never received an apology and then they actually tried to charge me for it and sent me to collections.. I have now called and left a voicemail at the corporate offices. I am anticipating an apology letter, but either way the rest of the knoxville area needs to understand. You should NEVER use this place, not only was it more expensive than the competition, they literally will rent u a locked space.

We've used this facility for the past 6 Mo's, awesome experience. High quality units, that are…read moreclean, have easy access, and are safe. David the manager is so professional and helpful, makes the whole experience almost joyful (except for the actual moving part, ugh).

These guys were great! I Needed to move my mom from one unit to another in an assisted living…read morefacility. Two gentlemen showed up on scheduled and were very efficient in getting mom"s furniture moved. They were very polite and good workers. I highly recommend Two Men and a Truck even for small moves.

while very nice gentleman, it is disappointing to pay such a high fee for bottom level service…read more Firstly, they wouldn't wrap the couch, because that made it hard to grip. I did not observe them using any moving straps or tools that would be expected to protect both their bodies and your furniture. this apparently meant they also did not wrap any sort of protection inside the truck, as there are now numerous stains on my couch I will be dealing with, when it was in almost perfect condition prior to move. this also goes for repeatedly only using one person to move large items, mattress , credenza, etc. and resulted in the item/furniture being slammed to the ground upon placing it in the new dwelling. I watched this happed multiple times, where if they had just been working together my furniture and floor wouldn't be suffering damage. finally, my mom had spent an enormous amount of time largely labeling each box, and every room was grouped together at load in. even though they moved each room out one at a time, they did not load them into the truck in the same spot. this resulted in every single load on move in having to separate EVERY box off of the dolly into different rooms, and even then, extremely clearly boxes were in the wrong room. I paid a lot of money because I can't lift the heavy boxes with my disability, and it was a waste of money because I still had to move so many of the boxes to different rooms. on top of that, they wedged the boxes into the closet so boxes are scraping walls, and I couldn't move one box without starting from the top of the mountain and moving every box out. save your money, sell your furniture when you move and just buy new. not worth the hassle, expense, and damage of using two men and a truck. or use a better company

I was only a customer for the day since I buy storage auctions, but I was treated like a long-time…read morecustomer from the moment I arrived. David and his staff at Mini Storage Depot on Northshore Drive went above and beyond to make sure I had an outstanding experience. Typically, storage locker buyers are treated a little differently, but I never felt that way here--not even once. The professionalism, respect, and genuine friendliness of the entire staff truly stood out. If you're looking for a storage facility, I can confidently say this team is hands down the absolute best I've ever worked with. Highly recommended!

This is my favorite storage place to date. The employees are super friendly and knowledgeable. It…read moreis staffed 6 days a week. It is climate controlled. They have many sizes unites available to choose from, so this can accommodate many different situations. There is covered unloading that also accommodates moving trucks. They have trolleys and carts available for use any time your there. They also sell moving supplies. We have never had any issues with the staff or facilities. If your in need of storage you can't go wrong here!