Chad's team was efficient, courteous and prepared to do the job CORRECTLY! Im glad that I gave them…read morea try!

I chose this company because it had great reviews. The owner replied quickly, that was another…read morepositive attribute and he would reply anytime during the day of moving when I had a question. Now for the bad. They ruined my sofa, I thought they put furniture on top of padding so it doesn't get grease on the fabric? Black grease on the side of the sofa. Second thing, they were suppose to bring a 3 man team and ended up with 2. More time it takes, more money. At the end, at bill paying time they took off $25 for the third person not showing! Thirdly, they sure chat up with my hubby. Hmmm, more time, more money. The time sure stretched out. Finally, that I know of right now, they put boxes wherever! I clearly had each box marked as to which room it goes. They would also ask me, I finally started saying "what's the box say?" Moving is stressful as it is, I would know, I've done it every two years most of my life (military). This was pretty stressful. I also tipped generously because I know moving "stuff" is not easy. When I move again, because I get restless in one place, I may have to find a different moving company.

These guys are the best movers I have ever had in all the decades I have moved around the country…read more I have used them 3 times and every time they are professional, affordable, reliable and top-notch! They are able to take furniture apart and put it back together while other movers say, "No way!". They did a great job packing up my 2 PODS containers before I moved from FL to NC. They did such a great job that I probably didn't even need the second container. They disassembled my bed and glass desk and wrapped everything up so well. Nothing was broken or damaged after the long interstate move. I'm sad I can't use them anymore because I am NC. Such a great group of guys!

I originally did a Yelp search to find some movers. My search gave me three local movers for the…read morearea. I truly believe that I chose the wrong group. Although the guys were super nice and friendly they weren't too knowledgeable when it came to putting my things back together. Adjustable bed they moved is now lifting up on side so it's no longer stable, dining room table wasn't fully secured with the screws but they did an amazing job moving my furniture from the old house upstairs to down without messing up the walls too much. I ended up paying $930 for a 5 hour move spanning about 7 miles apart from one another. Needless to say I'm disappointed. We had 3 bedrooms and a full living room set, a dining room table and a grill. Beware of current pricing as the prices increased significantly per hour from my original quote from the owner. I wouldn't write them off but I would definitely be more aware of what I'm getting myself into the next time around. I paid almost the same amount for an out of state move. Update: I gave an additional star due to the owner reaching out to attempt to alleviate the problem with my bed rolling. Thanks Jake.

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

We had the best moving experience ever with Two Men and a Truck Jacksonville. We had three men (one…read morewas in training) who were so nice, efficient, careful with an incredible work ethic. Omar was the lead. He is wonderful! He was so organized and just a joy to be around. Jordan and Jalen were also great and worked so hard. Everything was carefully packaged and each item arrived in perfect condition. If you want a great moving experience, ask for these guys!

On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

Used A Step Above for a local delivery of out door furniture (from two different places) including…read morean extremely large, heavy concrete outdoor table. Very professional in their manner and handling of the items. Diligent in setup of the table to ensure done correctly. Would definitely use them again!

The storage unit was always kept clean and Crystal always called me back in a timely manner. She is…read morea great manager.Crystal has always been very Professional and very kind to us. She is a very great asset to your company. Kudos for Crystal!!!

From the owner: At Atlantic Self Storage in Jacksonville, FL, we offer tailored storage solutions near FSCJ Cecil…read moreCenter and Cecil Airport. Accessible via I-10, our Jacksonville Farms/Terrace location provides 24/7 access and climate-controlled units. Our well-lit, secure facility features electronic gates and unique access codes. Whether you need a small 5x5 or a large 10x30 unit, we make storage easy with a range of amenities. We also sell packing supplies for your convenience. Beyond storage, we're committed to the local community, partnering with organizations like the Jacksonville Flea Market and Jacksonville Jumbo Shrimp. Explore additional storage options at 8340 Merchants Gate Drive or 8204 Normandy Blvd. Reserve now!

We just moved to Florida from Arizona, and needed some muscle to unload a piano and some other…read moreheavy items from our U-Haul. I contacted Jeff, who was very responsive and upfront about his pricing. We had a day and time set, but had to reschedule this because our 2200 mile journey took longer than expected. Jeff was more than able to accommodate the change. When the day arrived, Jeff and Brady showed up on time with all the equipment needed to move our 107 year-old piano and other furniture. They were fast, efficient, and very careful with our items. I would definitely recommend Might Movers for all your moving needs - both big and small! Thanks, guys!

Great guys- very reliable, careful, and trustworthy. Could not have asked for a better experience…read morein working with them. Highly recommend!

The procurement process was easy and the units are clean. I always look for scattering bugs while…read moreI'm there and have only seen 1 dead bug during our multiple visits. It's very easy getting items in and out with the provided carts and there is plenty of parking. We have had a great experience so far and highly recommend.

I chose the wrong week but ended up with the right representative. Vanessa from the Loretto…read morelocation went out of her way to make sure I get in my unit. The store manager from the Shad location was on vacation. Which I can understand from a working perspective, everyone needs a break. Instead of having me wait for store manager to come back and help me, she stepped up to the plate and knocked my problem out of the park. Thank you so much.

Unload 2/3 20 foot U-Haul…read more 2/12 hour late with multiple calls to manager. First call - unaware they had a job, but that didn't work. Job scheduled through UHaul Moving help. I had a job number. One young man showed up in flip flops and socks, other loose tennis shoes. The young men were very good despite flip flops. My daughter and I helped them as I had to turn the truck in 45 minutes later. One star for manager. Sorry scheduling and did not provide tools for moving furniture or boxes. 4 stars for young gentlemen. professional and courteous. Did not ding any of my household.

Leon Davis and Big City Movers no showed on my move day. When I called to schedule the he sounded…read moreinebriated and like I had just woke him up. I couldn't understand hardly anything he said. He said he told me he was sending two movers by Lyft meaning his movers are not responsible enough to have a drivers license. NEVER use this POS company! you will be very disappointed.