Cancel

    Open app

    Search

    Extra Space Storage

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated 1 month ago

    Services - Extra Space Storage

    Extra Space Storage Photos

    You might also consider

    Recommended Reviews - Extra Space Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Extra Space Storage

    You might also consider

    Two Men and a Truck Jacksonville

    Two Men and a Truck Jacksonville

    3.4
    (65 reviews)

    I want to dedicate this review to the phenomenal service we received from Daniel & Joel!! I cannot…read morebegin to express how fantastic they were in dealing with the large move that was ahead of them. With a smile and a positive attitude they continued moving forward, despite the challenges that arose. Their commitment to the safety of the items they're moving while maintaining proper lifting procedures, these two are a true role model for movers to follow. Not often do you get movers who truly care about what they do and about the customer as these two did. I truly hope that management recognize these two because they are patient understanding and committed to ensuring the customer needs are met goes beyond reproach. Thank you, Daniel and Joel for doing such an outstanding job through the heat and the trials and tribulations that laid ahead of you through this move. They truly made a stressful situation easier and positive.

    On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

    iStorage

    iStorage

    3.8
    (13 reviews)

    We rented a unit at this location in March after moving from south Florida. This facility appeared…read moreclean and safe with a large exterior fence and a secure warehouse area that required a security code to access the complex. We packed the contents of a large moving truck into the warehouse while remodeling our new home. A short time later the gate to the exterior fence malfunctioned and has been left open and as of this date is still broken ,so basically anyone could walk onto the property After paying for the month of June we were going through some of our personal items and the door to the unit broke. The attendant of the property quickly responded and informed us that they would repair it but it would not be repaired until the next day. We informed her that we had a large amount of valuable property contained in the warehouse and it could not be left open especially with the outside gate wide open and the door to the warehouse open. Because of the circumstances we were forced to remove the contents of the warehouse. We found a place to move it and removed our property that afternoon going into the night. My wife and I moved approximately 2000 pounds of furniture and personal items. We paid the month of June and this occurred on the 16th of the month and they refused to return the prorated amount of money we were due. Apparently we were supposed to leave our property in an open unit with absolutely no security. Extremely disappointed

    WE WERE ROBBED!!!!!! We rented this storage locker and thought it was safe. NOPE. The "security"…read moregate only worked for maybe 2 weeks and cameras are worthless. We paid for an inside locker and found that it was easily accessible to whomever the management had assisting them to steal stuff out of secured lockers. I called to report that the security gate did not work to I Storage Corporate office. I was told I was rude and was hung up on. DO NOT WASTE YOUR MONEY on this piece of shit storage facility.

    Extra Space Storage - selfstorage - Updated August 2026

    Loading...
    Loading...
    Loading...