The filled our kitchen with glasses that had beverages in them. They also opened the storage unit…read moreand I reported them to Lynn police

The moving experience did not meet my expectations. Upon arrival, the individual exhibited an…read moreunprofessional attitude. Unfortunately, this was compounded by damage to some of my belongings and the wall of my apartment and I didn't get my security deposit from my landlord. For the amount of money I paid nothing shouldn't been damage.

Anthony I believe he's the manager of the store was extremely helpful, patient and kind. He hooked…read moreme up with a perfect size store 10x10 for 74$ bucks a month extremely affordable. The place is immaculate, sooo clean. Tony's customer service skills were a 10 I was sold within seconds and signed for my storage that day!

Anthony (aka Tony) and the woman working alongside him do an outstanding job running Prime Storage…read more They are professional, organized, and incredibly helpful from start to finish. Tony is knowledgeable, polite, and always takes the time to communicate clearly and make sure everything is handled smoothly. Together, they run the facility efficiently and create a welcoming, stress-free experience. You can tell they truly care about their customers and take pride in how Prime Storage is operated. Highly recommend!

This company is top notch! They are family- owned and operated, and they put customer service…read morefirst. I needed to store belongings during my house restoration, and they helped me estimate the size of the unit I would need, and gave me a referral to a moving company for help moving my larger items. In addition to all of this, they were polite, prompt, and extremely well priced. I did my comparisons and Coastal Mi-Box had the best selection of sizes and the best prices.

I had an unusual last minute request for a weekend delivery in a Maine coastal location…read more The owners of MI - BOX were quick to help and had our portable storage unit at the location within 2 hours of my call! I couldn't believe it. On A Saturday!! When I showed up at the property I am managing where the MI- BOX had been delivered, I arrived to an angry neighbor who threatened to have the box towed due to an ocean view easement I was unaware of. The driver was also aware of the angry neighbor because he too had received a call from said neighbor. After some smoozing with the neighbor, the driver turned around, came back to the property and moved the box to appease the angry neighbor. Hands down the best and courteous customer service! I will forever be a loyal customer to MI-BOX. Thank you guys for everything! Danièle Salt & Shine Vacation Rentals and Property Management

I reached out to Troy a month and half Before moving to be…read moreable to shop around and plan accordingly. We went back and forth talking several times. He asked what furniture and when I told him 1 bedroom set, 1 tv, 2 tv stands (like teacher used in middle school to roll the tv in to class) possible table and maybe another item or 2 as I was trying to move most myself so I didn't pay an arm and a leg. He asked if I had a mirror with my bedroom set, and how many boxes . I told them yes to the mirror but no to the boxes, again, saying anything I could move myself I would. He told me he was just trying to figure out how long it would take as it was based by the hour. He then did the math in his head and said it should take about 2.5 hours let's round it up to three just in case and gave me a quote of $450 equaling to 150 an hour. So if I added more things and it took more time, I would know how much more I would also have to pay. The day came the movers came two hours exactly just to get everything in the truck. 40 min to drive to new spot. Then another 2 hours 20 min. Equaling 5 hours. The two movers were bickering wither each other because all of a sudden one guy said I will jsut bring the items to this spot versus bringing them all the way up which his partner was not understanding this took longer. His "new idea"was not faster he was spending more time hanging out at the truck. The fastest that guy moved was when I finally was looking at the clock going, this is taking way too long for not that many items and started helping him move chairs myself. When they finished he said I'm going to write the bill up and in my head after hearing him say what a big house I thought he might try to charge more but I did not expect this much more. As soon as he said " I took the mirror fee off, don't telll Troy " I knew he was bs me. Stating what a big house then thinking he could charge whatever is beyond rude but it's Troy's company and I had spoken with Troy. I was not going to debate with these two guys who were clearly doing what they knew was wrong. Mind you they chipped the new door frame and knew they did and didn't say a word. I waited to see and nothing. When Troy asked about my mirror he didn't say anything about a mirror fee, he just explained the insurance coverage on certain items. Five hours at $150 equals $750 right? Nope apparently it was a whole new hourly now. The "big house " meant the hourly went up. 5 hours cost $1,083. $633 dollars more than the original $450 and $333 dollars more than the $150 and hour I was quoted. Who would have even carried that much after being quote more then half of what they charged afterwards. I gave them money that was to rent the U-Haul I needed to move the rest of my items which is more then what they moved. I called Troy the following day I hopes to clear things up, get a portion of my money back for being charged incorrectly as well as damaging thw new door frame as when we first talked he gave me his spheal about how long he's been in the buisness and how he did things the right way. Apparently that was just a line kinda like his quote was. Jsut a way to get you to use his company and then up charge whatever they decide that day afterwards of course. If you want a quote don't bother going to them, it's not a quote clearly. Make sure to carry more than half of what he discusses because they could change the hourly rate at anytime making the whole point of talking prior to that pointless. Doubt he'll reach out to give me my $273 extra back let alone care about the damaged door frame. They can't say it wasn't what I was quoted because $195 which was the upgraded price would still not equal the $450 discussed and 3 hours. The math is not matching. Not worth the money spent when you never planned on having to pay that. Funniest part is I told him I read a review about a lady saying she was charged these things afterwards and he said no way could it have been me, I would not change it after the fact I would've have ate the cost cuz I keep my word, he stated she must've been talking about another company. Now I know she wasn't, because the same thing happened to me. Don't believe his lies just like his quotes. Better off getting a couple guys from U-Haul app at least you pay prior so you can't be charged more afterwards. Good luck to those moving, if only everything wasn't a scam now days.

Called Troy's for a quote and he arrived on my doorstep the next day. Gave me clear instructions…read moreon how to pack stuff and also advice to save me $$. His guys showed up and carefully moved most of my furniture. They even helped with a broken uhaul truck. They stored all my stuff overnight and showed up the next day and carefully unpacked and set everything up on a cold rainy January. Great people to work with.

trash service, don't go here, awful customer service, mice in facility that will ruin your…read morebelongings

very clean and very helpful staff. loved our experience . Very nice facility! The staff couldn't…read morehave been nicer I would definitely recommend

They responded quickly and did a walk they of the house to provide an informers quote. Despite…read morehaving all surface items and clothes packed ahead of time, the pack out still look longer than planned. The move in went smooth until one panel of the china cabinet broke. A bed was also installed backwards but everything else seemed ok. The cost was $1000 more than the quote. What I later discovered that there were a variety of small items broken but most importantly the piano frame was broken.

Gentle Giant is the best moving company we have ever used, and over the years we have been…read moreprofessionally moved eight times. Every aspect of working with this company from getting an estimate to responding to questions to the actual move was perfect. Sam and Jack were the movers, and they were friendly and professional. I would recommend Gentle Giant without hesitation.

The day-to-day workers in this company are hardworking young men. The owners of this company are…read moremoney grubbing heartless mongers. My 19yr old Son, who never took a day off prior, asked for a day off to say goodbye to his terminally grandfather in Boston (my Dad) ...who was the best Dad and Papa in the world (imo). Zach Ellis told him if he took the day off, he cant work there anymore and replied to him with text messages that made my skin curl. The text exchange, which I will share at a later date, is so offfensive that it made my mom (the widow) cry. How can anyone, business owner or otherwise, have this much greed and lack of human empathy. I have friends of mine that worked for the Ellis's years ago and it was a reputable business that cared about there employees and customers. Now it's a heartless money grubbing company that cares nothing about their employees or customers. I hope to I run into Zach Ellis and can share my sentiments in my own way with him. Zach- My name is Tom Cryan and I really hope we can meet in person some day soon.

This is the second time I have used 3E movers and both times the crew arrived on time. The crew was…read moreprofessional and accomodating to the few requests I made. There was no damage to any of my belongings and nothing went 'missing', as had happened years ago with another moving company out of Acton. My furniture was fully wrapped with clean, quilted blankets, while other crew members moved items, , and the crew chief organized items being placed in the truck. Everyone had primary responsibilities and all crew members helped lift and carry. iIt was great witnessing such a hard working, disciplined team.

Aweful price increase from 22$ to $141.00 a month for your electric bill is outrageous and sad that…read moreyou tried to lie so badly and say you promised no price gouge but you did it anyway. Awful

I received a commentfrom a Jenna G. which said "Business Owner" regarding my review of USStorage in…read moreMiddleton, MA. I was surprised when Jenna G told me to use an email and then I would be in touch with a manager......This was odd because USStorage has all my information. It would appear that this is just a "legalize" way of doing nothing. I was very clear about my situation. USStorage would have tapes of all calls to the service center. The Middleton Building is completely NEW and that there was problems with mice, just tells me that the building is not well kept. You have my information and you can contact me and send me a check for my losses. I will attach photos within the next 24 hours.