First time using a storage facility and I had a great experience here. I stored my items for over a…read moreyear, paid on time every month and never had any issues. My corner unit was perfect and my items stayed in good condition overall. For long-term storage, I'd recommend wrapping your items well and bringing a microfiber towel for dust/debris when moving out. I'm very scared of bugs, so I want to mention the only ones I ever saw were a few daddy long legs over the entire time. The facility was always clean and accessible and Mark went above and beyond trying to help me find an Allen key on move-out day. I'd definitely use this location again!

"I had a great experience renting here for 24 yrs. The manager was super helpful, and the facility…read moreis spotless. The unit was clean and ready for me to move in immediately. The security gate feels safe, and I love the convenient location. Definitely recommended for anyone looking for reliable storage."The staff at this location are fantastic--very friendly and It's a convenient, clean place, Belinda Brown

Updated review! The management of this place is even better…read morenow that Cris, the manager has his assistant manager, Jonathan helping running this facility. Jonathan has a proactive personality and great customer service skills! These two make a great managerial team! I am very happy with their professionalism!! Thank you guys!

Facility is conveniently located 5 - 10 minutes from LAX Airport, Sofi Stadium, Intuit Dome and the…read moreForum and its just a block from the 405 exit on Century. Prices here are very reasonable as well. They just changed the hours from 8am to 7pm Mon - Sat and 10am to 4pm on Sunday. Building is a bit on the older side but the staff here are stellar so don't judge a book by its cover.

I have had a lot of storage units but this location is definitely number 1 in my book! Delicia who…read moreis the manager of the property. She is AMAZING. Kind, friendly and has great customer service skills that most companies lack! Soon as you walk in not only are you greeted by a friendly staff member but you are also greeted with some amazing fragrance. The place smells GREAT! ITS CLEAN AND ITS RAN PROFESSIONALLY. THANK YOU.

Great customer service. The best of the chain. Good job! Will use them again for sure.read more

They con you into giving them a good review by offering you free products such as a free lock for a…read moregood review and that's how they get good reviews. Julia is a liar and quoted me a different price for 3 months when I first got my storage. I will be writing letters to the DCA against them as well as California's Attorney General's office. I would also urge for anyone that has been conned by this company to file a complaint with the Federal Trade Commission against them.

I strongly recommend avoiding"Do NOT use StoreLOCAL". I paid monthly for their insurance, trusting…read morethat my belongings would be protected. After a year of storing items in their facility, my entire storage unit was completely overtaken by mold--everything inside was ruined and had to be thrown away. When I filed an insurance claim, they declined it and paid nothing, despite the fact that I had consistently paid for coverage on top of paying my monthly storage fee. This was a devastating loss, and the lack of accountability from the StoreLOCAL was unacceptable. Their insurance is essentially worthless, and their customer service provided no help at all. Save yourself the heartache and frustration and the major loss of money and goods--never use StoreLOCAL.

The staff is outstanding they are really personal and are welcoming. Not to mention that they have…read morereally fair prices. In comparisons to the other facilities within the area. The times that I have requested services they address them immediately.

Westchester Self Storage has provided me with excellent service over the years. I want particularly…read morecompliment Miguel. Miguel knows this place like the back of his hand and is always very friendly and courteous. He truly cares about the customers and makes you feel welcome. In my many years of working with Westchester Self Storage, they have always answered my question/emails, and pay attention to the little details. Like for example. I rented a van today and Miguel made sure I got the one that was closest to my locker. So nice that he thinks of little things like this but it's not such a "little thing" when something like this prevents having to carry heavy boxes an extra few feet! Thanks Miguel! :-) Just one of the reasons I like this place. I'd totally recommend Westchester Self Storage and also this branch of U-Haul. Both good companies.

Superb customer experience across the board! Any task you need when it comes to moving the staff…read morehere will help you tackle it. Throughout multiple visits Derrick Ernesto Daisy Gordon you name it, they have your back. I now have two units do to the efficiency & the way this staff run the business. Thank you for your help Saf Keep Gardena!

Be careful with this place keep your receipts and always keep track of your payments because this…read moreplace will try to scam you and then play dumb when you call to ask what is going on twice there has been a rent increase which I understand and complied to pay but I noticed that they increased my rate $12 which is what they said it would increase by but then there was a added $3 charge that I was never given an explanation for now they are trying to do it again $12 increase this time with an additional $4 charge again with no explanation where this other fee came from they manipulate the rate by listing the additional in with the old charge as if I had been paying that extra amount all this time but all my paperwork and bank statements show otherwise disgusted with a business who thinks they can get away with this

thank you jasmine! you are "the best!"…read morei was trying to figure out how to pay my storage online, you called mr back immediately! you have the best customer service skills! not everyone gets it!! you are rated 10=+ starsit's a pleasure to do business with you & extra space storage! great job & thank you for helping me pay my storage!

Inconsistent pricing and misleading staff here has left a poor taste in my mouth. Been here not…read moreeven a year and feel like my rate has changed 3 times now. Staff can't give me honest answers on why or even a resolution to help my finances when this storage was in the budget at the start and now is basically another car payment. Oh and we got plenty of homeless sleeping in units / on site so that's awesome. Donating a lot of stuff to charity and just gonna make room in my garage since this "good deal" has become a big nightmare

Frankie, the so called store manager is so rude and unprofessional. I called to have my items…read morestored and she just started being so negative telling me about what past customers have done to abuse the 1 month free term. Then I proceeded to say I'm a long standing client in another state and she mentioned hoppers. Something I have no intend doing. This lady has got to go be fired she acts like a child.

December 30, 2024 | received this injury due to this protruding foot-long piece of metal Sticking…read morefrom the wall around a blind corner. I asked for a Band-Aid in the front office, and was scoffed at. "We don't give customers bandaids. Do you think we're a Pharmacy?" I had to go to the emergency room, Had to get a tetanus shot, Had to go on antibiotics, missed two weeks of work, and now six weeks later have a lifelong scar. Extra Space storage? Their response has been "Lady go f$&k off." Even their employees (Look online) Say the worst part about their job is how aggressive they are towards customers. And there's a class Action suit against them for their bait and switch tactics. Not "good" Mormons who run this Utah corp! I need a good personal injury / property negligenc Lawyer. Google " Extra Space storage class action lawsuits." There are many. They are Corporate abusers of consumers. These assholes don't deserve your business

I've come multiple times when they first open and the doors are broken very open so there's no…read moreaccess. Today the control panel to input the access code for the main building entrance, the only entrance to get into the storage, has clearly been tampered with. Not to mention the elevator is also almost always broken. There are homeless people walking in or around the building, it doesn't feel the a 'Secure Space' at all! There's always trash in the hallways, I see the front desk lady cleaning sometimes but she clearly needs help. Not to mentioned they continuously raise the rent price on the unit. I started paying around $50 (first month discount), to $99, now I'm paying almost $150 and it hasn't even been 6 months. Just don't come here.

No I would not recommend this company given their management at each location I have rented was…read moreimpossible. The ones here in Los Angeles fail to tell you they have had break ins do to a poor security system. They have changed the operating hours to make the difference up but they have also changed the operating hours to make sure they are out of bed and at their location by 8 am. There is no way to contact Corporate offices in Utah.

Well it's clean. But that's it…read more The staff are rude. The first day after not getting any help to find my unit I left at 5:01pm - one minute late - and got an email about that. Then they billed me for the whole month instead of the $1 as promised. And now I can't get up to my unit because the elevator is put of service and the property manager isn't picking up the phone to help me.

Issue #1 - If i could give a zero I would. Staff is unprofessional and rude. First issue I have is…read morethis place completely closes down when employees go to lunch. Then employees strolls back in sees us waiting outside and doesn't even acknowledge the fact that they've been gone. (Hello, thank you for waiting, come on in). We had to inch in the door and make sure it was okay seemed like we were disrupting a fabulous fast food lunch. What company of this magnitude closes doors for lunch? Meanwhile someone else too lazy to help sits in the back office locked up to avoid having to help. Issue #2- 10 minutes after signing the contract and trying to load things into the unit we discovered so much trash in the facility and in the elevator we didn't have enough space to take up our items. The rude staff complained to me that she was by herself so not sure how much cleaning she can do. Not my problem you are understaffed. Issue #3 Despite the snarky attitude of the staff, they shut the elevator down on us so we couldn't load our items upstairs. Mind you we made it inside the facility before closing and they shut the elevator down causing us to have to reload and come back next day. No one advised us of this during signing the contract. Issue #4 Two days after we last entered the unit we get a call that we were being charged for trash clean up. Are you kidding me? After walking into this dump, complaining about the trash within the first 10 minutes you then charge us for trashing the place? Why would we take the trouble of moving things into this place and dumping it at move in? I wouldn't have lifted a heavy mattress up the 2nd floor if i didnt want it. Ppl dont bring things upstairs to dump it!!! I don't need to pay public storage to dump something, its free! Issue #5 - A "Shaina" was suppose to call us regarding this issue (she's some type of area manager) she never did. Poor follow up from upper management when there's issues with this place. Issue #6 - I agree with everyone else on the elevator issue. The first day we came the elevator was broken so they expect people to use stairs instead of offering ground floor units to soften the inconvenience. They have carts you can also borrow from the office but when I asked for one I got scolded that if I borrowed I must bring it back to the office (I guess since the staff is too lazy to go get the carts on the property). Then they lock up the carts which makes it a big inconvienence to borrow one if you already inside the property. This is like saying "After you do grocery shopping it's not good enough to put the cart outside where the carts go, you need to walk it back in the store" This place is ruthless. There's other storage facilities near by, please consider before you waste time with unprofessional people. You might end up with a headache, stolen items, or even fraudulent charges like me!!