I was really pleased with the way they do business. They were flexible with me and my schedule and…read morejust real easy to do business with.

This is the only self storage business to consider in the Charlotte area. I have been storing there…read morefor about 6 years and in comparison to other storage facilities the difference is night and day. Clean and well maintained grounds, secure location with zero security concerns, and a professional and friendly office team. The rates are also the lowest around - I know because I checked 11 area facilities before realizing that 521 Storage was a no-brainer.

Very good customer service from Steve. Smooth process getting a Unit and the grounds are easy to…read morenavigate. Very clean and lots of units to choose from. I reached out very late last night and Steve answered my questions which I saw first thing in the morning. I believe the prices are comparable. I wanted a climate controlled unit and happy with the selection of this facility.

This place is a "hidden gem!"…read more We cannot say enough about how welcoming, friendly, and accommodating Steve is! While planning our move from West to East Coast, we encountered countless issues in trying to reserve (and/or pay for) a storage unit. All our troubles stopped the minute we spoke with Steve! Such a great experience! We also had the opportunity to meet Mitch. He too wanted to ensure our needs were met and everything went smoothly. It has been a pleasure doing business with Steve and Mitch. Without question, we would recommend those searching for a storage place, stop by or call. Over the years, I've worked with several storage facilities and regardless of which coast Steve and Mitch are by far top notch!

A new staff member named Yolanda assisted me with a financial matter and did so successfully. No…read moreother staff member worked this hard to help me in the past and I appreciate it!

I was in need of two storage units. Looking online I decided to look into Smartstop self storage…read more Jan sealed the deal for me. The whole process was more involved than I realized, but Jan made it all simple and clear. Jan showed me the units, explain the contract, hours open, elevator close to my units and much more. It's so pleasant to find a employee who really cares about the customer and does her best to server them. Barbara W.

Great Service, Always inviting and friendly, establishing excellent rapport. My stay here has been…read morenothing but stellar amazing. The facility is always kept clean and well maintained. The staff Ms. Melissa and Desiree are amazing, and so helpful. The moving truck is such a great value, with cold A/C and such a smooth ride (Lincoln Status) I've never been around such great people who treat you like family. This is the as place you can call your second home (for your stuff ) lol :) A++++

We have 2 units here. One we rented in person, the other over the phone. Both were very easy…read moretransactions. The units and building are nice clean and climate controlled. I like that they have large flat moving carts to use and a truck. The employees are friendly and helpful. The prices on the units are reasonable and you can't beat the location. The building is very secure and I feel my items are safe there.

Been there since 2021, watch my bill rise every few months, now im in a tiny 5x10 and its over 110…read moredollars a month, management guaranteed me it would stay at 76 dollars but that was only a few months, now i can reach anyone to fix it....stay away

This storage site is awesome. The property manager, Siobhan (pronounced Sha-vahn), is super…read morepersonable and professional. She took the time to understand out situation and she explained everything very thoroughly. And she's super funny! I would definitely recommend this place to anyone who needs some storage for their stuff. Definitely look for Siobhan!

I had the unpleasant experience of one of their drivers and assistant completely blocking my…read moredriveway and then yelling profanity at me and my wife in front of our children while a neighbor was moving in. I asked their driver nicely to back his truck up since we have 2 cars parked at our residence and I needed to go to work in a bit. He moved it and sat there glaring at me. I walked back inside and 5 minutes later my wife was going out with the kids to the Y and I saw on my camera he drove it forward blocking her from backing up. I came back out and the assistant mover stated "When are you leaving!?" Well for starters, that is not their problem to know what our schedules are. He then started using profanity, disregarding the fact that my children were right there. I started recording the incident on my phone and the driver told him to move the truck back forward to block my driveway. I had to call the company to get this resolved by letting them know I was going to call the HOA tow company. This is a horrible way for a neighbor to be introduced into the community as he has nothing to do with their unprofessional demeanor and disregard for using profanity in front of kids as well as disregard for neighbors property to wherever they will move your belongings. I will never use this company and warn others also not to. There are other moving companies with employees that have far more integrity than them and do not act in a reckless manner like this.

My neighbor used them to move her. When they left they deliberately drove their truck across my…read morefront yard several times crushing my curbing in several places, tore up huge chunks from my lawn and even drove across my clearly marked sprinkler heads then left without a word. I called their office and Phil the manager promised to come the next day and assess the damage. Never heard from him again. When a company is destructive, careless, sneaky and lies when they are caught I will NEVER use them.

From the first transaction (assigning me a parking space instead of a storage space) to the last…read moretransaction (raising my rate more than 35% just because) has been one of the worst experiences I have had with a vendor. Yes, some of the local folks (when they were at the facility) were helpful, but the company in general is a disaster to deal with! From extra insurance, to who's lock you use, and the list goes on. Not to mention, not the cleanest or tightest storage unit in the world! If you are looking for public storage, look elsewhere!

Price goes up every three months TOTALLY ridiculous to pay almost $200 for a 5×10. We have two…read morebrand new storage places opening here in Waxhaw, wait till they open if you can.

Worst place ever. I have rented there for years. Then I was in hospital for few weeks and…read morerecovering at home they were going to auction off my stuff. Add on bunch of crazy fees!!!! Stay away from this place they don't care at all

Be aware of the fact that the rate is NOT guaranteed. The rate on my 5x10 unit DOUBLED in least…read morethan one year through two price increases! The place is nice, clean and convenient but a I question the business practice of offering a very low rate then jacking it up as quickly as they did.

My husband and I are very please with Advantage Stor-N-More. The owner Adam is extremely helpful…read moreand quick at responding to my texts. The facility was clean and secure, and accessing our belonging is a breeze. We highly recommend it for anyone in need of reliable storage solution.

From the owner: "Advantage Stor-N-More in Rock Hill, SC offers secure and convenient storage solutions tailored to…read moreyour needs. Contact us for details!"