Super helpful folks who will go out of their way to help you find what you need to get things…read moremoving! I called looking for help with moving guys. They called me back and provided a local referral to a guy that I would have never otherwise found. Very thoughtful and great for the community.

Rare find....wonderful experience! Ok, it's only storage, right? Many people, like me, need it when…read moremoving....which can be a stressful time. 1st, I actually reserved a unit online... it's a very tight market and not many storage units available. I selected a larger size, but a smaller one populated when I went to reserve. I knew this meant they only had the smaller one available. I quickly reserved for a $25 fee which they use for the first month's rent. I'm swamped the next day and forget to call, but no worries as they called me! Folksy, down home type of people.....family owned business....love that! THEY CARE!!! We quickly set it up and they emailed me documents. I went in the next day and signed and set up recurring payment. Good value for the price. So, you walk in to a like new facility....looks like they renovated or built this recently. And the kindness and folksiness continues....they make you so at ease. Weeks later they even asked about my 85 yo mom....they remembered! The process was a breeze. They walk you to your unit and tell you additional details. Very clean, like I said, like new or it is new. I need a larger space and they stay in contact with me. They just called me yesterday with an available unit....they are on top of things! By the way, good access too to my drive up unit....good hours. This company is the best of the best in business and how a company should be run, but many times isn't....especially small family owned businesses. Keep up the good work! Thank you for making this experience so easy and pleasant!

I had a deeply concerning experience with the security practices at this storage facility…read more Recently the facility experienced a burglary and I was contacted by local police because the facility initially suggested that my access code may have been used to enter the property. After reviewing their own logs more closely, the facility later confirmed that my code was not used and that another code had actually opened the gate. What is troubling is what happened next. Even after determining which access code was used during the burglary, the facility has continued to leave that code active more than 20 days after the incident. No remediation has been taken to disable or reset the compromised credential. From a basic security standpoint this makes very little sense. When a breach occurs and a specific credential is involved, standard practice would be to immediately disable or rotate that access method. Leaving it active creates an obvious ongoing vulnerability for every tenant storing property there. The facility advertises itself as secure, but in my experience the response to a known breach raises serious concerns about how access control and tenant security are actually handled. If you are storing valuables here, I strongly recommend asking management how they handle compromised gate codes after a security incident.

Prime Storage in North Hampton, NH is a very clean and safe facility . The process to get in and…read moreout of our storage space is easy. Prime Storage also has carts to help with unloading or loading items in to our storage unit. Safety is another great piece we are pleased with. They have cameras so I know my items in the unit are safe and we feel safe when we are in and out of the unit. Prime Storage has fantastic customer service as we always find the staff a pleasure to speak with. Eric has been so helpful anytime we have connected with questions. He has gone over and above to accommodate any questions or support with our storage unit rental. We would highly recommend Prime Storage for your storage needs.

I really appreciate that these storage units are climate controlled, clean and well managed! Best…read moreI've found. That said, every year I get hit with enormous rate increases. This year it's going up 25%. Feels excessive and like a bait and switch model since once you have your stuff there, you are a captive audience unless you go to the time and effort to move. In addition, they have moved to electronic locks which I resent since it's another app on my phone/with my info and if the power is out, then what? Anywho, if you are ok with the increases and electric locks, they are great.

Was served with a notice that my current rate will INCREASE by 36.7% ($199 to $272) in one month…read more(34 days). This is the second rate increase notice they've sent in 11 months. Go elsewhere, lots of other CHEAPER options with stable prices.

We used Turcotte twice. Once for a local move in Manchester NH and once for a move from NH to NJ…read more Both times they did an amazing job. The guys showed up on time, boxed everything beautifully and delivered without delay or issues. If you are moving look no further. They worked hard, we're friendly, and did exactly what they were asked to do. For something as stressful as moving they took a ton of pressure off!

We chose Turcotte because it seemed a good fit for us. Great attention to detail and follow up…read morecontact. The schedule planned was exactly executed and there were no surprises at the end. The crew was amazing and efficient and we couldn't have been more pleased with the experience. I highly recommend them for your moving needs

They responded quickly and did a walk they of the house to provide an informers quote. Despite…read morehaving all surface items and clothes packed ahead of time, the pack out still look longer than planned. The move in went smooth until one panel of the china cabinet broke. A bed was also installed backwards but everything else seemed ok. The cost was $1000 more than the quote. What I later discovered that there were a variety of small items broken but most importantly the piano frame was broken.

Gentle Giant is the best moving company we have ever used, and over the years we have been…read moreprofessionally moved eight times. Every aspect of working with this company from getting an estimate to responding to questions to the actual move was perfect. Sam and Jack were the movers, and they were friendly and professional. I would recommend Gentle Giant without hesitation.

Terrible company, showed up late and then wanted more money than agreed upon in my contract. Might…read moreas well move yourself

This company recently moved one of our real estate clients and broke an overhead light. The owner…read moreis sending them a check to cover all the damage. You gotta love a company that steps up to the plate when they make a mistake.