So happy this place exists! Sherri was phenomenal in helping us get exactly what we needed and made…read morethe process a breeze. The facility is clean and well secured and the customer service is excellent. Highly recommended!

Beware! Steve is all talk! movers speedy and nice enough. they damaged a very high end table…read more(perfect condition!) and he refuses to pay. Says insurance won't either! Damage on a dresser that was new and in a guest room, he suggest "painting it"!!! be careful when you choose! I was told all would be covered/wrapped....complete lie!

We used Turcotte twice. Once for a local move in Manchester NH and once for a move from NH to NJ…read more Both times they did an amazing job. The guys showed up on time, boxed everything beautifully and delivered without delay or issues. If you are moving look no further. They worked hard, we're friendly, and did exactly what they were asked to do. For something as stressful as moving they took a ton of pressure off!

I rented a storage unit here for a short amount of time and it was a good experience. The price is…read morecompetitive, the storage units aren't visible from the street, and the units are accessible 24 hours a day. They also sell locks for people that don't already have their own. One downside is that it's not well-lit, so it's hard to get things from the units at night. Also, the receptionist I always saw didn't seem happy to be there. She seemed pretty nice but it would have been a little better if she seemed happier with her job. There were also some minor problems, but they were able to fix them. The unit I was given had a broken latch; the lock would be on securely and the door would still open because the latch wasn't sturdy. They were able to move me to another unit though. I also gave them the required 5 days notice upon leaving before the next month rent was due, and a week later I got a notice saying my rental payment was late. But after calling them, they explained that their system was just slow and that I was all set.

Anyone who has ever rented a car or a truck knows that you have to return the vehicle with the gas…read moretank full - or, they will charge you to fill the tank at their rate. I have been renting storage space from Newmarket Storage and renting trucks on occasion for years and have never found them to be anything but efficient and courteous - and honest. bg, salem, ma

These people run the best operation. Great to work with, immaculate facilities, professional across…read morethe board. We have use Robin and Mark for storage units and Penske truck rental. Just simply first class and very nice people. Highly recommend

Kittery Storage has been incredibly frustrating to deal with. Not only was the unit not clean as…read morepromised, but I have been waiting nearly 3 months to get my deposit back. I have continued to call and been told that the bookkeeper should have had it out by now and then it never comes. This is for 2 units and so nearly $300 that I am trying to recover. I would not recommend storing your things here, there are enough other places to choose from. The other consideration is the limited access, when you have a big move and are strapped for time, getting locked out at 8pm is a pain.

Always amazing and professional. I've never had an issue with anything the team there has shipped…read moreand packed for me. I would highly recommend them.

THANK YOU !!!!!!! I truly cannot thank you guys enough for making my special day so perfect. I had…read moreplanned my engagement party and needed tent, table, chairs and table cloths and you guys had everything! I spoke with Kathy who is beyond amazing , she guided me in all the right direction on how many tables I was going to need and the size tent I would need, she was super helpful and patient with me because I was a stress case! The day came and the set up was just perfect, and on time! I cannot thank you guys enough , will definitely be using you guys more often! Thank you thank you thank you !!!!!!!

Poor & insensitive management. I rented 3 tables and some chairs for my daughter's birthday party…read moreover the weekend and knew that the items needed to be delivered back to the store that following Monday. This was a non-issue until my husband (who is a first responder) got ordered into work on Monday with 48 hours notice due to low manpower. For anyone who knows anything about police-work, knows that order-ins are non-negotiable. Since my husband got notified of his order-in after Taylor Rental had closed for the weekend, I wasn't able to call them until first thing Monday morning to explain the situation that we were in. I was home alone with a 1-year-old that day, with no truck or trailer to get the tables and chairs back by myself. I explained this to the management and said that my husband could bring them back first thing Tuesday morning. Instead of being understanding, they chose to charge us $54 (half of the total rental price) for bringing the items back just 12 hours late, due to circumstances completely out of our control. If it had been a weekend day, I'd be more understating as a customer, but it was a Tuesday. They did not need those items. This was just a quick & easy way for them to make $50. They said this is "policy". I work in government contracting, and there is always an exception to any policy- It's called humanity and Taylor Rental does not have any. As a loyal customer for 2 years, I won't be going back. There are so many rental options out there nowadays- Save your money and go somewhere with better and nicer management.

I've used them quite a few times for US and international shipping and they are pleasant, helpful,…read moreand the items have arrived in good condition. They also suggest the most cost-effective method. Great selection of greeting cards and they even have a shredding service for disposing of sensitive documents. Cannot recommend highly enough!

This establishment provides awesome service! They have received a whole house full of packages for…read moreme as I furnish a new place from far away. They are my eyes and ears on the ground. Awesome folks!

I have been using this facility for just about a month. The property manager Steve has been such a…read morepleasure to work with an always goes above and beyond to ensure the customer is happy. Prior to this location, I was using Extra Space Storage in Kingston NH. Unfortunately their pricing was astronomical and the management team was an absolute disgrace. When I contacted SROA - Plaistow, I was welcomed with open arms. I would absolutely recommend this property to anyone as they have all sorts of storage options to choose from.

What a rip-off! They just raised rates on a 10x10 $33 a month, from $109 to $142! The girl Victoria…read morein the office is very sweet, but not enough to renew my contract. The room isn't even 10x10! It's actually 9x10. This is what these scumbag companies do. Once you have all your stuff in there they raise the rates hoping it's too inconvenient for you to move to another facility. Thank god I only have a few items in there and can easily be moved. I just found another place right down the street for $80. I'm out!